ADD WIRELESS TO VPN

i have a hp officejet 6500 a plus. i have this printer connected wireless to my network but can't print when i log on to my vpn?

Hey cooneydf!
Unfortunately, when you are on a VPN that causes your LAN communications to be cut off for the most part. What this means is that you can't print to your printer wirelessly while on a VPN. However, if you do need the ability to print while on your VPN, you can do this a few different ways.
1. You can hook your printer up to your computer via a usb cable. This will work at the same time as wireless so any other computers you have hooked up wirelessly to the printer will still work.
2. You can use ePrint. If you have ePrint setup on your computer, then you should be able to print to it using the printer's email address even when you are on the VPN because it goes through a different process.
Hope this helps!
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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    Message was edited by: Peter Mitchell3
    Message was edited by: Peter Mitchell3

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