Address Book Database Problem

I have a strange synchronization problem. I am using Missing Sync 6.0.2 and a Tungsten E2 on my Mac. If I modify an entry on my Palm, the entry is changed on my Mac. However, I can no longer search for the entry using the search field in address book. The updated entry is there if I scroll through the entire list of all entries. Spotlight can also find it, as can Launch Bar. I have read on these Apple support pages that there is an issue where the AddressBook-v22.abcddb file in user/Library/Application Supprt/Address Book apparently does not get properly updated with the new entry information. Some have suggested that tossing out this file and allowing Address Book to create a new one fixes this issue. However, it does not. Tossing this file (and getting a new one created) results in the OLD, unmodified entry replacing the recently altered one in address book. How is this possible? How can there be an old unaltered version after it was supposedly overwritten by a new entry in Missing Sync/Sync Services? I can do some Missing Sync tricks (delete the address book entries, reset Sync Services, synchronize) to get my Tungsten to overwrite the Mac and restore order. However, this is a reproducible problem and will recur the next time I modify an entry on my Palm. Any thoughts?

i've seen the same missing search problem with new entries, but i believe those show up after re-starting the address book.
another, similar issue, trying to get my treo 650 to sync with leopard. i've just started using missing sync but i've lost all the contacts on my palm.
the markspace support docs suggest resetting the address sync data by exporting the address book data, then import and replace the address book. here's the odd behavior: when i import the address book file, clicking to replace the current address book, all my addresses appear to be gone. i quit the address book. when i re-open the address book, the original entries are all there.
i'm not sure if this odd-ball behavior has anything to do with me not being able to get the contacts to sync correctly on the treo.
i was able to restore the treo contacts from a backup, but am still unable to get the treo contacts to update to the macbook (10.5.1)
will look forward to progress that anyone achieves.
-db

Similar Messages

Address Book database is locked?

Hello,
I'm having a constant problem when trying to sync (using MySync): the sync services engine says that mingling failed and looking at the log I see:
<pre>
2006-06-21 09:09:59.357 SyncServer[216] NSGenericException: error 5 executing 'pragma synchronous=normal': database is locked
2006-06-21 09:09:59.358 SyncServer[216] ISyncManager caught exception NSGenericException trying to open truth record store at /Users/schmitta/Library/Application Support/SyncServices/Local. Reason: error 5 executing 'pragma synchronous=normal': database is locked
2006-06-21 09:10:00.877 AddressBookSync[227] AddressBookSync (client id: com.apple.AddressBook) error: Exception running AddressBookSync: Session <ISyncConcreteSession: 0x35ea30> cancelled. SyncServer failed to merge the changes from some clients: NSGenericException error 5 executing 'pragma synchronous=normal': database is locked
</pre>
So it seems that my address book database is locked. I tried rebooting both machines, but it did not do anything.
Anybody knows how to unlock an address book database?
Thanks a lot.
PowerMac G5 2x2GHz Mac OS X (10.4.1)

Thank you for the suggestion, I'll try it. (The new user account thing might be difficult as I'll have to tell MySync to synchronize accounts with different names.)
The strange thing is that this started happening with two machines at the same time.

Palm Desktop software - Fails to open with msg "Error: Failed to open Address Book database"

In July 2009 I dropped my trusty Visor on a tile floor and it stopped working. So, in the meantime I have been using only the Palm Desktop software.
Just yesterday, when I attempted to launch the Palm Desktop software, it failed with the message “Error: Failed to open Address Book database”. I think this error was caused by a very ungraceful shut-down of my Win XP system yesterday.
I really do need to use the Palm Desktop software for my address list, calendar, and memo. The problem is that the error with the Address Book database seems to be preventing the Palm Desktop software from initializing.
I am using Palm Desktop 4.0.1 on Windows XP SP3. I do NOT have an export file of the Palm address book or other databases. However, I do have five levels of backup history on my external Maxgor backup drive.
Specifically, on my current c drive I have files in the directory:
C:\Program Files\Handspring\WR\address
            address.bak                  5/16/2009   (from last sync before I broke Visor)
            address.dat                   5/24/2011
            Personal.ABA   11/6/2008
            Unfiled.ABA    3/28/2008
On my most recent backup of my system, there are the following files:
                        address.bak                 5/16/2009   (from last sync before I broke Visor)
                        address.dat                  5/12/2011
                        Personal.ABA   11/6/2008
                        Unfiled.ABA      3/28/2008
I have not listed the four older backup versions.
I haven’t tried any corrective measures yet (I don’t want to make matters worse) and am hoping that someone can guide me along the right path.
Is it possible for me to just rename the “current” address.dat file to something like address.SAV and then copy the Address.dat file file with date of 5/12/2011 into the current directory. Will the software then just use the older version of the data, or must I do something else.
I am grateful for any assistance. Thank you very much.
Post relates to: Visor Deluxe
Post relates to: Visor Deluxe

