Adding contacts via Mail app not working

New feature for iOS 8 will capture information from a mail message and allow you to add a contact.
It works most of the time, but I have had several mail messages with contact information (phone number, different Email, address) that will not allow me to add them to the contacts with this new feature. I tested it with a user and had her send me a message formatted the same way as another message that worked and it still would not allow me to add her via the new feature. Is the phone looking for certain information in a particular format in order for it to be added?
This is being done on an iPhone 5S
Thank you.

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Default Maill app not working with Yahoo Mail.
It stopped working the other day. I tried everything but it wouldn't update new mail. The yahoo account itself is fine because I can see new mail on Yahoo or a yahoo app.
I tried deleting the account and putting it back on, but now it has 0 mail in any part of it. Nothing has synced.
What do I do?
iPad 2 latest OS.

A lot of people have been unable to access Yahoo e-mail on their iPhones or iPads. My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.
https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx
https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html
On the iPhone, tap Settings.
Tap Mail, Contacts, Calendars.
Tap your Yahoo account, then delete it.
Tap Add Account.
Tap Other.
Tap Add Mail Account.
Complete the Name, Address (email address), Password and Description fields.
Click Next.
Ensure IMAP is selected.
Enter the following incoming mail server information:
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Server: imap.mail.yahoo.com
Port: 993
Requires SSL: Yes
Hostname is mail.yahoo.com.
Username is your full email address
Password is the same password used to access webmail.
Enter the following outgoing mail server information:
Outgoing Mail (SMTP) Server - Requires SSL
Server: smtp.mail.yahoo.com
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Username is your full email address
Password is the same password used to access webmail. It may have been entered for you.
Tap Next.
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Ok so I recently had a problem with my iPhone's "phone" app and "contacts" app (both would open a white blank screen and then crash after approx 10 sec.) so I did a back-up and restore from iTunes. After that the problem was fixed. However, NOW my iPhone's "mail" app is not working. When I open the app it says "connecting..." and has the spinning wheel but that it never connects. That wheel just keeps spinning away. When I use the "safari" app to access my gmail account it works perfect. I have 4 accounts (including my iCloud account) set up on my iPhone and I can't figure out what's wrong. I know I'm not the only one with this issue because I've seen the same problem UNANSWERED multiple times in this forum.
I'VE ALREADY TRIED A HARD REBOOT* - When my phone turns back on there is new mail but when I click on it to view it it doesn't load the message. just another spinning wheel. AHH!
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Hello rayalamx
If the Mail app is not opening, then I would remove the email accounts. Open mail to see if that resolves the issue and then start adding the accounts back in.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
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Since upgrading my iPhone 4S to iOS 8.1.1 I have been unable to access my (UK) Yahoo mail account. Following advice from other posters I have tried deleting the account, doing a hard reset and then adding the account again. Also tried different settings for Push and Fetch but all to no avail. I have an iPad2 that I have also upgraded to 8.1.1 and I can access my mail ok on this although I have noticed that one of my mail folders is showing empty despite it containing many emails when I access it directly via Yahoo mail on my Windows laptop. To get round the problem on my phone I have resorted to downloading the Yahoo! Mail app and this works 100% ok. Can anyone please throw some light on this? Thanks

Hi, Big Alma.
Thank you for visiting Apple Support Communities.
I would need more information regarding what issue you are exactly experiencing with Yahoo and your iOS device to provide a better answer. However, here is an article I would recommend going through when experiencing issues with mail. I would also recommend checking with your email provider for security procedures such as two-step verification as this could cause this issue.
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MrsCDS wrote:
I am using an iPhone 6 plus on iOS 8.1 and suddenly my Yahoo email account will not populate to my Mail app. I have deleted and re-added the account and also re-booted the phone with no luck. I get the spinning wheel up by my Wi-Fi signal that suggests it's attempting to do something, but the bottom of the Inbox only says "Updated Yesterday." Has anyone else experienced this or can someone, especially an Apple employee, tell me how to fix this?
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Hi,
>
isn't working anymore.
>
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Mail app not working with Yahoo account

I am using an iPhone 6 plus on iOS 8.1 and suddenly my Yahoo email account will not populate to my Mail app. I have deleted and re-added the account and also re-booted the phone with no luck. I get the spinning wheel up by my Wi-Fi signal that suggests it's attempting to do something, but the bottom of the Inbox only says "Updated Yesterday." Has anyone else experienced this or can someone, especially an Apple employee, tell me how to fix this?

MrsCDS wrote:
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Adding contacts via Mail app not working

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