Adding Movies/TV Shows to 12.1 no longer works

After updating to 12.1.0.71 on windows, seeing the following issues
1. Can no longer add videos (Movies and TV Shows) to itunes
2. Attempt to play a movie or tv show on itunes the following message is received: "This Movie requires quick time which is not supported by this version of itunes"
Anyone seeing this?
Any ideas?
thanks.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the above steps haven't helped try installing:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes, or roll back to:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
as appropriate.
In some cases when rolling back to an earlier build of iTunes you will also need to restore a pre-upgrade version of your library database as described in Empty/corrupt iTunes library after upgrade/crash.
tt2

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Message was edited by: Winston Churchill

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