Thanks for the speedy response. However, I read the article for which you provided the link, and I hve also read many other articles that I found via search, but I don't think these will help me. All of these articles seem to assume that (1) you have a handheld to which you can sync and thereby rebuild the database on the PC, or (2) you have a backup that you created via the Palm Desktop export function. Unfortunately, I have neither and so I don't think any of these solutions will work for me.
I did read with great interest an article that stated that recent versions of Palm Desktop have a built-in function that will repair a corrupted Datebook database. Will this also fix a corrupted Address Book database which is my problem?
So, I downloaded and attempted to install the latest version of Palm Desktop. I was careful to read the instructions that stated NOT to uninstall my current version of Palm Desktop, but to just install the latest version on top of my current Palm Desktop. However, when I attempted to do the installation, the installer software said it could not install on top of my current software and that I should first uninstall my current software.
I have some questions now:
(1) If I uninstall my current version of Palm Desktop, will this destroy my Address Book, Datebook, and Memo databases ( I don't care about the ToDo database)? If so, what can I do to preserve those databases?
(2) Is there really a function built in the recent versions of Palm Desktop that will fix a corrupted database? Is this an "automatic" function that will detect and fix a broken database or is this something I will have to invoke?
Thanks for your help.
Gdad

Error message : failed to open address book database

On clicking the desktop icon I recieve the message Error: failed to open address book database and my palm programme will not open on my computer. On my hand held Hot Sync Log I have: OK Mail, OK Date Book, Address Book Sync failed, OK To Do 3 messages, OK Memo 3 Messages, Note Pad Syncho failed, OK System.
I have uninstalled and installed Palm twice. Any suggestions would be welcomed!
Post relates to: Palm m515
Message Edited by lisbellaw on 06-26-2008 06:42 AM

Hi, and welcome to the Palm Community Forums.
This question comes up relatively frequently (using the Search function brings up many, many hits, such as this one which has a link to the Palm Knowledgebase article which should resolve the problem). It is typically the result of a damaged or corrupted record.
Good luck, let us know if it helps.
Post relates to: Centro (AT&T)
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Treo 90 fails to synchronize address book database and open

I have an old Treo 90 that I still like to use for addresses. Recently the software will not open on my computer and when I try to open it, I get an error message "Failed to open address book database" which is followed by "Drror: Invalid configuration. Terminating the Palm Desktop." I have uninstalled and reinstalled the software from the computer 2 or three times and still get the same errors. The handheld Treo seems to work fine. Any suggestions?
Post relates to: Treo 90

Hello,
This is mostly caused by the Addressbook database being corrupted even if you sync your Treo 90 to other PC you'll still have the same problem.
You need to import and export your addressbook
NOTE: these steps may cause the Addressbook to loose its category.
cut and paste to your desktop the addressbook folder from your username folder C:\program files\handspring\ your username folder\addressbook
reopen Palm desktop you'll see that the contacts are empty.
In your Palm Desktop click on file import
and in the import box look for the addressbook which you saved in the desktop.
in the file name type *.*
choose address.bak and click import
close Palm Desktop and reopen.
perform hotsync and set the contacts to desktop overwrites handheld.
hope this helps...

