Adding dialog instance in CRM 5.0

Hello All,
We are planning to add a dialog instance to our CRM system.
Our CRM system Central instance is on Windows and the datatabase(Oracle) is on IBM AIX.
Can you please tell me what all the preaction we have takecare before starting the installation of Dialog instance to this system.
Thanks & Regards,
Sekhar.

Hi Ashok
Mail forms must be recreated on each box.
They can be a bit of a nightmare if you have multiple clients on a box.
But the short answer as I mentioned is you'll have to create each form again.
Regards
Arden

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  • Problems in Dialog instance installation for ECC6.0(ABAP+JAVA)

    Does anyone can help me what should be a procedure of installing Dialog instance for ECC 6.0 with both ABAP + Java Stacks.
    When installing app server do we also choose ABAP and Java or just ABAP. Installation manual does not cover this and when we run the sapinst we have following problem:
    <u>The following are the activities that I have done as pre-reqs on the standby on the server that is to host dialog instance</u>
    I have mounted the following file systems on ddrsap02. Created the local filesystem /usr/sap/DSP/D00 and NFS mounted the others…
    /dev/appsaph      5505024   5503856    1%        5     1% /usr/sap/DSP/D00 <b>(is this required or SAPINST should create it itself)</b>
    ddrsap00:/stage   419430400 149761708   65%    90835     1% /stage
    dprsap01:/sapmnt/DSP     4718592   2888416   39%    12790     2% /sapmnt/DSP
    ddrsap12:/usr/sap/trans     2752512   1084932   61%     5107     3% /usr/sap/trans
    Then when I run the sapinst from ddrsap02 to install the DI I get the following error
    ddrsap02[/tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI]#vi sapinst_dev.log
    "sapinst_dev.log" 20516 lines, 641048 characters
    TRACE
    Running with toplevel file /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI/toplevel.xml
    Running with dialog file /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI/dialog.xml
    Running with keydb file /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI/keydb.xml
    INFO       2007-01-31 09:38:52
    Working directory changed to /tmp/sapinst_exe.397528.1170221882.
    Opened iaejs701.o
    INFO       2007-01-31 09:38:52
    Working directory changed to /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI.
    INFO       2007-01-31 09:38:52
    Working directory changed to /tmp/sapinst_exe.397528.1170221882.
    Opened iacdlib701.o
    INFO       2007-01-31 09:38:52
    Working directory changed to /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI.
    INFO       2007-01-31 09:38:52
    Working directory changed to /tmp/sapinst_exe.397528.1170221882.
    Opened iaccdlib.o
    INFO       2007-01-31 09:38:52
    Working directory changed to /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI.
    INFO       2007-01-31 09:38:52
    Working directory changed to /tmp/sapinst_exe.397528.1170221882.
    Opened iapasswdman701.o
    INFO       2007-01-31 09:38:52
    Working directory changed to /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI.
    This is SAPinst, version 701, make variant 700_REL, build 817256
    compiled on Mar 14 2006, 23:39:26
    TRACE      [syxxsyshlp.cpp:175]
               syslib::logSystemState()
    Process environment
    ===================
    Environment Variables
    =====================
      _ = /tmp/sapinst_exe.397528.1170221882/sapinstexe
      SAPINST_EXE_DIR = /tmp/sapinst_exe.397528.1170221882
      LANG = en_US
      LOGIN = root
      PATH = /usr/bin:/etc:/usr/sbin:/usr/ucb:/usr/bin/X11:/sbin:/usr/java14_64/jre/bin:/usr/java14_64/bin
      SAPINST_EXEDIR_CD = /stage/51031797/IM_AIX_PPC64/.
      LC__FASTMSG = true
      WINDOWID = 8388621
    "sapinst_dev.log" 20516 lines, 641048 characters
               EJS_Installer::writeTraceToLogBook()
    2007-01-31 09:42:48.898 NWDB.getDBHost() done: undefined
    <i><b>ERROR      2007-01-31 09:42:48 [iaxxinscbk.cpp:271]
               abortInstallation
    CJS-00030  Assertion failed: in getSidFromProfiles: Variable dbHost should be defined</b></i>
    TRACE      [iaxxejsbas.hpp:388]
               handleException<ESAPinstException>()
    Converting exception into JS Exception Exception.
    ERROR      2007-01-31 09:42:48
               CJSlibModule::writeError_impl()
    MUT-03025  Caught ESAPinstException in Modulecall: ESAPinstException: error text undefined.
    TRACE      [iaxxejsbas.hpp:460]
               EJS_Base::dispatchFunctionCall()
    JS Callback has thrown unknown exception. Rethrowing.
    ERROR      2007-01-31 09:42:48
    FCO-00011  The step assertDBInfo with step key |NW_DI|ind|ind|ind|ind|0|0|NW_GetSidFromProfiles|ind|ind|ind|ind|1|0|assertDBInfo was executed with status ERROR .
    <html><head></head><body><p>An error occurred while processing service <b>SAP ERP 2005 Support Release 1 > SAP Systems > Oracle > High-Availability System > Base
    d on AS ABAP and AS Java > Dialog Instance</b>. You may now</p><ul> <li>press <I>Retry</I> to repeat the current step.</li> <li>press the <I>View Log</I> button
    to get more information about the error.</li> <li>stop the task and continue with it later.</li></ul><p>Log files are written to <b>/tmp/sapinst_instdir/ERP/SYST
    EM/ORA/HA/ABAPJAVA/DI</b>.</p></body></html>
    TRACE      [iaxxgenimp.cpp:1093]
               showDialog()
    waiting for an answer from gui
    Am I missing some pre-reqs or variable definitions?
    I was going through the documentation and it says that  /sapmnt/DSP/exe should be a local filesystem for a DI on a separate server. Will this create a problem ?
    Also they talk about starting sapinst with the variable SAPINST_USE_HOSTNAME set to ddrsap02. I have tried this also
    We are also not 100% sure about the settings for parameters:
    rdisp/mssserv
    rdisp/mssserv_internal
    Accorss Devault Instance and Services Instance profile.
    When we define it as per installation GUIDE (Abap+Java page 64) we get the popup message in SAPINST:
    <b><html>Profile parameter <em>rdisp/msserv_internal</em> is not set for instance DVEBMGS01/DSP on host dprsap01.<p>You have to set the parameter in the default profile and restart the instance.<p>For further information refer to SAP Note 821875.</html></b>
    Other errors follow shortly.
    Any help would be appreciated

