Addon make SB1 2005A crashes when pass a quotation to an order document
Hi all,
Now i have a very strange problem, my addon runs well, but when i pass a quotation to an order document SB1 crash and create a dump file. I think this is related with the antivirus or something, but if we can´t change the antivirus because we have a contract?. Someone has this problem?
Thank you all again.
Regards.
Hi,
are you sure that the problem is done by antivirus? When you stop it and resident services of it as well, is the problem solved? I think that this may be problem in addon and not AV.
Petr
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__TEXT 0000000000001000-0000000000002000 [ 4K] r-x/rwx SM=COW /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
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0 AdobeAGM 0x0239533b AGMTerminate + 2600856
1 AdobeAGM 0x020f66c9 AGMInitialize + 345079
2 AdobeAGM 0x020db2ea AGMInitialize + 233496
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9 com.adobe.AcrobatPlugin.PaperCapture 0x0d4fc34e AcroPluginMain + 23680
10 com.adobe.AcrobatPlugin.PaperCapture 0x0d51292a AcroPluginMain + 115292
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20 com.adobe.Acrobat.framework 0x00654238 AcroSecurityBailOutImpl + 2539384
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22 com.adobe.Acrobat.framework 0x00ba06d6 AcroSecurityBailOutImpl + 8094742
23 com.adobe.Acrobat.framework 0x00ba03fa AcroSecurityBailOutImpl + 8094010
24 com.adobe.Acrobat.framework 0x00bb9b45 AcroSecurityBailOutImpl + 8198277
25 com.adobe.Acrobat.framework 0x00bbc9d4 AcroSecurityBailOutImpl + 8210196
26 com.adobe.Acrobat.framework 0x006705ea AcroSecurityBailOutImpl + 2655018
27 com.adobe.Acrobat.framework 0x00670937 AcroSecurityBailOutImpl + 2655863
28 com.adobe.Acrobat.framework 0x008120bb AcroSecurityBailOutImpl + 4365819
29 com.adobe.Acrobat.framework 0x00810847 AcroSecurityBailOutImpl + 4359559
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31 com.apple.AppKit 0x91d98a0f -[NSApplication sendEvent:] + 4278
32 com.apple.AppKit 0x91cb272c -[NSApplication run] + 951
33 com.adobe.Acrobat.framework 0x00010c87 RunAcrobat + 6882
34 com.adobe.Acrobat.framework 0x0000f2e1 RunAcrobat + 316
35 com.adobe.Acrobat.Pro 0x00001e92 main + 94
36 com.adobe.Acrobat.Pro 0x00001e16 start + 54
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0 libsystem_kernel.dylib 0x9873f9ae kevent + 10
1 libdispatch.dylib 0x982ccc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x982cc7a9 _dispatch_mgr_thread + 53
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1 libsystem_c.dylib 0x95882220 _pthread_cond_wait + 833
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9 libsystem_c.dylib 0x9587d557 _pthread_start + 344
10 libsystem_c.dylib 0x95867cee thread_start + 34
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0 libsystem_kernel.dylib 0x9873e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95882220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x959080a1 pthread_cond_wait$UNIX2003 + 71
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4 AdobeAGM 0x020aa5f6 AGMInitialize + 33572
5 AdobeAGM 0x020aa151 AGMInitialize + 32383
6 libsystem_c.dylib 0x9587d557 _pthread_start + 344
7 libsystem_c.dylib 0x95867cee thread_start + 34
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0 libsystem_kernel.dylib 0x9873e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95882289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95882512 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x998276ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x99773b9b MPWaitOnQueue + 261
5 com.adobe.Acrobat.framework 0x00069165 RunAcrobat + 368576
6 com.adobe.Acrobat.framework 0x00068e77 RunAcrobat + 367826
7 com.apple.CoreServices.CarbonCore 0x997faa7b PrivateMPEntryPoint + 68
8 libsystem_c.dylib 0x9587d557 _pthread_start + 344
9 libsystem_c.dylib 0x95867cee thread_start + 34
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0 libsystem_kernel.dylib 0x9873f9ae kevent + 10
1 com.adobe.Acrobat.framework 0x01330b1a AcroSecurityBailOutImpl + 16025690
2 com.adobe.Acrobat.framework 0x012857eb AcroSecurityBailOutImpl + 15324459
3 libsystem_c.dylib 0x9587d557 _pthread_start + 344
4 libsystem_c.dylib 0x95867cee thread_start + 34
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1 libsystem_c.dylib 0x95882289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x9590fafc pthread_cond_wait + 48
3 com.adobe.amt.services 0x0cc26f2c C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x0cc1fe78 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x0cc26f92 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_c.dylib 0x9587d557 _pthread_start + 344
7 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 7:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x9873ec72 __semwait_signal + 10
1 libsystem_c.dylib 0x95907a61 nanosleep$UNIX2003 + 189
2 libsystem_c.dylib 0x9590792a usleep$UNIX2003 + 60
3 com.apple.AppKit 0x91ea1d4d -[NSUIHeartBeat _heartBeatThread:] + 879
