Adding a feedback email address to webhelp output

Question

How do I add a link within the help file which lets a user
give email feedback on a particular page? I'm happy to rename files
to be asp and get the file name to append to the mailto: string,
but can I do this just by changing a container file rather than
every single entry?
Simon Rogers

Answer 1

quote:
Originally posted by:
RoboWizard
Hi Simon Rogers
The only "sorta easy" solution that comes to mind would be to
use a bit of JavaScript. I think I've got some script you could use
and it's tucked inside my Tips file you can get freely off my site.
(Link to the site is in my sig line) I'd be thinking along the
lines of creating a topic template that contans a footer. Then edit
the footer to contain the script. Then apply the template to all
the topics (or all the topics where you want the link to appear)
Hopefully this helps some... Rick
Thank you. I puilled out your javascript mailto: routine. I
can now work out how to do using a mass find and replace in the htm
files, but is there any way I can avoid doing that? I don't really
understand what you mean about the topic templates. How do I "apply
the template"? Is the is something I do in RoboHelp for Word or in
the output? If in the output, which files?
If I have to follow the mass replacement route, then the
following may be of interest to others and I ask yet another
question!
What I am doing at the moment is adding your javascript
routine to the ehlpjstm.js file:
function mailink()
document.write('<p><A
HREF="mailto:[email protected]?Subject=');
//document.write(document.title);
document.write(document.URL);
// uncomment the line above and comment the line above it
using // to switch to URL. *//
document.write('&body=Type your feedback on this
topic.">Feeback on this page</A></p>')
I'm then then using Multisub (free mass text replacement
program) to change all htm files in webhelp output (except the wh*
ones) to add the following line in place of </BODY>
<script language=JavaScript1.2
type="text/javascript">mailink()</script></BODY>
I'm pretty sure I should add the javascript routine to
another js file - one that is more likely to be included regardless
of browser capabilites, or even mutlple files. Any ideas?
Simon