Adding 6th Partner in Urgent Change

Hi Experts, I am having a requirment of adding 6th partner in ZMHF transaction for additonal approval.
How I can add the6th partner other then Developer, tester, Change manager, It operator, Current Processor. Kindly Let me know if anyone know.
Regards,
Shashank Sahu

Hi Shashank,
Please check the below Note
1728284 - ITSM: Partner Functions for the WebClient UI
and link
How to specify partners functions display in ChaRM and ITSM 7.1 SP5 onwards
hope this helps
Thanks
Prakhar

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While adding custom field in urgent change-Create new field button in AET is not coming

Dear All,
we have requirement to add some custom fields in urgent change document. while adding custom fields using AET, create new field button is not coming.
Thanks in advance. points will be awarded.
Rahul

Hi Jignesh,
Thanks for your valueble inputs, it really helped me to understand the process.
I checked in Web UI configuration for urgent change document as you mentioned but still that button is not coming.
In transaction BSP_WD_CMPWB, i have created enh. set: Z_ENHANCEMENT_SET.
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Notification to Manager on creation of an Urgent Change Control

Trying to set up a notification subscription so that when someone creates an Urgent Change Control, the Manager of that person gets notified. Looking in the subscription, under Recipients not sure what to put there. Since it could be anyone that creates
the CC, how do you direct the notification to just that persons Manager?
I am sure it has something to do with the Template that is used and the Activity tab but not sure what. Can someone get me started in the right direction or is this even possible?

Alternatively, If you need the line manager to approve, you might try adding a review activity to the process and setting the "Line Manager must approve" checkbox on that activity. if you have set up standard review activity notifications,
then the manager of whoever created the request will get a notice.
if the user only needs to be notified, then you might set the approval method on that activity to "automatic" so the notification is sent, then the RA is automatically approved and the process can continue.

For one Urgent Change during performing the Approval(chnging the status to 'To be Tested') system does not recognize any changes using the CTS WBS BOM in the development system. The transaction is therefore incorrect or the status was reset by the system.

For one Urgent Change while performing the one of the Approval before changing the status to 'To Be Tested'
We are getting below error.
The system does not recognize any changes using the CTS WBS BOM in the development system. The transaction is therefore incorrect or the status was reset by the system.
COuld anyone please help us to know, How it can be resolved?
We also have this below error.
System Response
If the PPF action is a condition check, the condition is initially considered as not met, and leads to another warning, an error message, or status reset, depending on the configuration.
If the PPF action is the execution of a task in the task list, and the exception is critical, there is another error message in the document.
Procedure
The condition cannot be met until the cause is removed. Analyze all messages in the transaction application log.
Procedure for System Administration
Analyze any other messages in the task list application log, and the entries for the object /TMWFLOW/CMSCV
Additional Information:
System cancel RFC destination SM_UK4CLNT005_TRUSTED, Call TR_READ_COMM:
No authorization to log on as a trusted system (Tr usted RC=0).
/TMWFLOW/TU_GET_REQUEST_REMOTE:E:/TMWFLOW/TRACK_N:107
For above error Table /TMWFLOW/REP_DATA_FLOWwas refreshed as well but still the same error.

If you are in Test System, you can use function module AA_AFABER_DELETE to totally delete the depreciation area (tcode SE37, specify chart of depreciation and depreciation area), After that recreate your depreciation area and run AFBN. But before you do that, have you created a retirement transaction type that limits the posting on your new depreciation area? If not create one.
Hope this helps.
Thanks!
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Cannot set status of Urgent Change after manual transport

Hi all,
We are usng CHARM in Solution Manager 7.1 for import to the SAP ECC (EHP6) systems.
I cannot set the status of the Urgent Change document (ZMHF) to status "To be Tested" after the transports were manually released and manually imported to the ECC QA system.
When I use action "Pass Urgent Change to Test", the system stopped with error "Not all task are yet released" and will not change the status .
Based, on the Task List log, the system started the release process although no transports were released.
Is there any way that I can update the status of the Urgent Change document to "To be Tested"?
I tried program CRM_SOCM_SERVICE_REPORT but still did not change the status.
Any suggestion?
Thanks,
Tess