    Hi ,
    are you able to resolve this error :Profile parameter rdisp/msserv_internal is not set for instance DVEBMGS01/DSP on host dprsap01.
    You have to set the parameter in the default profile and restart the instance.
    For further information refer to SAP Note 821875.</html>
    ? if yes , pls let me know , I am stuck with same issue while installing dialog instance .
    Thanks
    Hamendra

  • SAP Dialog Instance Installation.

    Hi
    Installation of ABAP System ECC6.0
    I am trying to install another application server(Dialog Instance) on
    different host. My both System Central(main server) and Dialog system in
    same domain. I am installing SAP Server as a Local Installation.
    I am able to installed Dialog Instance on same Host of Central System. But
    when I was trying to installation it on different Host, I got error on
    u201CStart Dialog Instanceu201D step that is last step it cant able to start Dialog
    Instance.
    Can you please tell me the Prerequisite for this type of setup as well as
    any other Setting related to u201Chostsu201D and u201Cservicesu201Dfile ? and also central system
    side settings.
    Following Error is occurred :
    u201CCopy Errors detected.................: 0
    Sync Errors detected.................: 0
    Warnings detected....................: 0
    INFO 2008-11-21 13:14:39
    Execute step createOsCol of component
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0|NW_Instance|i
    nd|ind|ind|ind|1|0.
    WARNING[E] 2008-11-21 13:14:40
    FSL-06002  Error 1060 (The specified service does not exist as an installed
    service.
    ) in execution of a 'OpenService' function, line (266), with parameter
    (SAPOsCol).
    INFO 2008-11-21 13:14:41
    Creating file C:\Program
    Files\sapinst_instdir\ERP\SYSTEM\ORA\HA\ABAP\DI\ntscmgr.exe.log.
    INFO 2008-11-21 13:14:41
    Output of
    i3643vm\sapmnt\PT6\SYS\exe\uc\NTI386\ntscmgr.exe remove SAPOsCol
    is written to the logfile ntscmgr.exe.log.
    INFO 2008-11-21 13:14:41
    Execution of the command "
    i3643vm\sapmnt\PT6\SYS\exe\uc\NTI386\ntscmgr.exe
    remove SAPOsCol" finished with return code 0. Output:
    failure: OpenService (0x424)
    INFO 2008-11-21 13:14:41
    The 'SAPOsCol' service on the 'Local' machine was created successfully.
    INFO 2008-11-21 13:14:45
    The service 'SAPOsCol' started successfully on host 'Local'.
    INFO 2008-11-21 13:14:46
    Execute step createService of component
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0|NW_Instance|i
    nd|ind|ind|ind|1|0.
    INFO 2008-11-21 13:14:46
    Creating SAP start service of instance PT6/D02...
    INFO 2008-11-21 13:14:47
    Creating file C:\Program
    Files\sapinst_instdir\ERP\SYSTEM\ORA\HA\ABAP\DI\sapstartsrv.exe.log.
    INFO 2008-11-21 13:14:47
    Output of D:\usr\sap\PT6\D02\exe\sapstartsrv.exe -r -q -p
    i3643vm\sapmnt\PT6\SYS\profile\START_D02_I3976vm2 -s PT6 -n 02 -U
    I3976vm2\SAPServicePT6 -P XXXXXX -e I3976vm2\pt6adm is written to the
    logfile sapstartsrv.exe.log.
    INFO 2008-11-21 13:14:53
    Execution of the command "D:\usr\sap\PT6\D02\exe\sapstartsrv.exe -r -q -p
    i3643vm\sapmnt\PT6\SYS\profile\START_D02_I3976vm2 -s PT6 -n 02 -U
    I3976vm2\SAPServicePT6 -P XXXXXX -e I3976vm2\pt6adm" finished with return
    code 0. Output:
    Service succesfully installed.
    INFO 2008-11-21 13:14:53
    Execute step setServiceSecurity of component
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0|NW_Instance|i
    nd|ind|ind|ind|1|0.
    INFO[E] 2008-11-21 13:14:58
    FSL-01027  Account user="I3976vm2\SAP_PT6_LocalAdmin" does not exist.
    INFO 2008-11-21 13:14:58
    Successfully set '(S-1-5-21-134454618-3270849815-193169279-1011, NONE, + |
    SERVICE_START | SERVICE_STOP)(S-1-5-18, NONE, +o | READ_CONTROL |
    SERVICE_ENUMERATE_DEPENDENTS | SERVICE_INTERROGATE | SERVICE_PAUSE_CONTINUE
