Adding Click box makes Captivate freeze up and end in error and closing down.

Since the patch yesterday, everytime I go to add a Click Box to a slide, Captivate freezes, says not responding at the top and eventually the ol' "Captivated ended in error, send error info to Microsoft".  I have lost my work so many times today. I have cleared all temp files, etc. shut down, powered down, etc. to try and clear whatever it is, but it is still happening.  The project and Captivate was working ok yesterday. Just the "usual" Captivate locking up and falling down.  I am using this on Windows XP.
Message was edited by: donnaj  Actually, now when trying to record a new slide Captivate locked up and I got the message. In fact I had to HARD BOOT the system...
Cannot do with Captivate today really. Apart from changing sizes of highlight boxes. 

Hi there
"I do not see any documentation stating a limitation."
This is true. You seldom (if ever) see things like this in any manufacturer documentation. After all, their goal is to sell the product and tell you how great it is and how it will address your needs. Limitations are viewed as a negative, so they are typically omitted. I'm sure Toyota didn't have any docs that said that "oh yes, and by the way, sometimes the gas pedal will stick". Or Microsoft doesn't say "by the way, Windows will sometimes crash on you and you will have to totally reinstall our operating system when that happens".
Things like project limitations are learned by end users sharing their collective experiences and wisdom here and in other places on the web. Captivate has always had a size limitation. Often we recommend that folks keep projects somewhere between 50-65 slides as a common "rule of thumb" guideline. Our hope is that a future version will remove any such limitations. But my guess is that you will then see some other unexpected issue emerge. Such is the nature of the software beast.
Another thing that is never mentioned anywhere except in third party materials is the fact that Captivate projects should not be placed on a network unless you are doing that as a backup mechanism. You never want to place a project on a network drive, then open Captivate and proceed to open the project and make edits while the project is on the network drive. Working in this manner holds the risk of completely corrupting your project and rendering it unusable.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
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oracle.apps.fnd.framework.OASessionCookieHelper.initializeApplicationModule(OASessionCookieHelper.java:125) at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.initializeApplicationModule(OAHttpSessionCookieImpl.java:936) at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.useApplicationModule(OAHttpSessionCookieImpl.java:516) at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:424) at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:208) at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:78) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1283) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:536) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:424) at OA.jspService(_OA.java:209) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:335) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:478) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:401) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:719) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:376) at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:270) at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:42) at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:204) at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:283) at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:209) at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:322) at OA.jspService(_OA.java:218) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:335) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:478) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:401) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:719) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:376) at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:270) at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:42) at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:204) at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:283) at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:209) at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:322) at OA.jspService(_OA.java:218) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:335) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:478) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:401) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64) at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26) at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15) at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:627) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:376) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:870) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:451) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:299) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:187) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:595)
    Oracle EBS R 12.0.6
    Database: 11.1.0.6
    Windows 2003 server

    Was this working before? If yes, any changes been done recently?
    Can you find any errors in the database log file?
    Do you have any invalid objects?
    Did AutoConfig complete successfully at the database tier node and the application tier node?
    Please also see these docs.
    "You Have Encountered An Unexpected Error" - JBO-30003 Error While Login To Oracle Applications With Database RAC Implemented [ID 465812.1]
    Can Not Login To The Applications: oracle.apps.fnd.framework.OAException: FND_NO_TRANSACTION_ID error [ID 737960.1]
    Some Web Pages Fail To Load After Patch Application [ID 1281328.1]
    Thanks,
    Hussein

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