Address and Geo Directories missing in SAP SMP

Hi All,
          We are working on Data Quality. When we run Global Address Cleanse Transform or/and Geocoder transform jobs it ends with error like "Reference files are missing".
          By searching in SCN we got the answer that we should download reference directories from SAP SMP. we tried it, but those directories are not presented in specified place at SAP SMP for our account.
          My questions is "where or to whom exactly should we contact?"
Kindly help us,
Regards,
MANI

Hi Mani,
You will probably want to contact your account manager to see why you can not see those files.
Also this forum is for BO SDK questions only, your issue is with Data Quality.
You will want to ask any questions about that in the Enterprise Information Management|Data Integration and Data Quality Management forum I believe.
Jason

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