    | SERVICE_QUERY_CONFIG | SERVICE_QUERY_STATUS | SERVICE_START | SERVICE_STOP
    | SERVICE_USER_DEFINED_CONTROL | STANDARD_RIGHTS_READ |
    STANDARD_RIGHTS_WRITE)(S-1-5-32-544, NONE, + | DELETE | READ_CONTROL |
    SERVICE_ALL_ACCESS | SERVICE_CHANGE_CONFIG | SERVICE_ENUMERATE_DEPENDENTS |
    SERVICE_INTERROGATE | SERVICE_PAUSE_CONTINUE | SERVICE_QUERY_CONFIG |
    SERVICE_QUERY_STATUS | SERVICE_START | SERVICE_STOP |
    SERVICE_USER_DEFINED_CONTROL | STANDARD_RIGHTS_READ | STANDARD_RIGHTS_WRITE
    | WRITE_DAC | WRITE_OWNER)(S-1-5-4, NONE, + | READ_CONTROL |
    SERVICE_ENUMERATE_DEPENDENTS | SERVICE_INTERROGATE | SERVICE_QUERY_CONFIG |
    SERVICE_QUERY_STATUS | SERVICE_USER_DEFINED_CONTROL | STANDARD_RIGHTS_READ |
    STANDARD_RIGHTS_WRITE)(S-1-5-6, NONE, + | READ_CONTROL |
    SERVICE_ENUMERATE_DEPENDENTS | SERVICE_INTERROGATE | SERVICE_QUERY_CONFIG |
    SERVICE_QUERY_STATUS | SERVICE_USER_DEFINED_CONTROL | STANDARD_RIGHTS_READ |
    STANDARD_RIGHTS_WRITE)(S-1-5-11, NONE, + | SERVICE_USER_DEFINED_CONTROL)(S-
    1-5-32-547, NONE, + | READ_CONTROL | SERVICE_ENUMERATE_DEPENDENTS |
    SERVICE_INTERROGATE | SERVICE_PAUSE_CONTINUE | SERVICE_QUERY_CONFIG |
    SERVICE_QUERY_STATUS | SERVICE_START | SERVICE_STOP |
    SERVICE_USER_DEFINED_CONTROL | STANDARD_RIGHTS_READ |
    STANDARD_RIGHTS_WRITE)(S-1-5-21-134454618-3270849815-193169279-1009, NONE, +
    | DELETE | READ_CONTROL | SERVICE_ALL_ACCESS | SERVICE_CHANGE_CONFIG |
    SERVICE_ENUMERATE_DEPENDENTS | SERVICE_INTERROGATE | SERVICE_PAUSE_CONTINUE
    | SERVICE_QUERY_CONFIG | SERVICE_QUERY_STATUS | SERVICE_START | SERVICE_STOP
    | SERVICE_USER_DEFINED_CONTROL | STANDARD_RIGHTS_READ |
    STANDARD_RIGHTS_WRITE | WRITE_DAC | WRITE_OWNER)' security to service
    I3976vm2\SAPPT6_02' on computer 'I3976vm2'.
    INFO 2008-11-21 13:14:58
    Execute step createCCMSService of component
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0|NW_Instance|i
    nd|ind|ind|ind|1|0.
    WARNING[E] 2008-11-21 13:14:58
    FSL-06002  Error 1060 (The specified service does not exist as an installed
    service.
    ) in execution of a 'OpenService' function, line (266), with parameter
    (sapccmsr.02).
    INFO 2008-11-21 13:14:59
    Creating file C:\Program
    Files\sapinst_instdir\ERP\SYSTEM\ORA\HA\ABAP\DI\ntscmgr.exe.log.
    INFO 2008-11-21 13:14:59
    Output of
    i3643vm\sapmnt\PT6\SYS\exe\uc\NTI386\ntscmgr.exe remove
    sapccmsr.02 is written to the logfile ntscmgr.exe.log.
    INFO 2008-11-21 13:14:59
    Execution of the command "
    i3643vm\sapmnt\PT6\SYS\exe\uc\NTI386\ntscmgr.exe
    remove sapccmsr.02" finished with return code 0. Output:
    failure: OpenService (0x424)
    INFO 2008-11-21 13:14:59
    Execute step setCCMSServiceSecurity of component
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0|NW_Instance|i
    nd|ind|ind|ind|1|0.
    INFO 2008-11-21 13:15:00
    Execute step registerEventsDLL of component
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0|NW_Instance|i
    nd|ind|ind|ind|1|0.
    INFO 2008-11-21 13:15:09
    Execute step setICMBndPermissions of component
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0|NW_Instance|i
    nd|ind|ind|ind|1|0.
    INFO 2008-11-21 13:15:09
    Execute step copyRFCExecSec of component
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0.
    INFO 2008-11-21 13:15:10
    Copied file '
    i3643vm/sapmnt/PT6/SYS/exe/uc/NTI386/rfcexec.sec' to
    'D:/usr/sap/PT6/D02/work'.
    INFO 2008-11-21 13:15:11
    Execute step callSetDB4PWD of component
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0.
    INFO 2008-11-21 13:15:13
    Execute step unpackJ2EEINSTALL of component
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0.
    INFO 2008-11-21 13:15:13
    Execute step runBatchconfig of component
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0.
    INFO 2008-11-21 13:15:13
    Execute step removeTempDirectory of component
