Address Book canceling shutdown

We have a new bug where Address Book will open by itself. When I quit, it goes away, then pops right back up. Even force quitting doesn't resolve issue, it just opens up again by itself. When I go to shut down the iMac, the shut down process is canceled because Address Book refuses to quit. I have to either hold down the power button to get the computer to shut off, or occasionally if timed right, quit all open applications (attempted address book, but it again re-opens itself) so the only app left open is address book, tell the computer to shut down and then immediately quit address book and then the computer will shut down. Any suggestions out there?

You probably need to rebuild the Address Book database. Try this:
Open Address Book and export all of your contacts as vcards. Once that's done, quit Address Book and delete this folder:
~/Library/Application Support/AddressBook/
(~ refers to your home directory.)
Then import all of the vcards back into Address Book and try the sync again.
Any better?

Similar Messages

Application address book cancelled restart

I'm having an issue where quiting mail causes it to quit, then relaunch within twenty seconds and when choosing the restart command to restart the computer, address book launches and appears to interact with mail and I get the following error message:
application address book cancelled restart
Anyone else run into this issue. It comes and goes, usually comes when I need to restart and then goes away when I need to replicate it.

Hello there, rjwdick.
The following Knowledge Base article should help you with how to Force Quit your System Preferences:
Mac OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/HT3411
Thank you for reaching out to Apple Support Communities.
Cheers,
Pedro.

Is there a way to import only the Address Bookfrom OE into TB? When I started to import my full data, I clicked Cancel, TB crashed, & my Address Book vanished.

Hi, I am in the process of migrating from Outlook Express 6 to Thunderbird. Thunderbird made the migration very easy, a click of an "Outlook Express" radio box selection for import. But then I made it hard on myself by deciding I wanted to fix an OE .dbx folder-file (make it importable, previously not imported likely because it was marked "read only" and then re-import. I started to re-import OE into TB but then got nervous when I saw everything was importing, not a single dbx folder-file I wanted to fix. I clicked "Cancel" in TB, and then, when I later opened TB, noticed that my Address Book now is empty. It was definitely full before. Any ideas how to import strictly my contacts again? I am thinking of importing my entire OE data again if the answer to that post is that the re-import will not result in double OE line items. If I re-import all of OE, my Address Book should reappear, too, right?

Oops, I found the answer to my question. Great knowledge base! I had originally imported via the automatic popup dialog box that appeared when I installed TB, and didn't absorb at the time that there would be a way to do an import later, after TB install, too, and even for specific parts of OE (address book vs. mail messages, etc.).
I pasted the link to the "Migrate to Thunderbird" page that includes how to migrate just an Address Book from OE, but the following is all that pastes in: 9723729938
I have typed out the link here:
en.flossmanuals.net/thunderbird/migrating/

HT1414 I recently cancelled mobil me, then I lost all my contacts...no problem I retrieved them from my address book on my mac pro. NOW I can't update my apps when asked. My password is not accepted. The print says to use my mobileme account... Yikes

Please help me figure out why I can't update my apps or get new ones...Thanks. I recently cancelled my mobile me account and a lot of strange and frustrating changes have taken place

I thought I finally found the answer in post https://discussions.apple.com/message/10843915#10843915
I deviated from the instructions by manually deleting all my contacts while in Mobile Me before trying the forced update because it hadn't worked in the past to force transfer the addresses. I thought starting with a clean slate might be a step ahead. Now that clean slate seems permanent.
The gutsy move was to make Mobile Me download the empty address book into my MacPro. My address book went empty until I restored it through the archive I'd saved. It proved the computer and Mobile Me are communicating since it wiped out my address book on my desktop. I restored everything by importing the archive back into the address book. Thankfully that part is fine.
What is not working is for me to get ANY addresses to move back to Mobile Me despite repeated attempts at changing the reset action through the advanced selection of Mobile Me in System Preferences. I've unselected syncing and restarted the computer. I've signed out of MM and signed back in. I've closed the browser and opened it fresh again. I've closed and opened Address Book on the computer. None of those actions make a whit of difference. Mobile Me contacts remains empty when I tell it to replace MM with the contents of my AB on my MacPro.
I see under the gear there is an ability to import vCards. Is there any way to do a batch import? I have almost 700 addresses separated into more than a dozen groups. It will be a mighty tedious process to import them one by one.
No, iCloud is not an option. My computer is one version too old to upgrade to Lion.

