Adding information in email notification of invoice approval workflow

Hi All,
We have a requirement to include additional information in the email notification sent by the workflow to the approver, like
1) Having Invoice Currency Code and PO Number in the header of the notification
2) Adding static text on the body.
3) Also need to add a sentence in the standard text which comes at the bottom of the notification and need to remove the extra RESULT region which is coming in the notification. (Highlighted in bold)
Please click on one of the following choices to automatically generate an E-mail response. Before sending the E-mail response to close this notification, ensure you have provided the reason for rejection within the quotes ‘ ‘ in the body of the email.
RESULT (needs to be removed)
RESULT: Approve Reject Request Information
Any pointers on this would be really helpful.
Thanks,
Manoj

Please open the desired workflow in the workflow builder.
--Open the particular Notification
-- Open the related Message.
-- Click on Add which allows you to change the Message context.

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Workflow notifications in invoice approval workflow

Hi All,
We have a requirement in invoice approval workflow while it sends notifications.
The current workflow is sending notifications to an approver when he has a record both in HR and FND and linked to each other.
But the requirement is WF has to send notification to the approver who will have an employee record only.
If anyone has worked on this requirement earlier please let us know how to achieve this.
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MJ

WF Notifications are based on roles, you have to modify the role selection portion to handle the case you mention. Likely this is oracle standard code so you might be careful and look for a workaround i.e. duplicate the activity and customize that one.

Unable to send emails on APPRV - AP Invoice Approval workflow. r12

Hi,
This is on r12.1.3. The Invoice approval workflow is not sending notification emails. We have tried all we could but email notifications are simply not going out.
Steps executed.
1. Make sure email addresses are valid
2. Make sure all email preferences are set to receive emails
3. WF_NOTIFICATION_OUT was cleared and rebuilt two times
4. Ran WFSTAT.sql for complete diagnostics but shows nothing.
5. Workflow log file shows nothing suspicious.Despite of all this we are not able to receive emails. We need to send notification emails when an Invoice in AP is in "Initiated Approval" state. The strange thing is that this issue is only with payable invoice approval workflow. All other workflows are receiving emails just fine.
Please advise.
D

Can you find any errors in the Workflow log file?
How To Troubleshoot Java-based Workflow Notification Mailer [ID 242941.1]
Troubleshooting Workflow Java Notification Mailer - Technical Reference [ID 1191125.1]
Workflow Java Mailer & Notifications FAQ [ID 562551.1]
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Please see if (Checklist to see where and why Invoice Approval Workflow gets stuck [ID 261409.1]) helps.
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Customizing AP Invoice Approval Workflow Notification Page

Hi
I am trying to customize the AP Invoice Approval Workflow APINVAPR on 12.0.6.
The requirement is to show attachments to the invoice in the notifications screen which is an OA Framework based screen.
In the Notification message, there was an existing attribute #ATTACHMENTS that was pointing to INVOICE_ATTACHMENTS attribute.
I have added the code to set the attribute for the INVOICE_ATTACHMENTS in the package ap_workflow_pkg
wf_engine.setitemattrtext(itemtype => itemtype,
itemkey => itemkey,
ANAME => 'INVOICE_ATTACHMENTS',
avalue => 'plsqlblob:xx_ap_appr_wf_pkg.xx_notif_attach_procedure/' || to_char(l_doc_id)
But the attachments are still not showing up.
What else do I need to do to make the attachments show up.
The notification shows up in a OA Framework page /oracle/apps/ap/invoice/request/negotiation/webui/NotifPGRN&INVOICEID=-&INVOICE_ID-
Thanks

Hi,
Using the Sysadmin responsibility, please submit "Workflow Background Process" with the below parameters and see if it helps:
Process Deferred: Y
Process Timeout: Y
Please also see the following notes;
How to Manually Process the Events from Workflow Queues When The Deferred Agent Listener Won't Start [ID 953103.1]
Workflow Background Process Does Not Progress Shipped Lines: Stuck in Fulfill - Deferred [ID 804133.1]
Hope this helps!
Best Regards

How to activate email notification for SC approval

Hi Gurus;
We are using SRM7.
How to activate email notification for SC approval i.e. the system should send email to the approver's external email (e.g.Outlook) informing that there is SC to be approved.?
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Hi,
You can schedule the /SAPSRM/OFFLINEAPPROVALSEND program.
http://help.sap.com/saphelp_srm701/helpdata/en/31/47c6cb8e9249f2bc29444212e4704a/frameset.htm
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Masa

Change Distribution in a active AP Invoice Approval workflow notification.