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0.
    INFO 2008-11-21 13:15:14
    Execute step start of component
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0.
    INFO 2008-11-21 13:15:14
    Starting instance PT6/DVEBMGS00...
    INFO 2008-11-21 13:15:15
    Connect to message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:15:15
    Disconnect from message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:15:15
    Connect to message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:15:15
    Disconnect from message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:15:15
    Starting instance PT6/D02...
    INFO 2008-11-21 13:15:22
    Connect to message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:15:22
    Disconnect from message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:15:22
    Connect to message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:15:22
    Disconnect from message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:15:35
    Creating file C:\Program
    Files\sapinst_instdir\ERP\SYSTEM\ORA\HA\ABAP\DI\stop_PT6_D02.log.
    INFO 2008-11-21 13:15:35
    Output of
    i3643vm\sapmnt\PT6\SYS\exe\uc\NTI386\stopsap.exe name=PT6 nr=02
    SAPDIAHOST=I3976vm2 is written to the logfile stop_PT6_D02.log.
    INFO 2008-11-21 13:15:43
    Execution of the command "
    i3643vm\sapmnt\PT6\SYS\exe\uc\NTI386\stopsap.exe
    name=PT6 nr=02 SAPDIAHOST=I3976vm2" finished with return code 0. Output:
    STOPSAP executed succesfully
    INFO 2008-11-21 13:15:46
    Connect to message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:15:46
    Disconnect from message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:15:46
    Connect to message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:15:46
    Disconnect from message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:15:48
    Creating file C:\Program
    Files\sapinst_instdir\ERP\SYSTEM\ORA\HA\ABAP\DI\start_PT6_D02.log.
    INFO 2008-11-21 13:15:48
    Output of
    i3643vm\sapmnt\PT6\SYS\exe\uc\NTI386\startsap.exe name=PT6 nr=02
    SAPDIAHOST=I3976vm2 is written to the logfile start_PT6_D02.log.
    INFO 2008-11-21 13:16:21
    Execution of the command "
    i3643vm\sapmnt\PT6\SYS\exe\uc\NTI386
    \startsap.exe name=PT6 nr=02 SAPDIAHOST=I3976vm2" finished with return code
    0. Output:
    STARTSAP continues...
    INFO 2008-11-21 13:16:21
    Connect to message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:16:21
    Disconnect from message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:16:21
    Connect to message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:16:21
    Disconnect from message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:16:22
    State of instance PT6/D02 changed from ABAP: UNKNOWN to ABAP: UNKNOWN.
    INFO 2008-11-21 13:16:50
    Connect to message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:16:50
    Disconnect from message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:16:50
    Connect to message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:16:50
    Disconnect from message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:17:23
    Connect to message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:17:23
    Disconnect from message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:17:23
    Connect to message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:17:23
    Disconnect from message server (i3643vm/3900) succeeded.
    INFO 2008-11-21 13:17:24
    State of instance PT6/D02 changed from ABAP: STARTING to ABAP: STARTING.
    ERROR 2008-11-21 13:17:24
    CJS-30105  Instance PT6/D02 reached state UNKNOWN after having state
    STARTING. Giving up.
    ERROR 2008-11-21 13:17:24
    FCO-00011  The step start with step key
    |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0|start was
    executed with status ERROR .
    Thanks in advance.
    Regards
    Manoj

