Added Approver is merging in ASM approver level
Hi Experts,
We are in SRM5.0 version, when a PO is being ordered, if i add a valid approver at the preliminay approver level, i.e before the preliminary approver it will go for the approval to his inbox and then the preliminary approver.
Suppose I have a PO with one Preliminary approver and 2 ASM approvers.
At the ASM level, if i add a valid approver at the second level i.e before ASM approver, the approver will get added and when I refresh the PO, the added approver will display at the added ASM level.
When the First level of approver i.e preliminary approver approvers the PO, the PO will go to the next level for approval.
But here the added approver is being merged with the ASM approver, and when i check the node id of the added approver will be deleted.
Kindly let me know if this is a standard behaviour in SRM 5.0, if not then at what class/method/FM/BADI this merging of the ASM approvers is taking place.
Many Thanks in advance
Regards
Ahmed
Can you please check whether the first user has approved the cart or not ?
Check the workflow LOG in SWI1 and there you can see the details, why the workitem is not being sent.
~Mani
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