New/Updated contacts on iPhone 4 not syncing to iMac Address Book

Greetings,
My problem:
When syncing my iPhone 4 with iTunes 10, iTunes will sync contacts FROM my iMac to the iPhone. It will not sync new or changed contacts from the iPhone TO my iMac (no two-way syncing).
Further background:
I recently had Apple replace my hard drive and restored from a Time Machine backup. Everything is working properly except this.
What I'm using:
* iPhone 4 w/ iOS 4.1 (latest)
* iMac 2.4 GHz Intel running OS X 10.5.8
* iTunes 10.1 (54)
Example:
If I create a new contact on my iMac, it syncs with the iPhone as expected.
On the iPhone, If I edit the contact originally created on the iMac and re-sync, the changes do NOT sync back to my iMac.
If I create a new contact on my iPhone, it does not sync with Address Book.
What I've tried so far that has not worked:
1.) Unchecked and re-checked "Sync Address Book Contacts" in iTunes (one-way syncing works fine)
2.) Used the "Replace information on this iPhone" for Contacts within iTunes (contacts from iMac overwrite iPhone as expected)
3.) I had a trial MobileMe subscription that I cancelled months ago.
Went into the iPhone > Settings > Mail, Contacts, Calendars > deleted the MobileMe account, keeping existing data on my iPhone.
4.) Unchecked "Sync Address Book Contacts"
* Went to /users/[username]/Library/Application Support/AddressBook, deleted AddressBook-v22.abcddb and /Images
* Went to iSync app > Preferences > Reset Sync History
* Verified new addressbook and /Images folder were created
* Re-checked "Sync Address Book Contacts"
* Performed another sync using iTunes
(One-way sync works fine)
5.) Deleted all Address Book entries
* Unchecked "Sync Address Book Contacts"
* Went to /users/[username]/Library/Application Support/AddressBook, deleted AddressBook-v22.abcddb and /Images
* Went to iSync app > Preferences > Reset Sync History
* Verified new addressbook and /Images folder were created
* Re-checked "Sync Address Book Contacts"
* Performed another sync using iTunes
Can anyone offer some suggestions? I have my address book backed up, but I'd really like to be able to perform a two-way sync from my iPhone to my iMac's Address Book.
Thanks,
Rob

No need for apologies! Yes, it was checked. Looks like I have solved the problem now and it was something very basic - in the preferences of Contacts on the iMac. Looks like it's all synced now. Thanks for replying!

Address Book (Sharing) Preferences hang

Hi,
I've been wrestling with this problem for a few months now and have been unable to resolve it.
Problem
When I am in Address Book.app and select "Preferences" I get a spinning beach-ball of death. Eventually the preferences will appear. If I then select 'Sharing' I will once again get a spinning beach-ball that will eventually go away but the sharing preferences don't (usually) appear. At that point I also get an error in my console.log;
2007-08-03 13:41:23.998 Address Book\[3063\] Read attempt failed (1,60)
I have also seen additional errors;
2007-08-03 13:18:00.431 Address Book\[2810\] Could not find image named 'QuestionMark'.
2007-08-03 13:19:34.256 Address Book\[2810\] Caught Read attempt failed (1,60)
Additional information
* I was running AddressX and have now removed it in case it was in some way related to this problem.
This error occurs on the other account I have on my MacBook pro too.
I am running an up-to-date 10.4.10
I have no items in the 'Sharing' preference pane on either of my accounts.
I did have 'Sync with Exchange' ticked on one of the accounts (on which I have never used the address book). I have now unticked that option and the problem remains.
Things I have tried
1- I have verified my disk. No problems reported.
2- I have run 'plutil ~/Library/Preferences/com.apple.AddressBook.plist' and it came back OK.
3- I removed each of the 3 .plist files in ~/Library/Preferences/ in turn, logged out and in again and recreated the problem each time.
4- I removed the (Adium) add-in scripts that were in ~/Library/Address Book Plug-Ins/ and the problem still occurs.
5- I removed the (Skype) plugins in /Library/Address Book Plug-ins/ and the problem still occurs.
I wonder if there are any kind souls out there who can suggest any further debugging steps I could take to resolve this?
Thanks in advance.
chown -R us ./base
Niall

Austin,
The fonts validated OK so I removed Address Book.app plus the preferences using AppDelete. This deleted all the relevant files including the .data file that actually holds the address book.
Whilst I was downloading the combo updater (even before I reinstalled the 10.4.8 version of AB) an iSync window popped up telling me that it was syncing and going to add 2 new addresses and delete 1189 (the number of addresses I have). I cancelled the sync. This was a surprise to me as I don't run iSync usually- I guess MacOS X maintains a separate address book somewhere.
Anyway- long story short- after the reinstall and update back to 10.4.10 AB is working fine. Thanks!
I still can't figure out what the Sync window was that popped up and how AB reinstalled with my full address book, but the world is a good place again. Thanks.

