Additional email address will receive but not send

My .mac email address works fine, sending and rerceiving in "Mail" I have another email address with virgin.net. which will receive but not send. I get a pop-up window saying "cannot send using smpt mac.com" (this is the server selected for my .mac address account) I have tried selecting the virgin smpt server but that doesn't work either. What should I do?
Thanks for all suggestions
Rob
imac G5 isight Mac OS X (10.4.2)

Most, if not all ISPs block the use of SMTP servers that are outside of their network (or not provided by the ISP) on Port 25. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of the network on Port 25 but some block its use regardless.
Sounds like BT Broadband allows the use of an authenticated SMTP server that is outside of their network on Port 25 and the virgin.net SMTP server must not be authenticated.
Are you accessing an email account and SMTP server provided by BT Broadband with the Mail.app?
Something to try.
Go to Mail > Preferences > Accounts and under the Account Information tab for the virgin.net account preferences at the SMTP server selection, select the Server Settings button below.
Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
If this doesn't resolve the problem and you are accessing an email account and SMTP server provided by BT Broadband in Mail, select/use BT Broadband's SMTP server to send mail with your virgin.net account which is invisible to all recipients.
These SMTP server restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.

Similar Messages

After updating to iOS 5 email accounts will receive but not send

After updating to iOS 5, email accounts will receive but will not send. Have made sure my SMTP is correct and are turned on. Any suggestions?

Actually, I resolved this by going to the list of servers and selected the same server from the 'Other SMTP Server' category (which happened to be the same server as the primary server) and can now email.

My o2 email will receive, but not send on my ipad

My o2 email will receive, but not send. I've got other email accounts on the ipad & they all work OK. The o2 mail account used to work properly, but I needed to remove the account & since I've put it back on, it won't work on my ipad. Works ok on android mobile phone. I've checked the settings & spoken to o2, but they couldn't solve! It may be since I've joined the cloud? Any advice, gratefully received. Thanks.

Recheck the settings once again. There is something wrong. And it seems to happen to O2 people with some regularity. Google o2 mail settings and you will get a page with the details. Pay close attention to the port setting, you may need to change it on the pad, and that may be the problem.

Email will receive but not send after installing os7 on iPhone 4S

Email will receive but not send after installing os7 on iPhone 4S. Checked all settings against iPad and second 4s phone and they appear identical. Other devices work fine.

Thanks Spaidr,
That was part of it. I did an end-around by setting up an alternate outgoing (send) server which was the same as the primary, identical settings, name, password. I deselected the primary and used only the secondary. Reboot as you suggested and Voila! Something must have been corrupted in the primary.
Thanks and hope this helps others.

Trying to set up mail.. will receive but not send

Trying to set up mail.... will receive but not send. Already called internet provider. They said ask Apple.

Hi ...
Mac Pro, Mac OS X (10.7.2), Lion.
From the Lion Help viewer ...
If you can’t send messages
If the Send button is dimmed or you see an alert that your message can’t be sent using the outgoing mail server, you might not be able to send messages. Here are some things you can try:
Make sure the outgoing mail server is specified correctly, as directed by your email service provider.Verify your outgoing mail server
If you try to send a message and a dialog appears saying you need permission, an administrator has limited the email addresses you can correspond with. Click the Ask Permission button.Request permission to send messages
Choose Window > Connection Doctor, and follow any instructions displayed in the Details column. Check whether there is a problem with your outgoing mail server or a firewall, if applicable, or if there was a login failure. If the Connection Doctor indicates a firewall problem:Verify there is no firewall software blocking email traffic on port 25, 465, or 587.Check whether you’re affected by another firewall. This could be either software installed separately from Mac OS X or built into an Internet sharing router, or software administered by your Internet service provider. Contact the appropriate person to find out whether a firewall exists.
You may be able to send messages from only a certain location. For example, if you send messages from school, you may not be allowed to send messages using the school’s outgoing mail server when you’re at home. Or, the email service provider may allow you to send messages but with stricter settings (such as requiring a name and password). Get the information you need from your provider and then change the outgoing mail server settings in Mail preferences.

TS3899 my new 5s will receive but not send mail?

my new 5s will receive but not send mail?