Hi Venu,
have a look under System Administration - System Configuration -- Knowledge Management -- Configuration --Content Management -- User Interface -- Commands -- UI Command Groups -- StatemanagementGroup.
See Java class: com.sapportals.wcm.rendering.uicommand.cm.UIStatemanagementGroupCommand. Take the class and decompile this and everything needed around to understand how this class works.
Then you can choose to extend this CommandGroup to also have a command "Resubmit for Approval" or you can implement your own UI Command only for resubmitting (you will also have to activate your command (group) by settings within the configuration).
On the other hand, if all this is completely new to you, I'm a bit sceptical if the task isn't a bit too big as a first task on KM implementation topics...?
Hope it helps
Detlev

Adding Trading Partner to Coding Block subscreen

Hello All,
The company that I work for have a need to add Trading Partner field to Coding Block subscreen to allow manual and in batch population of this field. I have added Trading Partner to all custom coding block subscreens via transaction OXK1 but the field is still not available in FB01 when 'More' button is clicked in the document item. It needs to be there because the standard SAP interface program RFBIBL00 expects it there for Account Type S.
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Hi,
Please check in field status group, see if you set the field "visible"
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Urgent change with unlock tasklist

Hello everyone,
the problem occured to our customer with customizing urgent change. They want import transport request manually through tasklist, but if urgent change is in status "Authorized for Production", tasklist is still locked.
I can release transport only through action "Import Urgent Change into Production System".
I think it has something to do with SAP Solution Manager > Capabilities (Optional) > Change Request Management > Make Settings for Change Transaction Types. We tried many options with action, but without success.
Could you somebody help me.
Best regards
Jan Strakoš

Hi Luigi,
You may always use imports via task list of the project that linked to UC.
but this is import all project buffer in que.
What the reason of customers that they want use only task list and not actions?
And what is the problem to use actions?
Unlocked task list of UC will not give any benefits regarding to UC transport import or release.
It is more easy to switch UC statuses via actions and import will be done automatically.
Otherwise you need to go to Task list and press additional buttons that will do the same.
Rg Dan

Is it possible to restart a new PO release when partner function is changed

Dear all,
I have encountered an issue from one of our MM users. In the existing setting, system allows user to change the vendor code for the partner function PI (invoice presenter) after the PO has been partially/completely released. From my understanding, purchase order will be restarted to a new release if another release strategy is re-determined by changing the classification value(s). But for my case, the same release strategy need to be restarted.
I would appreciate to anyone who gives valuable advise is helpful.
Best and regards,
Eddy Au

I almost had this requirement too in my current project, but before I could find a solution for this, the client scrapped the idea. However, now that you have raised this issue, I'd like to figure this out too.
There is one thing we could try, although I am not sure if this is correct. If we could generate a new print message if the PI Partner function is changed, and for the release indicator in your current strategy which has the 'Released' box checked, we could set the Changeable field to '6'. This way should the partner function PI change, it would generate a new message and restart the same release strategy.
You could try this, I will also try and figure this out. This would only work assuming the first message generated when the document was saved is already processed, and now a new change message is generated.
Regards,
G. Coelho
Edited by: Godwin Coelho on May 9, 2011 10:44 AM

HT1399 I have an ipod shuffle 4, my playlist is in alphabetical order on my itunes, when I go to add it to my ipod it puts it into order of "date added", under "View" i can change it, but when I sync it, it immediately reverts back?!!

I have an ipod shuffle 4, my playlist is in alphabetical order on my itunes, when I go to add it to my ipod it puts it into order of "date added", under "View" i can change it, but when I sync it, it immediately reverts back?!!

