Adding a fingerprint is no longer on my phone in settings. It's just disappeared along with my saved fingerprints.

Out of nowhere I no longer have the fingerprint option in my settings and I've lost all my saved fingerprints. It's like it never existed on my 5s. When my phone is locked I only have the option to type in the passcode. It does nothing when I put my thumb over it. It doesn't even say try again. I just bought this phone, I don't understand whats wrong. Anyone else having this issue?

I have restore iPhone using iTunes.. yet stil got no fingerprint option on Setting. you may also check the same thread here: https://discussions.apple.com/thread/5456505 I think the currently the only solution is to bring back your iPhone to Apple support and change to new one.

Similar Messages

Maybe you are looking for