Reports from Address Book

Reports from my Address Book software will not print. It's very old software but I use it daily. The product is:
Address Book for Windows Version 6.0, Copyright 1992-1998 Parsons Technology. Under System Info for this software it has default for printer - Deskjet 1510 series 6.0, Local drive C: . The correct printer is in the print area for the report, the document (4 tries) appears on my HPDeskjet printer as a document in the que. I've tried, many times, to get the 4 print jobs cancelled, but they will not disappear from the print que. I have been able to print other items, documents, scans, with the 4 jobs still showing in the que: Status Deleting.
Help: I want the Address Book and the HP Deskjet 1512 to talk to each other. Then print what the Address Book sends to the Printer.
I see Student under my ID name - I am not a student, but a retired Sys Analysis, Designer, Programmer.

Hi,
Turn the printer off and reboot your PC, be sure to keep the printer powered off at this time.
Once the PC restarts open the control panel and then open Printers and Faxes.
Right click the deskjet printer and click on Cancel all documents, the printer icon should disappear within a few seconds.
Turn the printer on and allow it a minute, the printer should reappear.
Now open the software, ensure the printer is selected and try printing again.
Hope that helps,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Cannot print from Address Book! Print freezes and will not proceed.

I want to print an address list for Christmas cards. When I select the Group, select all and select Print I get the option box. I then select my printer and use the down arrow to open the dialog box that shows I am printing from Address Book and gives the different forms I can use (ie list, label, envelope) as well as the fields to include in the list. Once I have everything selected I click the Print radio button. All of the information under the Address Book options line disappears. Print remains highlighted and my printer Que never opens or appears. If I manually open the printer there is no print job showing. At this point the Address Book application is frozen. I cannot select cancel on the print dialog box (I can click it, but it does not highlight and it does not close the dialog box! In order to get out of this situation I have had to close Address Book. The quit option on the menu does work and Force Quit is unnecessary.
I actually spoke with AppleCare on this issue on Friday 05 Dec 2008. The tech I spoke with knew of no other such situations, but when I started checking on this discussion page I see a posting from REECO from clear back on 24 Sept 2008. His posting can be found at http://discussions.apple.com/message.jspa?messageID=8161605&tstart=0
The technician had me do several things. One was to pull my Caches folder out of my system Library folder. He also had me remove some Address Book preference items. The end result of these actions was a Mac Pro that would not boot! (The failure followed an Address Book crash with a "KERPROTECTIONFAILURE" and the message that some QualityMedia plugin might have created the problem!)(I could find no such plug in either on my system or via Google search!) The tech had asked me to boot to safe mode by booting while holding down the shift key untill the spinning gear appeared. The machine never progressed to a successful boot! I ended up having to use a 2nd hard drive and physically place it in internal slot 1 on my Mac Pro proceeding to reinstall Tiger! The bad news is that this did NOT solve my printing problem.
If I am attempting to print from a new install with just the Apple address card and the Owner's card in Address book the print proceeds fine. Once I import my data I am back to the same print failure.
Some diagnostic steps I have tried. I have tried USB local printers and bonjour printers. I have used Epson and Canon printers. I have tried to print to a PDF. I have tried printing from another computer (12 inch PowerBook) with identical results!
At this point I am going to call AppleCare Monday morning and see if anyone there has any more suggestions. Any suggestions this forum has will be received gratefully!

I was having the same crash or "just not print" problem as seen in other posts. I was able to fix it however, by making changes in some of the address cards I was going to print. By editing the "parent", "child", "spouse" fields which will get added to the name line of the label, I was able to get labels to print (or pdf preview) without difficulty.
I did not try and determine exactly what the problem was, but basically did a data cleanup. Since I didn't know that those fields would print, I had previously included information beyond just a name in the fields, like birthdates and such, eg. "Jimmy - 12/1/05". After either removing the fields entirely where I didn't really need them, or just cleaning them down to names only, they printed just fine. I'd considered trying to disable the feature entirely but the data cleanup was not hard for a dozen or so names.

In Address book print window opened too large for window. Unable to close

Using Address book, trying to print lables for a group, print window opened to large for window.... cannot cancel or close out.