Yeah - not really. Sorry - but you will need to get it fixed so you can back it up. You are going to want to Restore your new iPhone from that backup when you get it, so it will really be worth it.
As soon as you get your new iPhone, set up automatic iCloud backups, or if you don't have Wifi, then it is really important to get into the habit of backing your device up weekly to iTunes.
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GB

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Hi Experts,
We have implemented ChaRM [Solman 7.10 -Sp10]and its woking fine and we need to include the additional field "Ext.Refernce" in ZMHF transcation type[Urgent Change].
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Elumalai

Done.
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I am trying to change the Umode of the preliminary import program being used by an Urgent Change in ChaRM. This is the program name:
/TMWFLOW/SCMA_TRORDER_IMPORT
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Thanks! Any help would be appreciated.
Luigi

Hi,
This question came up few more times in last 6 months here in the forum. What I understood is that you can not configure Umodes for Urgent Changes,
Regards,
Vivek

Notifying a user that an Urgent Change Request has been Approved, or Denied

Trying to figure out the best way to have an email go back to a user after a Change Request has been updated with either an Approved or Deny
What we do now is after a user creates an Urgent Change Request, and email goes out to all of our Managers. One of them will reply all to the email with either an [approval] or [deny] in the message body so Service Manager gets the email and acts on
it and the other Managers know it was acted on.
Problem is, if the Manager forgets to add in the Change Requester in the email, they don't know it was acted on. I tried using WorkFlows for Change Request to update the Change Requester of an update but there is nothing in there for Approval or Deny.
I then resorted to subscriptions but can't figure out how to configure the subscription so that only the Change Requester gets the email. We can configure different email templates based on the whether the change was approved or denied. Just need to figure
out how to configure the Recipient.