Hi, first ReBoot your phone.
Then check your account is set up correctly including your passwords..
Settings - Mail - Account

HT4519 i have put in the smtp address and its rejecting the address, my i pad will receive but not send

i have put in the smtp address and its rejecting the address, my i pad will receive but not send

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or this - Delete the account in Mail and then set it up again.
 Cheers, Tom

Mail will receive but not send!!!!!!

Hi, my imail is receiving but not sending. I have 3 other computers in the office with different email address using imail and they are working fine? I deleted the account then added it and still cant send mail. its not a server issue because all other email address for our office email work just not mine.
any help will do.

Try 'synchronize' under mailbox menu. Have had the same problem sporadically for no apparent reason. Have 3 email accounts set up and sometimes just one of them does this- different one every time. I call the ISP and it is not a problem on their end- and I know that is true because I can logon to the web-based version and see the emails that I am not getting in Apple Mail. Synchronize sometimes has fixed this problem for me.

Iphone will receive but not send emails using ntlworld

My iphone 5 and ipad mini will both receive emails but not send emails using ntl world. The isp is ntlworld.com. Virgin, who run ntl, cannot help.

You have the wrong outgoing (SMTP) server settings. Contact your email provider for the correct settings.

Iphone 6 email will receive but not send

Since moving the stored iphone 4 backup to my iphone 6, I've been able to receive email on it but not send. Should I remove the account and reenter all the account information or ... is there another option?
Thanks,

Thanks Spaidr,
That was part of it. I did an end-around by setting up an alternate outgoing (send) server which was the same as the primary, identical settings, name, password. I deselected the primary and used only the secondary. Reboot as you suggested and Voila! Something must have been corrupted in the primary.
Thanks and hope this helps others.

Mac mail will receive but not send, happened yesterday!

Hi, my mac will receive email but not send anything. I didn't do anything differently and it was working just fine before. Can someone please help me. I am trying to get work emails out and they won't send. Gmail and exchange won't send, it's not just one email provider. Please advise. I have looked up other forums and I don't think it has anything to do with the settings because it worked before.
Thanks for your help.

Hi, krissycoleh.
Here is the best resource to go through when troubleshooting issues with email.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Cheers,
Jason H.

TS4268 My phone will receive but not send iMessages?

Lately, I have been able to receive iMessages but not send any, any ideas on how to fix this? Thanks :3

One thing you might want to do is search on google to see if they are reporting any issues with mail client usage.
Also, another option would be to reboot your Mac. Sometimes all you need to do to fix an odd problem with a computer is to reboot.

For the last 4 months I can not send any mail from my mac mail account. It will receive but not send. I have to use my Yahoo or Gmail account to send anything. When I forward or try to send a new email, a box wants my password. IT won't take my password.

A box comes up after I try and send an email wanting my password. I put the password in, the box disappers, then shows up again empty wanting my password. The same password is used to access Apple but Mac Mail will not accept it. It just stop sending about four months ago.

It is possible that you are in a transition period of time when Apple is shutting down the mobileME website. In fact, Mobileme.com is closed at this moment. I can see where you might be receiving email traffic and yet being unable to send email out using the mobileme/ mac dot com emaill address. Check this article out from Gigaom.
http://gigaom.com/2012/06/22/final-notice-make-the-move-from-mobileme-to-icloud/
Hope this helps

Iphone will receive but not send email messages

For the past several months, periodically my iPhone4 looses it's ability to send email (can still receive) and I get a message saying the userid, passowrd or other setting is invalid. Prior to getting this, I have not changed anything on the iPhone. Then after a day or two or three, for no apparent reason, email can be sent again. My email service is comcast.net.

Contact your email provider. The phone isn't deciding your password, etc. is invalid. Their mail server is doing that.

Iphone4 will receive but not send email. How do I check settings?

I am on verizon using WiFi. When I try to send a message it goes to my outbox and I get a message saying "The recipient "email address" was rejected by the server. The email addess in the message is what ever email I am trying to send to.

the settings are in General>Mail then pick whatever account yours is. the settings you want are probably in there.

Additional email address will receive but not send

Similar Messages

Maybe you are looking for