Hi Experts,
My client is using oracle 11i, we are in the process of configuring the oracle payable invoice approval workflow using AME.
We have a requirement where in the person who receives the workflow notifications should be able to modify the distribution in the invoice.
The approver may not have the Oracle Payable responsibility.
Is it possible? If yes then how?
Regards,
Vishvesh

Hi,
Using the Sysadmin responsibility, please submit "Workflow Background Process" with the below parameters and see if it helps:
Process Deferred: Y
Process Timeout: Y
Please also see the following notes;
How to Manually Process the Events from Workflow Queues When The Deferred Agent Listener Won't Start [ID 953103.1]
Workflow Background Process Does Not Progress Shipped Lines: Stuck in Fulfill - Deferred [ID 804133.1]
Hope this helps!
Best Regards

Oracle AP Invoice Approval Workflow

WorkFlow Gurus,
I create an AP invoice and add attachment to it and initiate approvals.
The Invoice Requester's manager logs into Oracle and can see the Invoice Approval Notification (in Worklist) and can also see the attachment.
But the same manager also receives an email for the same Invoice Approval but in email he can't see the attachment or any link to point to the attachment.
Can you please suggest what can be done to see attachments in email for invoice approval workflow?
Please help here!
Thanks

If you have some idea, can you point me to what exactly could be causing this issue. Is this the problem with emailing message preparation part or email sending part or something else that could be causing this. Sorry, I have no idea -- It might be reported in the bug.
Another questions that comes to my mind, does attachment work with other workflows like iProcurement / PO / HR etc.....that is, is this a problem with just AP Invoice Approval or other oracle workflows have the same issue.
One point brought out by one of fucn folks was, because invoice images could be of several pages that is why oracle don't want to send those in emails.Please log a SR for this.
Thanks,
Hussein

Invoice Approval Workflow

I am new to Invoice approval workflow i need to know from where its kickoff.
i.e i need to know where wf_engine.createprocess.
Thanks,

Which version of Jdev , what did you find out till now , what do you need to achieve ?
Please provide all these details to get a reliable answer else it would be simply ignored for lack of information since we are just trying to help you taking time out from our work :)

Problem secondary invoice approval workflow

Hi
i have problem when i run the secondary invoice appoval concurrent program
i am not getting any notification
but i can see a record in the wf_items table..
can u pls help me out
What the process does :
by running the concurrent program ‘ HC Secondary Invoice Approval Workflow ‘ which trigger
The Secondary Invoice Approval workflow .
What happens when workflow is triggered;
Workflow will start for any invoice that has a secondary approval hold applied and does not have a workflow already in progress..
If all the lines of an invoice are approved then the secondary approval hold on the invoice is released by the workflow..
So this is the processs..
Minimum requirement for the workflow to run is
Any Invoice with a secondary approval hold on it…….
we are trying with this but I CAN see the record in wf_items and
item_activity_statusses but I cant find in the wf_notifications
please help me out thanks
sesh..

Hello Akkshaya,
Seems , attachment pass automatically and it is not passing in your case, Check the binding and pass the attachment from workflow container to task container.
Element Name is Attachement both in task and workflow container.
Cheers,
Arti

Probelm with SECONDARY INVOICE APPROVAL WORKFLOW

hi
we have created new secondary approval workflow when i run that concurrent program
i cannot see in the status monitor or in my notification but when i check wf_items i can see the record and begin date also
can you please let me know its very urgent please
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Pl post details of OS, database and EBS versions.
In 11i, using AME is a requirement. I believe the same applies to R12 also.
AP Invoice Approval Workflow White Paper (Doc ID 293152.1)
A Guide to Invoice Approval Workflow - setup and demo (Doc ID 299618.1)
HTH
Srini

Invoice approval workflow - where to start?