4 com.apple.Foundation 0x92ea61d8 -[NSThread main] + 45
5 com.apple.Foundation 0x92ea615b __NSThread__main__ + 1396
6 libsystem_c.dylib 0x9587d557 _pthread_start + 344
7 libsystem_c.dylib 0x95867cee thread_start + 34
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0 libsystem_kernel.dylib 0x9873f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9588004c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9587fe19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x95867cca start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib 0x9873f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9588004c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9587fe19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x95867cca start_wqthread + 30
Thread 10:
Thread 11:
0 libsystem_kernel.dylib 0x9873c80e semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x0045007c AcroSecurityBailOutImpl + 425404
2 libsystem_c.dylib 0x9587d557 _pthread_start + 344
3 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9873c80e semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x0045007c AcroSecurityBailOutImpl + 425404
2 libsystem_c.dylib 0x9587d557 _pthread_start + 344
3 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9873c80e semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x0045007c AcroSecurityBailOutImpl + 425404
2 libsystem_c.dylib 0x9587d557 _pthread_start + 344
3 libsystem_c.dylib 0x95867cee thread_start + 34
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eax: 0x00000000 ebx: 0x02395332 ecx: 0x04e22ce8 edx: 0x00000000
edi: 0x00000000 esi: 0x04e22cec ebp: 0xbfffd928 esp: 0xbfffd8d0
ss: 0x00000023 efl: 0x00010282 eip: 0x0239533b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000028
Logical CPU: 1
Binary Images:
0x1000 - 0x1fff +com.adobe.Acrobat.Pro (10.1.4 - 10.1.4) <5F536BF4-9871-0FF5-45E8-24D1686ABCEF> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x6000 - 0x1cd0ff7 +com.adobe.Acrobat.framework (10.1.4 - 10.1.4) <D3555537-0E24-FED8-A37D-1954E50ACD0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1f5b000 - 0x207cfff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x209f000 - 0x2663ffb +AdobeAGM (1) <B09E932D-3C51-EFEF-A21C-C1747B36BDB5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2716000 - 0x2733ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
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0x2aaf000 - 0x2bcdff3 com.apple.WebKit (8536 - 8536.26.14) <C98F734D-D579-3F89-9A58-9EE890B1748E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
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0x956db000 - 0x956e4ff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x956e5000 - 0x95701ff7 libPng.dylib (845) <14C43094-C670-3575-BF9B-3A967E05EAC0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x95706000 - 0x9576afff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x9576b000 - 0x95863ff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x95864000 - 0x95866ffb libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x95867000 - 0x95924feb libsystem_c.dylib (825.25) <B1F6916A-F558-38B5-A18C-D9733625FDC9> /usr/lib/system/libsystem_c.dylib
0x95925000 - 0x95932fff libGL.dylib (8.6.1) <C7A3917A-C444-33CC-8599-BB9CD8C12BC4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9593a000 - 0x95951fff com.apple.GenerationalStorage (1.1 - 132.2) <93694E0D-35D3-3633-976E-F354CBD92F54> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x95952000 - 0x9597bff7 libRIP.A.dylib (324.6) <7976E6A2-A489-33F5-A727-7634DDE3B761> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x9597c000 - 0x95a7aff7 libFontParser.dylib (84.5) <B3006327-7B2D-3966-A56A-BD85F1D71641> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x95a7b000 - 0x95ab6fe7 libGLImage.dylib (8.6.1) <A3442557-18D5-332E-8859-423D5A20EBBE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x95ab7000 - 0x95af9ffb com.apple.RemoteViewServices (2.0 - 80.5) <60E04F2F-AFD8-3B1F-BF07-8A3A7EABB8E9> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x95afa000 - 0x95afbfff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x95afc000 - 0x95b48fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x95b49000 - 0x95b55ff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x95b56000 - 0x95b83ffb com.apple.CoreServicesInternal (154.2 - 154.2) <DCCF604B-1DB8-3F09-8122-545E2E7F466D> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x95bc7000 - 0x95f5affb com.apple.MediaToolbox (1.0 - 926.62) <7290B07B-4D03-3B46-809C-64C8FB97B40C> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x95f5b000 - 0x961c8fff com.apple.imageKit (2.2 - 667) <3F5F92DB-C0C0-3C5F-98C6-B84AB9E28B55> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
