Addon has failed to connect to the DI API. Service Not found

Hi
I've upgraded database B1 8.8 SP0 PL11 to B1 8.8 SP0 PL15.
Addon was complied on B1 8.8. SP0 PL11 envrionment.
I've error message when I started addon.
Addon_Name addon has failed to connect to the DI API.
Error Details:
Service not found.
DI API was uninstalled and re installed.
And I deleted SM_OBS_DLL directory.
But I can not resolve this issue.
Please help me,
Joanne

Hi Joanne,
I had exactly the same problem with patch 15 after an upgrade from 8.8 patch 13. The SBO client didn't automatically update so I had to use Add/Remove programs to remove the old client and DI API and then the new client install failed from the B1_SHR folder with a 1158 error (no description).
What I did to correct it was install the DI API from the <servername>\B1_SHR\B1DIAPI folder and then run the client install afterwards. This time the client install worked fine and I can run addons that use the DI API. I think there was some registry entry issues, maybe with the upgrader or the client installer.
Kind Regards,
Owen

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Please advise.
Thanks

Hi!
It seems that you are not using the latest version of Firefox. Please, update and try again: http://www.mozilla.org/firefox

Keep getting error message "Failed to connect to the device" when......

Hi,
I keep getting the following message:
(this is an icon in this area of a camera sitting on pictures)
Failed to connect to the device.
-Check the I/F cable connection between the device and your computer
-Please turn off the device once, and then turn ON the device again.
Then try again.
[MTW005] OK (this is highlighted like you can click on it, but nothing happens when you click on it)
I don't have this device even plugged in because I haven't a need for it. Yet the message keep showing up. I thought I would out smart the error message and plugged in the device (ScanDisk 4 in 1 (media card) reader. But I was the one out smarted. Nothing changed. I still have the error message, even after restarting the computer or shutting down and turning back on. All I can do with the message is slide it the edges of my screen display so it isn't in the way. Help, how do I get rid of this problem. This has happened before and then one day the error message disappears for awhile to only come back yesterday to drive me nuts (short drive by the way).

Hello,
Try going to Macintosh HD > Applications > Image Capture > Image Capture menu > Preferences... > General tab > "When a camera is connected, open: " set it to 'iPhoto' or 'No Application'.
regards
mrtotes

Addon has failed to connect to the DI API. Service Not found

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