I suggest you read this
which is very close to what you want to do.
I've checked the link and found it working. Of course, it works only if the RA is a direct child of work item itself (so for RAs encapsulated in SA or PA it doesn't work).
Below the XML code of the management pack I used. You can engage that, just copy to Notepad and save as ManagementPack.ef9b0adf354c4afe92ede323c9427879.xml
It might require to customize a mail template cause I made a very simple one.
<ManagementPack ContentReadable="true" SchemaVersion="2.0" OriginalSchemaVersion="1.1" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsl="http://www.w3.org/1999/XSL/Transform">
<Manifest>
<Identity>
<ID>ManagementPack.ef9b0adf354c4afe92ede323c9427879</ID>
<Version>7.5.2905.0</Version>
</Identity>
<Name>RA notify affected user MP</Name>
<References>
<Reference Alias="EnterpriseManagement">
<ID>Microsoft.EnterpriseManagement.ServiceManager.UI.Console</ID>
<Version>7.5.2905.179</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="CustomSystem_Notifications_Library">
<ID>System.Notifications.Library</ID>
<Version>7.5.2905.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="CustomSystem_WorkItem_Library">
<ID>System.WorkItem.Library</ID>
<Version>7.5.2905.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="CustomSystem_WorkItem_Activity_Library">
<ID>System.WorkItem.Activity.Library</ID>
<Version>7.5.2905.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="CustomSystem_Library">
<ID>System.Library</ID>
<Version>7.5.8501.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="SystemCenter">
<ID>Microsoft.SystemCenter.Library</ID>
<Version>7.0.8432.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="SystemCenter1">
<ID>Microsoft.SystemCenter.Subscriptions</ID>
<Version>7.5.2905.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="EnterpriseManagement1">
<ID>Microsoft.EnterpriseManagement.ServiceManager.UI.Administration</ID>
<Version>7.5.2905.179</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
</References>
</Manifest>
<Categories>
<Category ID="Category.6f4a3832d9c3488fa2c31d1d662dceef" Value="EnterpriseManagement!Microsoft.EnterpriseManagement.ServiceManager.ManagementPack">
<ManagementPackName>ManagementPack.ef9b0adf354c4afe92ede323c9427879</ManagementPackName>
<ManagementPackVersion>7.5.2905.0</ManagementPackVersion>
</Category>
<Category ID="ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration6fce0865_32d8_435d_ad64_7c48439649ab.Category" Target="Template_50a8eac21da94bb2a340858b71c931d3" Value="EnterpriseManagement1!ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration" />
<Category ID="Category.804f621f7a2b4e0490c82413cd6479d9" Target="NotificationSubscription_da1aa98f_40c3_4dd5_a227_de3e7f20601e" Value="EnterpriseManagement1!Microsoft.EnterpriseManagement.ServiceManager.Rules.WorkflowSubscriptions" />
</Categories>
<Monitoring>
<Rules>
<Rule ID="NotificationSubscription_da1aa98f_40c3_4dd5_a227_de3e7f20601e" Enabled="true" Target="SystemCenter!Microsoft.SystemCenter.SubscriptionWorkflowTarget" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>System</Category>
<DataSources>
<DataSource ID="DS" TypeID="SystemCenter1!Microsoft.SystemCenter.CmdbInstanceSubscription.DataSourceModule">
<Subscription>
<InstanceSubscription Type="bfd90aaa-80dd-0fbb-6eaf-65d92c1d8e36">
<UpdateInstance>
<Criteria>
<Expression>
<And>
<Expression>
<Or>
<Expression>
<SimpleExpression>
<ValueExpression>
<Property State="Pre">$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$</Property>
</ValueExpression>
<Operator>NotEqual</Operator>
<ValueExpression>
<Value>{9de908a1-d8f1-477e-c6a2-62697042b8d9}</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<Property State="Pre">$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$</Property>
</ValueExpression>
<Operator>NotEqual</Operator>
<ValueExpression>
<Value>{144bcd52-a710-2778-2a6e-c62e0c8aae74}</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</Or>
</Expression>
<Expression>
<Or>
<Expression>
<SimpleExpression>
<ValueExpression>
<Property State="Post">$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$</Property>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value>{9de908a1-d8f1-477e-c6a2-62697042b8d9}</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<Property State="Post">$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$</Property>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value>{144bcd52-a710-2778-2a6e-c62e0c8aae74}</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</Or>
</Expression>
</And>
</Expression>
</Criteria>
</UpdateInstance>
</InstanceSubscription>
<PollingIntervalInSeconds>60</PollingIntervalInSeconds>
<BatchSize>100</BatchSize>
</Subscription>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="WA" TypeID="SystemCenter1!Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTaskWriteAction">
<Subscription>
<VisibleWorkflowStatusUi>true</VisibleWorkflowStatusUi>
<EnableBatchProcessing>true</EnableBatchProcessing>
<WindowsWorkflowConfiguration>
<AssemblyName>Microsoft.EnterpriseManagement.Notifications.Workflows</AssemblyName>
<WorkflowTypeName>Microsoft.EnterpriseManagement.Notifications.Workflows.SendNotificationsActivity</WorkflowTypeName>
<WorkflowParameters>
<WorkflowParameter Name="SubscriptionId" Type="guid">$MPElement$</WorkflowParameter>
<WorkflowArrayParameter Name="DataItems" Type="string">
<Item>$Data/.$</Item>
</WorkflowArrayParameter>
<WorkflowArrayParameter Name="InstanceIds" Type="string">
<Item>$Data/BaseManagedEntityId$</Item>
</WorkflowArrayParameter>
<WorkflowArrayParameter Name="TemplateIds" Type="string">
<Item>f7785299-c026-a870-e350-d02b65a1f3b3</Item>
</WorkflowArrayParameter>
<WorkflowArrayParameter Name="PrimaryUserRelationships" Type="string">
<Item>$Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemAffectedUser' TypeConstraint='CustomSystem_Library!System.User']$</Item>
</WorkflowArrayParameter>
</WorkflowParameters>
<RetryExceptions />
<RetryDelaySeconds>60</RetryDelaySeconds>
<MaximumRunningTimeSeconds>7200</MaximumRunningTimeSeconds>
</WindowsWorkflowConfiguration>
</Subscription>
</WriteAction>
</WriteActions>
</Rule>
</Rules>
</Monitoring>
<Templates>
<ObjectTemplate ID="Template_50a8eac21da94bb2a340858b71c931d3" TypeID="CustomSystem_Notifications_Library!System.Notification.Template.SMTP">
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/Subject$"><1033>$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Id$ is completed</1033></Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/Priority$">2</Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/IsBodyHtml$">False</Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Content$"><1033>$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Id$ is completed</1033></Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Encoding$">utf-8</Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/SeedClass$">System.WorkItem.Activity.ReviewActivity$bfd90aaa-80dd-0fbb-6eaf-65d92c1d8e36</Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Protocol$">SMTP</Property>
</ObjectTemplate>
</Templates>
<LanguagePacks>
<LanguagePack ID="ENU" IsDefault="true">
<DisplayStrings>
<DisplayString ElementID="ManagementPack.ef9b0adf354c4afe92ede323c9427879">
<Name>RA notify affected user MP</Name>
</DisplayString>
<DisplayString ElementID="Template_50a8eac21da94bb2a340858b71c931d3">
<Name>RA notify affected user mail template</Name>
</DisplayString>
<DisplayString ElementID="NotificationSubscription_da1aa98f_40c3_4dd5_a227_de3e7f20601e">
<Name>RA notify affected user</Name>
</DisplayString>
</DisplayStrings>
</LanguagePack>
</LanguagePacks>
</ManagementPack>
Cheers,
Marat
Site: www.scutils.com
Twitter: LinkedIn:
Graveyard:
It does work even if it is within a PA or SA or even deeper, you "just" have to follow the path to the CR from there. But then you would need a subscription for each RA depending on where it is in the flow. Try to make your users understand that :D
http://codebeaver.blogspot.dk/

