Additional language for lifecycle manager XI 3.1 SP3

Hello, Experts.
I have lifecycle manager XI 3.1. I would like to transfer reports, connections and etc. from dev to test and prod in landscape, but my reports have Russian language. In Promotion Jobs i see "????????????????" instead of Russian names.
How can i installed additional language for LCM XI 3.1?
I have installed SP3, but it didn't help me, In folders of SP3 and SP4 i see, that folders with name RU, DE and etc. is empty. Language pack is present only in EN folder.
Please, help me.
Regards,
Denis

JC:
It would be good to know information on distributed deployments;
such as how to handle upgrades on machines that are distributed/firewalled off..and HA machines..etc..
More information needed on Unix deployment, I always find the guides are weak when it comes to unix information.
Also: There needs to a way to communicate clearly; the upgrade scenarios.
The table of that information was good in the past.
Example: IF you are on SP1...then do this
if you are on SP2 then do this
if you are on SP1 with any FP do this..etc...
As many installation scenario that can be covered in a TABLE should be presented...that way you get customer types.
ALSO; Information about deployments with SAP customers (BW or ECC)..duh..that is obvious, the SP3 materials should have tons on that, but it's lacking.
Personally I think there should be a separate SAP IK SP3 upgrade GUIDE!!! why not.....BOBJ and SAP are one right...why not provide MORE info for your customers that are hybrid (SAP + BOBJ)...
Thanks,
Dwayne Thomas

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