Adding printer to network

I am a broken man
I purchased a HP Photosmart C4400 printer and have it working when connected directly to my iMac however when I try to connect it to my airport express via USB and then try to print, I just get a message saying 'printer offline'...
My macbook pro and powerbook can't print off the network either
I see from other similar topics that other HP C4400 users have had similar issues and they somehow seem to have resolved it by using time capsule / bonjour, but I've never used time capsule (and have no desire to) and can't find bonjour anywhere.
My old epson connected onto the express real easy and was never difficult to print from (wish I'd stuck with that now, but wanterd to add the HP C4400 scanner)...
SIGH!
ANYBODY?
S

Hello sjvnealewired. Welcome to the Apple Discussions!
Unfortunately, not all USB printers are compatible with AirPort base stations. In addition, the AirPort's USB port does not support the "advanced" printer functions, like scanning, copying or faxing, of multi-function printers.
To see if your printer is compatible, take a look at this iFelix Unofficial AirPort Printer Compatibility link.
If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
Also you can try this Apple Tech Support article to see if it will help:
o Printer troubleshooting for AirPort Extreme and AirPort Express
Finally, check out this IBM support article to see if the printer you are interested in is listed as having a Postscript or PCL3 interface. If it does, then it will most likely work with the AirPort's USB port. Printers that use the "HP LIDIL" interface must be connected to a computer directly and will not work.

Similar Messages

Continually re-adding printer to network

I have an Epson CX4200 conected to an iMac via usb, and a wireless network using a Linksys WRT54G. I can add the printer to a Powerbook, a Macbook, and a MBP, and can print fine with each of them. The problem lies with the Macbook. When I turn it off, I have to re-add the printer the next time I turn it back on; it no longer appears as an installed printer. It remains as installed on the PB and MBP.
There's never anyproblem when I re-add it-it just doesn't stay there. . .
Thanks in advance
Mac OS X (10.4.10)

I have an Epson CX4200 conected to an iMac via usb, and a wireless network using a Linksys WRT54G. I can add the printer to a Powerbook, a Macbook, and a MBP, and can print fine with each of them. The problem lies with the Macbook. When I turn it off, I have to re-add the printer the next time I turn it back on; it no longer appears as an installed printer. It remains as installed on the PB and MBP.
There's never anyproblem when I re-add it-it just doesn't stay there. . .
Thanks in advance
Mac OS X (10.4.10)

Printing to Networked Gestetner 3502 (Ricoh Driver)

I am the only Mac user on a Windows network. I am trying to print to our copy machine: a Gestetner 3502p. I downloaded the PPD installer from the website and followed the instructions they gave me:
[4] Adding the printer
Follow these steps to add the printer.
1) Open "Print Center".
2) Click "Add Printer" button.
3) Select the protocol to use.
4-1) AppleTalk
*Select "AppleTalk" from the list of protocols.
*Select the printer from the list of the printers.
*Click "Add" button.
4-2) LPR
*Select "LPR Printers uses IP" from the list of protocols.
*Enter IP Address of the printer in "LPR Printer Address"
dialog box.
*Select the PPD File of the printer from "Printer Model"
list box.
*Click "Add" button.
5) The added printer is displayed in the printer list.
I used the LPR option and everything seemed to work fine except I can only print a bunch of code! But of course I can't print what I want to print.
Any help would be much appreciated!

A bunch of code almost always means postscript going to a printer that can't take postscript. Is there a postscript option that isn't installed in this printer?
For troubleshooting, try the HP Laserjet 5 Series Gimp-Print driver included in OS X.

Windows 7 64-bit cannot find HP C5280 printer over network

I've had this working under the same conditions for several years, same computers, same printer, same network configuration. One day, my computer stopped being able to print to the network computer, coming back with errors. I uninstalled the printer and when I went to reinstall, it cannot locate the printer at all. Everyone else on the network can see and use the printer, I can see and access the computer that it's plugged into, but going through the add a printer wizard, even specifically going into that computer manually, it sees no printer.
I've run through the Microsoft Fixit, no results. I've run through the HP Network Troubleshooter, no results. I've rebooted all computers in question, no results. It's not a networking problem, as I said, because I can fully access every other computer on the network. The printer has been verified as shared and operable from every other computer on the network.
Ideas? Thanks.

Check that printer sharing is still enabled on the host computer. If it is, let's delete and re-add the printer on the host PC:
1. Unplug the printer's USB cable.
2. Go to Start > Control Panel > Devices and Printers and delete all instances of the printer.
3. Plug the printer USB cable back in and wait for the PC to re-add it.
4. Once it is re-added, right click the printer and enable/setup Printer Sharing.
Try again from the ohter PC(s).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Macbook Pro Retina OSX v. 10.8.3 -Canon Printer MP560. Printer no longer responds to print commands from the computer, printer and network work but cannot get docs from my macbook to print anymore.