0x961c9000 - 0x961c9fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x961ca000 - 0x96227fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96228000 - 0x96281fff com.apple.AE (645.3 - 645.3) <6745659F-006D-3F25-94D6-DF944E9A01FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x962a8000 - 0x962abffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x962ac000 - 0x962b2fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x962b3000 - 0x962b3ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <4C13DEA2-1EB0-3D06-901A-DB93184C06F0> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x962bc000 - 0x963a5ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x963a6000 - 0x963aaffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x963ab000 - 0x963aeff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x964ac000 - 0x964cefff libc++abi.dylib (24.4) <06479DA4-BC23-34B6-BAFC-A885814261D0> /usr/lib/libc++abi.dylib
0x964cf000 - 0x965edff7 com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSen der
0x965ee000 - 0x965efffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x965f0000 - 0x96631ff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x96632000 - 0x966ccfff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x966d4000 - 0x966f4ffd com.apple.ChunkingLibrary (2.0 - 133.2) <FE5F0F1E-B15D-3F76-8655-DC2FE19BF56E> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x966f5000 - 0x967a9fff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x967aa000 - 0x967adffUsing Acrobat Pro extract pages (each file no more than 500 pages).
OCR each.
Use Acrobat's 'Combine Files' feature to develop a single PDF containing all pages (and the OCR).
Be well... -
Word 2013 Crashes When Opening A Word 2007 Or Older Document
I have this issue on every computer in our office. An outside source is sending in Word documents in docx format. Each time we try to open one of the files, Word with error out and close.
My wifes company uses Office 2010 and she can open the documents without any errors. We use Office 365 Pro Plus 32-bit.
Has anyone see this before.
I have disabled all add-in on my machine and started Word in safe mode. All the same.
I am able to open it in Protected Mode or in the option to Open and Repair.An outside source is sending in Word documents in docx format. Each time we try to open one of the files, Word with error out and close.
What does the error say? Have you ever checked the event log? Anything useful there?
(If you would like us to help analyze the logs, you can send the log file to this email account:
[email protected] and inform us here. Please use the link of this thread as the subject.)
As far as I know, when a file is opened in Protected View, all active file content, such as ActiveX controls, add-ins, database connections, hyperlinks, and Visual Basic for Applications (VBA) macros, is not enabled.
Since you are able to launch these files in Protected Mode, probably some of the mentioned file content in these old version of files are causing the issue. You might want to troubleshoot on this aspect, check whether these files contain any of the mentioned
content. Remove them, then try again, or have a check with a plain text document from the same source and see if issue persists.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected] -
System Crashes when trying to print or save a document
Since upgrading to OS10.6.5, our system crashes (usually the affected software becomes non-responsive, but sometimes the entire computer freezes) whenever trying to print, clicking on printers/faxes within the preferences panel, trying to save a "Pages" or "Word" document, and "Excel" doesn't work. I've run virus scans, but have not located any. Suggestions?
There is a strong likelihood that your virus scanner software is causing you problems.
There is no need for virus scanning software on a Mac.
I suggest you uninstalling it using the uninstall procedure from the vendor who wrote and see if that helps clear up any of your problems.
Allan -
InDesign CS5.5 Crashes When I Add Pages at Beginning of Document. Is There a Fix?
I am working on a long InDesign document using CS5.5 on a Mac. Every time I try to add pages at the beginning of the document, the document crashes and the program shuts down. This happens whether I add pages manually through the insert or add pages command or if I drag pages from another ID document. Is there any fix to this?
You can also try creating a new document - using the same page size, margins, master pages etc.
Then use the Pages Panel and move the pages to the new document.
You'll need both documents open. -
Sorry to bother you all but I have a situation I can't find a solution for:
on a MBP 2009, running Mac OS X 10.6.8 and MS Office 2008 (up to date), if I open a local stored document AND the unit is connected to the network everything works fine.
As soon as I switch off the network connection and I open a local stored document Word freezes and within "Force quit..." I can see that Word is no longer responding. A few minutes later OS X quits Word and that's it.
I already checked Safe boot, removing the Microsoft plist's and reinstalling MS Office 2008 including all available updates but the situation is still the same.
Any ideas?
Thanks in advance
RobertTry setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
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