    Hi, I'm Josephine and I almost have the same scenario as this problem reported earlier but it's just that we are using SAP Netweaver 04 SR1.
    However, I'm installing additional SAP Application server to our existing one.
    Our existing main server is in MS cluster. SAPPRD1 (DB Server in node A) and SAPPRD2 (SAP App Server in node B).  System ID is PRD and the CI Instance number is 00. The hostname where the USR folder is SAPPRD (hostname in the cluster environment but this is the SAPPRD2 server in node B).
    Now I'm installing additional SAP App server into a new host (SAPPRD3 & SAPPRD4) they are all in the same domain.
    But I would like to install the 2nd and 3rd SAP App server in a local host.
    While installing there was an error "Output: Service not started" the process "Create or reregister services" during the installation stopped.
    I used the installer under the folder InstMaster\IM01_NT_I386\SAPINST\NT\I386\sapinst.exe and run the Dialog Instance under the SAP Netweaver\ABAP System\MS SQL Server\Unicode\.
    This is the part of the sapinst log where the error starts:
    PHASE 2009-01-28 08:39:29
    Preparing DBMS-specific profile parameters
    INFO 2009-01-28 08:39:30
    Adapt operation t_SAPComponent_Profiles_SHARED processed successfully.
    PHASE 2009-01-28 08:39:31
    Handle services
    INFO 2009-01-28 08:39:32
    Creating file C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_ABAP_MSS_UC\DI\sapstartsrv.exe.log.
    INFO 2009-01-28 08:39:32
    Output of C:\usr\sap\PRD\D02\exe/sapstartsrv.exe '-r' '-q' '-p' '
    sapprd\sapmnt\PRD\SYS\profile\START_D02_sapprd4' '-s' 'PRD' '-n' '02' '-U' 'sapprd4\SAPServicePRD' '-P' 'XXXXXX' '-e' 'sapprd4\prdadm' is written to the logfile sapstartsrv.exe.log.
    WARNING 2009-01-28 08:39:35
    Execution of the command "C:\usr\sap\PRD\D02\exe/sapstartsrv.exe '-r' '-q' '-p' '
    sapprd\sapmnt\PRD\SYS\profile\START_D02_sapprd4' '-s' 'PRD' '-n' '02' '-U' 'sapprd4\SAPServicePRD' '-P' 'XXXXXX' '-e' 'sapprd4\prdadm'" finished with return code -1. Output: Service not started.
    ERROR 2009-01-28 08:39:35
    MOS-01011  'C:\usr\sap\PRD\D02\exe/sapstartsrv.exe' returned with '-1'.
    Please help me on this I can't successfully install another dialog instance to add to our existing one now.
    Thank you and hoping for your reply.
    Yours truly,
    Josephine Dejolde

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