Until last week, my printer and Macbook worked fine together - could print any doc or pdf, web page from my computer. Then it stopped - my printer will still make copies but will not print anything I send from my Mac. I have checked network connections, the printer WiFi connection works. I have not changed or added any thing different to my settings. I am out of ideas. thanks, Pattee

Hello Pattee,
The following article has a number of troubleshooting steps that may help get your Printer working again.
OS X Mountain Lion: Troubleshoot a network printer
http://support.apple.com/kb/PH11070
Make sure you’re on the same network
Your computer might not be able to find a printer that’s on another local network.
To see if the printer you want to use is on the same network as your computer, try adding it again. If the printer doesn’t appear in the list of available printers, your computer might be on a different network now.
If you know the printer’s IP address (for example, 192.168.1.100), you can try adding it as an IP printer. For instructions, see this help topic:Set up an IP printer
Add your printer again
Try to add your printer again in Print & Scan preferences. If you can print to the newly added printer queue, delete the old printer queue.
If you can’t add the printer because it doesn’t appear in the list of available printers, it may be turned off, or your computer may be on another network now. if the printer was shared by another user, the user may have stopped sharing it, or the user’s computer may be offline. If you don’t manage the printer, ask the person who does for help.
Edit your list of printers
Set up a printer
Reset the printing system
If none of the previous solutions work, the printing system may be corrupted and need to be reset. This removes all printers from your list of printers, deletes information about completed print jobs, and deletes any printer presets.
Reset the printing system
Cheers,
Allen

Printing over network printer (HP Officejet 8500)

Hi,
I have a HP Officejet 8500A which is connected over ethernet to our intranet.
I now would like to know how I now can use this printer, I think the printer self is based on linux and gets properly supported by hplip and/or foomatic but I don't now how to react by an network printer
Regards

Thanks for the quick answer
I done this with hp-setup as you told. It finds the Printer and it's PPDs but it breaks up with an error at the end
hp-setup -i
warning: python-dbus not installed.
HP Linux Imaging and Printing System (ver. 3.11.5)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
| SELECT CONNECTION (I/O) TYPE |
Num Connection Description
Type
0* usb Universal Serial Bus (USB)
1 net Network/Ethernet/Wireless (direct connection or JetDirect)
2 par Parallel Port (LPT:)
Enter number 0...2 for connection type (q=quit, enter=usb*) ? 1
Using connection type: net
Using device: hp:/net/Officejet_Pro_8500_A910?zc=HPOccam
Setting up device: hp:/net/Officejet_Pro_8500_A910?zc=HPOccam
| PRINT QUEUE SETUP |
Please enter a name for this print queue (m=use model name:'Officejet_Pro_8500_A910'*, q=quit) ?m
Using queue name: Officejet_Pro_8500_A910
Locating PPD file... Please wait.
Found PPD file: drv:///hp/hpijs.drv/hp-officejet_pro_8500_a910-hpijs.ppd
Enter a location description for this printer (q=quit) ?
Enter additonal information or notes for this printer (q=quit) ?
Adding print queue to CUPS:
Device URI: hp:/net/Officejet_Pro_8500_A910?zc=HPOccam
Queue name: Officejet_Pro_8500_A910
PPD file: drv:///hp/hpijs.drv/hp-officejet_pro_8500_a910-hpijs.ppd
Location:
Information:
| PRINTER TEST PAGE |
Would you like to print a test page (y=yes*, n=no, q=quit) ? y
warning: python-dbus not installed.
warning: hp-testpage should not be run as root/superuser.
HP Linux Imaging and Printing System (ver. 3.11.5)
Testpage Print Utility ver. 6.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
warning: Qt/PyQt 4 initialization failed.
error: hp-testpage -u/--gui requires Qt4 GUI support. Entering interactive mode.
No log handling enabled - using stderr logging
Created directory: /var/net-snmp
Created directory: /var/net-snmp/mib_indexes
error: Unable to communicate with device (code=12): hp:/net/Officejet_Pro_8500_A910?zc=HPOccam
error: Unable to print to printer. Please check device and try again.
note: If an error occured, or the test page failed to print, refer to the HPLIP website
note: at: http://hplip.sourceforge.net for troubleshooting and support.
Done.