In general, in any window presented which calls for user action, if a button is highlighted (usually in blue if the OS is in charge) then pressing Return or Enter will do the same as clicking that button.
Most of the time the highlighted button is the one which is most usable - the "Print" button in that dialog window, for example, or the "Save" button in a Save dialog window.
The keystroke Command-. (Command-periodkey) will usually invoke a "Cancel" button if such is present in a window.

IPod Touch (yet another) syncing problem contacts, address book

I have a new 2nd gen Touch 8g. I am trying to sync to my MacBook Pro. Would like to sync all my contacts and calendar info from my old Palm, but that is not my question today. I am unable to sync my Address Book and iCal information to Contacts and Calendar on the Touch. Specifics:
- OS X is 10.5.6
- iTunes is 8.1, recently updated
- iTouch software is 2.2.1, recently updated
- Address Book is 4.1.1
- iCal is 3.0.6
I can "sync" using iTunes. It backs up the Touch. It syncs the music. It doesn't sync the Address Book or Contacts properly.
History:
- At first, I set it to sync the Address Book and Contacts (not Calendar and iCal). It would go through the sync process until "Updating Contacts with..." It would hang there overnight. This happened when there were 200+ contacts in Address Book on the Mac but none on the Touch. I cancelled after overnight hours and found none on the Touch.
- Deleted all Address Book contacts. Now there were none on either Mac or Touch. Still would spin the "Updating Contacts with..." for hours.
- Set iTunes to sync both Address Book and iCal. Added 1 simple contact in Address Book. Added 1 event in iCal. Synced. The sync completed but nothing was transferred between the Mac and the Touch.
- Added 1 contact in Contacts on Touch and 1 event in Calendar on Touch. Synced. Each still had 1 contact, 1 event, but not the same ones.
- Set iTunes to replace the information on the iPod (one time). The sync completed, and erased the contact and calendar event on the Touch, and put the 1 iCal event onto the Touch (yea!) but not the contact from Address Book (boo!).
- Tried multiple more times. I can add a calendar event on the Touch, but it never appears on iCal on the Mac. I can add a contact on the Touch or in Address Book on the Mac, but the two never sync up to show on the other.
Other details:
- I don't use Google Contacts or Calendar
- I don't use MobileMe (or really know what it is yet)
- I did use iSync to try to sync all my Palm info (not successfully), but stopped trying and reset the sync history, just in case.
- I don't use USB hubs, and I do the sync with just the Touch attached via the cable it came with directly into the MacBook Pro.
- I've read hundreds of posts here and elsewhere. I've restarted programs multiple times. I've updated software. I've tried following the advice of all the posts I could, even if they weren't precisely what I was experiencing.
Does anyone have any brilliant ideas as to what I should try next? I bought this thing to replace my Palm as my PDA, but it won't be any good unless I can sync the darn thing. I've been working on this for almost 3 days straight and am going bug eyed reading all the info on the web. ANY help would be appreciated!
Thanks!

I managed to get the sync to work after much shutting down and restarting, of programs and the computer. I cleared the iSync history just in case. I closed programs, etc. Eventually, it just worked and has continued to do so ever since. It is not slow, but rather quick.
All is well.
Now, the conversion from Palm is another story.....

N9 PR1.1 update screwed up the phone, address book...

Oh yeah now my facebook and web apps work perfectly BUT this almost completely destroyed my address book and phone apps. Well who would like to add address to address book anyway. Come on! Give me a sw that has the basic functionality working. Maybe I fall back to the older one...
Solved!
Go to Solution.

Almost all the basic apps are now working very badly. Example camera app: I took a picture and it doesn't save the file to the device properly. The other is the address book as I said it let's me open a add new contact page, but when I try to save it the app crashes. The same with cancel saving. So I think I'm going to try to backup everything to my pc and then fall back to the older sw and then run factory settings and then the update and let's see what happens.
I guess there are two possible reasons why this happened. If u can figure put something else please let me know...
1) I don't know if it has to do with my problem but I run the update with the developer mode on.
2) The other option is that I got the device from the Qt developer days and I run the update from Finland. But this affects only if the sw is somehow area dependent

Address Book Sync Probs

I have spent the last 5 hours trying to sync my Address Book with my iPhone. I bought the phone because I though it would have easy syncing with my Mac, unlike by Blackberry, but it has so far been a waste of my time.
I have tried reinstalling the new iTunes and even restored my iPhone. I changed every setting I could find just to see if it would work. I have 155 contacts but even tried to just limit the sync with only 1 contact and it still did not work.
Please help, I am not in the mood to have to stay in another long line to try to return it!!

