Address Book Contacts not displayed

My 8100 recently went off for repair and was replaced. The new phone does not recognise the contacts in the address book when it receives an SMS- only the mobile number is shown with the message. It was doing the same with incoming phone calls until i changed the name display from last name to first name, though this is still not 100% either. Would appreciate any tips or ideas, network operator shop staff have no idea. Otherwise i'm back to the shop for further repair/replacement.
Many Thanks,
Dan

The problem might be the sim card, usually if you changed the blackberry and you still have problems then its the sim card. Try a new one it might help. Also, the phone might be the same, sometimes when you send back your phone they dont replace it they try solving the problems on the first one.
I Hope this info was helpful.
Rachelle
EDIT: Removed advertising URL
Message Edited by Andy on 06-26-2008 10:43 AM

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