HP Envy 5535 Can not find printer on network OSX Lion/Yosemite

Here's the background:
1) I'm using Verizon FIOS and the connection settings haven't changed in 1+ year. WPA2/SSID
2) I have previously connected and used wireless printing flawlessly.
3) I can connect to the internet using the wireless setup on the printer/download updates/accept ePrint jobs.
4) I'm using OSX Lion and OSX Yosemite.
Recently, I lost the ability to print wirelessly. Nothing changed with my printer, connection, and machines. Both of my computers cannot connect to the printer. I don't even see the printer when I attempt to add it.
When I attempt to setup the wireless connection on the printer via USB, I see:
"Device Not Reachable
The wireless network settings were successfully downloaded to your device. However, your Mac was unable to locate the device on the network."
I've verified that I have all the latest updates. I could understand why this might happen on my Yosemite box, but the same phenomena is occurring on my Lion box... Any help is greatly appreciated!
Thanks!

Hi @tempacc
I can't help but wonder if the issue might have something to do with the router. Although nothing has changed, it is possible the router had its own update and it may have made changes to the routers settings.
Let's first try restarting all the devices using the following steps;
First leave the router on and unplug the power cable
Do the same with the printer, leave it on, and unplug the power cable
Now go ahead and shut down both Macs
After a full minute, you can plug the router back in and wait until it is fully restarted
Then, plug the printer back in and wait for the wireless light to become solid
Now you can restart one Mac at a time
Now please try adding the printer to one of the Macs. If this does not resolve the issue, please print a network test page from the printer and note the IP address. I'd like you to enter the IP address into the address bar of Safari and let me know if you can access the printers Embedded Web Server.
Keep me posted.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

CUPS - printer via network /printserver

Hi there,
I have got some problems with a printer via network.
Situation:
Me - Arch (updated)
The Printer is connected with a printserver (Canyon) - this one is normaly conected with our LAN and is run by our Server (Windows 2000).
Normally (which also worked with Ubuntu) I have to install the printer via the Window2000-PC.
This I did with the gnome-cups-manager (the whole process with the ppd-files and so on)....
Now the problems: I can't print: All the time, when I want to print a test-page, the printer is stopped - the job, too!
I saw the part in the wiki (deleting the printer and adding it again) but it doesn't work!
Next problem is, that I'm just able to print or configure the printer as root,
what can I do?
If you need more information, you'll get them
Thanks
Martin

With network printers the better way, at least in my opinion, is to use the printer's IP address and use that to communicate with it. I tend to add it to my /etc/hosts and that gives me a simple way to "talk" to the printer accurately.
Hope this helps.
R

C7280 AIO won't print over network. Was working on WiFi, still works on USB.

My AIO quit printing over the network after 2 years of service. The USB port still prints OK. My Linksys utility still sees the printer, and I even get ink levels back, but print jobs are hung up in the queue with status 'Error - Printing'. I tried a wired ethernet connection and got the same result, so it's not a wireless problem, but rather networking in general. The network report indicates everything is normal, but I still can't print. I re-installed the driver but that didn't work.
I am running Vista, and the printer had been working fine till two weeks ago. My wife would use the USB port to print, and she said she got updates for the printer. HP doesn't distribute f/w updates for the printers themselves, does it? It's as if the networking f/w in the printer got hammered.

No joy.
I'm connected with Ethernet port. I have disabled the firewall. The IP address matches on the printer's network status report, and on the Printer dialog box on the computer. I can see that the printer is connected when I run a Linksys utility. I can get the ink levels and I can print an alignment page.
But I can't print a document. About 60 seconds after I initiate the print job, the status changes from 'Printing' to Error - Printing'.
I clearly have connectivity, but something is preventing me from sending a document. Any ideas to try, or tests to run?
I think the same behavior occurs in wireless mode, but I think I have a better chance with a wired connection right now. As I said, USB works OK.
Thanks,
SWW

A better way? Need to reinstall printer on network after shutting down computers.