The info tab for the iPhone in iTunes is showing 3
contact folders that don't even exist anymore in my
AddressBook. It's as if it's got it's own cache and I
can't reset it.
=====
I had this as well. I rebooted the computer, ran the .MAC sync
and then it >showed up properly in iTunes. I don't really think
the .MAC part is needed but that is what I did.
I am having this identical situation. I reset my sync to .Mac, over-riding from the computer > .Mac. This operation succeeded, but iTunes 7.3 still shows address book groups and iCal calendars that have long since been deleted, and any attempt to sync Contacts causes a process called SyncServer to gobble up all available processor power, revving up the fan on my PowerBook G4 (1.67 GHz, OS 10.4.10) to full speed. This continues even if I cancel the sync on the phone and/or in iTunes; until I open Activity Viewer and force-quit SyncServer.
I am considering bringing my 'Book and 'Phone to the Genius Bar for advanced assistance, though I suspect a iTunes 7.3.1 will be required to fix this....
PowerBook G4 1.67 GHz Mac OS X (10.4.10) All software updates are current

Address Book Sync/Moobile.Me

I have a Mobile.Me account, and have been using iSyne to sync my address book for several of my Macs for quite a long time. Suddenly, this morning, iSyne said syncing will delete all my contacts in one of my computers. I foolishly click OK, and it deleted all my contacts on that computer. On another computer, it again notified me that it would delete all contacts, and I CANCELLED it. Now, what do I do? How do I tell Mobile.Me or iSync that I don't want to delete all my contacts? Help.

You haven't been using iSync to sync your Macs - iSync is only for syncing to non-Apple mobile phones - it does not sync Macs, nor to and from MobileMe.
You've been using *MobileMe Sync*, and the forum for that is here:
http://discussions.apple.com/forum.jspa?forumID=957

How do I get rid of SYNC ALERT - I think it has to do with Address Book - I keep unchecking and it keeps popping up!!

Well I was following some instructions on possibly syncing the Mac Address Book with Google and its created havoc. I dont know if the instructions might have been for a previous OS or what. I originally was looking for ways to sync the Address Book with Gmail for an Android Phone...but for now, I just exported the Address Book to Gmail and will deal with new contacts as they come.
But what these instructions told me to do was to go to Address Book/Preferences/Accounts and check Synchronize with Google....Now Im not sure if thats what I want or what exactly that will do. (Since I already had exported my Address Book contacts to Gmail, the Google contacts should be the same as the Mac ones...but I got an error of 25 changes so I didnt want it to synchronize and tried to cancel it.)
I keep unchecking the box where it says Synchronize with Google but somehow it keeps getting checked again automatically. Every now and then a SYNC CONTACTS pop up comes up - and I dont know what to do because it doesnt give me an option to CANCEL ...It just says sync now or sync later...Again it tells me it has found 25 differences...which I find impossible (and when I check 'see details' - it seems like theyre the exact same contacts)...After the popup comes up, I check the Address Book and that sync with Google magically gets checked again -even though I keep unchecking it.
I dont know what to do ! Everything I find in forums talks about deleting mobileme or isync but I dont have and never have used any of those things. The forums said to delete isync from your Applications folder, but I dont have it there.
Any ideas? I just want to stop the popups!

See http://kb.mozillazine.org/Location_Bar_search and http://kb.mozillazine.org/Keyword%2eURL (pref:''' keyword.URL''')
See also [[Searches are redirected to another site]]

What happens to personal folders and address book from old email when I change to new email

I got a new email address. I am going to quit using the old one, which was was with Comcast When I cancel Comcast service, how can I make sure that I do not lose my personal folders and address book. Also, if I can keep the personal folders, which contain emails with the old Comcast email address, will I be able to read them?
Thank you.

The address book is unaffected.
Comcast is as I recall a pop mail provider. If your using IMAP this is useless to you, so speak up.
If you right click the Comcast account in the folder pane and select settings. Under server setting for the account change the settings to not check for mail. Click the advanced settings and change the check this server to off as well. Doing this stops Thunderbird driving you mad with unable to connect messages for the defunct account.
Go to the outgoing server (SMTP) and delete the Comcast SMTP server. This will prevent you from accidentally replying to old mail and getting an error as the Comcast account is no longer.

Address Book canceling shutdown

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