Cannot cancel Urgent Change document in Solman 7.1

Hi all,
After we upgraded to Solman 7.1, we found that the Urgent Change documents in CHARM are not allowed to be withdrawn/cancelled when tranports have already been imported to QA system.
In previous Solman 7.0, we were able to cancel/withdraw Urgent Correction documents using report CRM_SOCM_SERVICE_REPORT even when transports has already been moved to QA.
Any idea how we can cancel Urgent Change documents in Solman 7.1?
Thanks,
Tess

The question is how to do it? the end-user when open a CR will not do it and the receiver (service desk) can not waste his tiem doing it
Its a consulting issue.....not technical...who shd do is more like a process....so you know better in your current case.
Yes, but ths stnadard tool allow to do it or a Z programm is needed? Which type of inconsistences could appear?*
there is a standard report
CRM_SOCM_SERVICE_REPORT
but remember handle with care.
hope it resolves
regards
prakhar

CHaRM - Urgent Change - Transports removed from request when they are released

Hello, I'm in the processing of configuring and testing CHaRM within my landscape. I'm running into a strange problem when creating an Urgent Change. I can create the request without a problem. Then within the request I create a Transport Request (doesnt' matter if it is Workbench or Customizing) and then I create a task underneath that Transport Request. All of that works without an error. However, when I choose to either "Pass Urgent Change to Test" or click on "Release Transport Request" the release job appears to finish successfully, but then the Transport Request is removed from the Urgent Change form. Is the system supposed to work this way or am I doing something incorrectly?

Hi Jon,
did you put anything in the request or task?
Empty requests and tasks are deleted automatically in ChaRM.
Hope this helps,
Christoph

Not able to assign Project to the Urgent Change Request with Developer Id with the existing Authorizations. With SAP_ALL authorization, everything works fine.

The Urgent Change request is in created status and I am not able to assign project to it. Also I am not able to change the status of the change request to In developement with developer's Id. Everything works fine if i assign SAP_ALL authorization to the developer.
Below are the roles assigned to Developer ID -
SAP_CM_SMAN_DEVELOPER
SAP_SM_CRM_UIU_FRAMEWORK
SAP_SM_CRM_UIU_SOLMANPRO
SAP_SM_CRM_UIU_SOLMANPRO_CHARM
SAP_SMWORK_BASIC_CHANGE_MAN
SAP_SMWORK_CHANGE_MAN
SAP_SOCM_DEVELOPER
Z_S001
ZSAP_SOCM_DEVELOPER
Issue screen -
SU53 for Developer-
Please suggest which roles/Authorization should be assign to Developer Id.
Thanks
Kavita

Hi Kavita,
Copy these roles to Z-roles
SAP_CM_SMAN_DEVELOPER
SAP_SM_CRM_UIU_FRAMEWORK
SAP_SM_CRM_UIU_SOLMANPRO
SAP_SM_CRM_UIU_SOLMANPRO_CHARM
SAP_SMWORK_BASIC_CHANGE_MAN
SAP_SMWORK_CHANGE_MAN
SAP_SOCM_DEVELOPER
Assign this to user.
Put a stace using ST01.
Find that object and modify/add in your custom role.
Regards,
Divyanshu

Adding 6th Partner in Urgent Change

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