HELP!
I have a HP 3310 All in one. It is oh, 4 years old or so and this has bugged me the whole time.
Basically, whenever I power down any/all of the computers on my network I lose the printer when I power back up.
My first fix was to just leave everything powered up all the time, worked great until the power went out. I talked to someone in tech support and they had me uninstall and reinstall everything. I got it up and running but I definately do not want to do that everytime I want to print something!
My second fix was to hook up directly to computer with USB cable, this was my last solution, I could only print off the computer wired to the printer though. One of the reasons I bought this printer was I wanted to be able to do so across the network, wirelessly or not.
My network now includes 3 computers and a network backup drive, a laptop (when I use it, is wireless connection) and this printer. I have a Dlink DGL-4300 router tying everything to my cable modem.
My current bout of frustration stems from recently upgrading 2 computers with some new hardware and new OS, I moved to Win7 on the 2 new rigs, and have Vista on my other desktop, the laptop runs XP but is not used very often. It does login to my network flawlessly each time I turn it on though.
I am looking for an "easy button" here. Setting up networks is something I can do, right up until I hit my first problem that a wizard cannot fix. (which seems to be any problem that pops up)
My printer shows that it is connected to my home network with excellant signal strength ( it is only about 6 feet from the router) my desktops are all connected and can see each other, I can share files off the vista computer with one of the win7 computers but not the other ( a different problem for another web forum).
My printer does not show up in my network neighborhood window and no number of reboots of printers or computers seems to get things reset so that any of the computers will "see" the printer. Not sure if this is router related or not. I simply want the printer to reappear in my network when things are turned back on. The win7 computers said they had successfully installed the printer after I downloaded the latest software from here for win6 64 bit. I did not in fact print anything at the time because they said the printer was found and installed correctly, now the printer cannot be located any longer. HP solution center claims the printer is disconnected, but does nothing to assist in re-establishing a connection. The wizards cannot locate the printer, manually trying to direct the computers to the printer fail. I have set up a PW protected wireless network to try to limit prying eyes and leaches from accessing my network and I wonder if somehow this is messing me up.
I am lost, completely!
In summery:
Dlink DGL-4300 router
Two computers running Win7
One computer running Vista
One laptop running XP
One HP3310 All-in-one printer
When setting up the win7 systems all defaults were selected, I tried to do nothing funny from stock install. Somehow, I still ended up with one computer not being able to access files on Vista computer. None of the computers can see the printer though. (this after powering down all computers and turning them back on when needed, router has not been cycled on and off)
Thanks, hopefully someone can explain this to me. I just do not want to have to reinstall the printer after every time I turn a computer off and back on again.

On many older HP printers the software keeps track of the printer by IP address. If that IP address changes (due to power outage, the printer re-logging on to the router after being moved, etc), the software can have a difficult time finding the printer.
How comfortable are you in configuring your router? First, print a Network Config Page from the front of the printer. We can go from there.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Problem printing thru network with new 8500A all-in-one

I installed a new Officejet pro 8500a plus on my network. I have 3 computers on the network set up this way: DSL modum connected to Linksys router, all 3 computers connected to the router, PRINTER is connected to main COMPUTER and other 2 computers print through the main computer.
I installed the printer sucessfully and ran the HP network wizard following the dialogs for connecting through another computer. I can print, and fax fine from the main computer but not from the other computers. I configured the printer as "shared" on the main computer and the other computers recognize the printer and set it as the default printer. But when I try to print form the other computers nothing happens. When I go into control panel - printers - properties - ports on the main computer, the printer is listed as USB002 but when I click on "configure" I get "An error occured during port configuration. This opperation is not supported".
Main computer is running Windows Vista with current updates
Other computers are running Windows XP SP2 with current updates.
Any ideas?
Thanks, Jim
This question was solved.
View Solution.

Why are you using Windows print sharing with your nice network printer? This mode only supports printing, not scannning or faxing. The better way to do this is to attach the printer to your router with Ethernet or wirelessly so that all PCs (regardless of how they connect) can use all of it's features. Disconnect the USB cable and run the Wireless Setup Wizard (if you want to connect it wirelessly, otherwise, plug the Ethernet cable in to the printer and router) from the front of the printer (Setup >Network menu), then run the HP software to "Add a Device" on each PC.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

How can i print a network configuration page , i need the IP on a ph1510

how can i print a network configuration page , i need the IP on a ph1510

Hi,
What is the exact printer model?
If it is the HP Deskjet 1510, this is a USB printer and it does not offer any network capabilities.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

New HP LaserJet Professional M1212nf MFP Will Not Print Over Network

We have a new HP LaserJet Professional M1212nf MFP. I've assigned it an IP address, static, and it pulls up on it's web interface. I loaded the printer for network printing on our Small Business Server 2003 and installed it on several PCs. No matter what we do, it will not accept a print job, even the test page. Nothing sent to it will print. I've checked print spoolers, drivers, etc. Nothing seems out of place. Any suggestions?
This question was solved.
View Solution.

Hi garak0410,
Glad to hear you have gotten the issue resolved. Have a wonderful day.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

How do I set up my HP psc2175xi all in one printer for wireless printing or network printing?

How do I set up my HP psc2175xi all in one printer for wireless printing or network printing?
I am changing the set up of my home computer to add another computer.
I would like to go wireless from my computers to the hub and wired from the hub to my
printer. I do not think this printer can do that since it does not have the ports to connect to a router hub, I think.
I am rather new to this way of setting up, so any help would be nice.

You could get a wireless router that supports USB printers, but these only support printing, not scanning. You could just go buy a new wireless printer since your printer is pretty old, anyway.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

How To Print To Network Printer

I want to know how to print to network printer which is connected to Windows 7 PC.

D2KWUTIL is a PLL developed by Duncan Mills (who's name you ought to recognise from this forum). It provide's lots of useful functions for enhancing Forms in a Windows environment. You can download it from here: http://technet.oracle.com/software/products/forms/content.html
Cheers, APC

Adding printer to network

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