Adding BBM contact with old 8703e phone

I have been trying to add a contact who has an 8703e blackberry but the add won't work.  They can see and accept my invitation but it just comes into my HUB as a notification, saying I can accept it after installing BBM.  Of course, I have BBM already installed.  I didn't have this issue with contacts who have newer phones. 
Is there anything I can do?

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