Hi,
I would like to use invoice approval workflow to approve invoices that are not matched to POs. I am not sure where I can start and I would appreciate if somebody points me in right direction.
I already know that I should set options to enable invoice approval, but where can I set something to approve automatically matched invoices and leave manually distributed not approved. Also where can I set approval powers (are these the same approval info tables that for PO?) and where can I set up workflow for this?
Regards
Piotr

So it looks nobody answers my question, anyway I went through this myself and I am trying to set up AME. I stuck with Transaction Types. When I try to create one called Payables Invoice Approval I got error message it already exist, but when I am trying to find it, it does not give me any results. I added Transaction Types in Functional Admin, but still no luck. I believe this also might be a wrong place for this question, so if somebody transfer my post to right forum or answer it here, I would be really happy.

Program/Code to reinitiate AP Invoice Approval Workflow

Does anyone have any knowledge of a Oracle program or plsql code to bulk reinitiate AP Invoice approval workflows that have been rejected? Basically, we have written a program that will 'Reject' all open invoice approvals, and included a specific rejection reason so that we can identify them later. Now I am looking for something that will reinitiate all of these invoices for approval without going to each invoice.

If you have some idea, can you point me to what exactly could be causing this issue. Is this the problem with emailing message preparation part or email sending part or something else that could be causing this. Sorry, I have no idea -- It might be reported in the bug.
Another questions that comes to my mind, does attachment work with other workflows like iProcurement / PO / HR etc.....that is, is this a problem with just AP Invoice Approval or other oracle workflows have the same issue.
One point brought out by one of fucn folks was, because invoice images could be of several pages that is why oracle don't want to send those in emails.Please log a SR for this.
Thanks,
Hussein

Vendor invoice approval workflow.

Hi,
I have been assigned to work on vendor invoice approval workflow. I need info as to which business object can be used...
Cheers,
Sukumar.

You make the choice - BKPF or FIPP
Imthiaz

Legal Entity wise AP invoice approval workflow

HI All,
I m in the process of configuring AP Invoice approval workflow for multiple legal entities. Can someone pls instruct me how to set up different workflows for different legal entities.
My requirement is as follows:
Legal Entity A
If User Test 1 create AP Invoice then his invoice should go to approver1
Legal Entity B
If User Test 2 create AP Invoice then his invoice should go to approver2
I have done the set up for one legal entity and its working fine. I have used action type as " approval-group chain of authority" and used Approver type as HR People and assigned relevant approver to it. My problem is how can i segregate legal entity wise approvers. Because now both legal entities invoices are directing to same approver.
Thanks .

Hi,
Using the Sysadmin responsibility, please submit "Workflow Background Process" with the below parameters and see if it helps:
Process Deferred: Y
Process Timeout: Y
Please also see the following notes;
How to Manually Process the Events from Workflow Queues When The Deferred Agent Listener Won't Start [ID 953103.1]
Workflow Background Process Does Not Progress Shipped Lines: Stuck in Fulfill - Deferred [ID 804133.1]
Hope this helps!
Best Regards

Invoice Approval workflow - forward functionality with AME

Dear,
We are on R12.0.6, setting up AME for invoice approval.
Looking at the Invoice Approval process Approval lookup type I don't see 'forward' or 'approve and forward' lookup codes.
Does it indicate that 'Forward' and 'Approve and Forward' functionality is not implemented for the Invoice Apporval workflow?
The AME documentation on the other hand discusses forwardingBehaviors.
If anybody went through this and can through any comments on the subject of the forward functionality in the invoice approval would be great!
Thank you
Anatoliy

Pl post details of OS, database and EBS versions.
In 11i, using AME is a requirement. I believe the same applies to R12 also.
AP Invoice Approval Workflow White Paper (Doc ID 293152.1)
A Guide to Invoice Approval Workflow - setup and demo (Doc ID 299618.1)
HTH
Srini

Adding information in email notification of invoice approval workflow

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