Help! Error: Failed to open Address Book Database on Palm Desktop

In advance, thank you, thank you, thank you to the person who saves me from this error! I have no idea what I've done to deserve this!?! So, thank you for helping!!!
Here's the problem:
When I double click on the Palm Desktop icon on my desktop, I get: Error: Failed to open Address Book Database on Palm Desktop
And then, I get: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
When I click on the details button, it says: PALM caused an invalid page fault in
module MFC42.DLL at 0177:5f404045.
Registers:
EAX=0082fad8 CS=0177 EIP=5f404045 EFLGS=00010202
EBX=00000000 SS=017f ESP=0082fa94 EBP=00855d0c
ECX=5f4d1c58 DS=017f ESI=0082fad8 FS=572f
EDX=00017b84 ES=017f EDI=00000008 GS=0000
Bytes at CS:EIP:
8b 07 3b c8 74 34 83 79 f4 00 7d 0f 83 c1 f4 3b
Stack dump:
00000000 008558c0 004b5d3d 00000008 01befe17 0082fad8 008559cc 008558c0 00855d0c 00000000 00000010 5f4d1c58 00000000 00000000 00000000 00000000
Again, thanks for your help in advance!
Post relates to: Palm Vx

I've seen a lot of people post a message that's basically like the problem I'm having. I'm sending this to everyone who had the same general type of question in hopes that my fix might cure your problem also.
My Palm Desktop (4.1.4) would open correctly the first time after installing, but after doing a hotsync it would crash every other time it was opened (using a Tungsten E). I'm running Windows XP Professional, and it would give an error saying "Windows XP has encountered an error and needs to close", or something like that.
I did the usual. Removed the program and reinstalled, which didn't work. I also went through the tedious process of uninstalling the software, then removing every registry entry by hand that referenced the Palm or Pocketmirror, which also didn't work.
I searched through the support files on palmone.com and found something that gave me an idea. It talked about removing a corrupted file to fix problems with the datebook. I hadn't been getting any errors pointing to a specific problem, but on a hunch I deleted the entire address folder out of the Palm directory. That did the trick!
A corrupted address book in the Palm Desktop software was keeping it from running. The problem was how to fix the corruption, which I eventually found on a menu option in the Palm Desktop software.
Below is the fix that worked for me. Caution! Only do this if you have all of the current info in your Palm, because it will erase what's on your Palm Desktop.
1. Go to your Palm folder on your pc (default install location is c:\palm) and open the folder for your user.
2. Delete the address, datebook, expense, memopad, note pad and todo folders.
3. Open the Palm Desktop program.
4. Do a hotsync.
5. Important! Don't click on anything else in the Palm Desktop after doing the hotsync. If you change to one of the areas that has corrupted data, it will immediately crash.
6. Right after doing the hotsync, click Tools on the top menu in the Palm Desktop, then Options. Click on the Tools tab and then click Check Now to fix the corrupted data.
7. Click OK.
That should hopefully get you running again. Let me know if that worked for you.

Error to open address book database

Hi. I've been using the Palm Pilot i705 without the email feature for several years and on a succession of computers. Never had a problem. Today I can't access it on my pc. I get "error to open address book database."
Is the fix to reinstall the software from the cd? If so how do I save my existing databases or would the subsequent hot sync after reinstall pull in the database? My last hot sync was successful and is my most current.
Any help is greatly appreciated. Thanks. Pat.

cmoulin,
Ok, No problem.
Glad to hear you recovered your data.
FYI,
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.

HELP! Address Book database all lost, says "corrupted", won't open.

HELP!
Recently installed Tiger 10.4.3 combo update. Or --- did that FBI virus get me? The same day as update I noticed a bunch of spam in my dotmac email (it's forwarded to Yahoo account). One spam was that FBI scam. As soon as I uploaded the spam attachment to forward to the real FBI site complaint address, my entire address book was wiped out. All files. Now it won't open, even for me to attempt to merge or Sync or to import my backup AB files. Error message comes up after about 2 seconds and it says "COULDN'T OPEN THE ADDRESS BOOK DATABASE. The database is corrupted" with a 'quit' button.
Can I uninstall AB somehow? If so, how? Can I reinstall a fresh version, too?
HELP!

please to help

Can you mode Address Book database to a shared location?

I'd like to move my address book DB to a shared location. Dropbox in particular, but it would be the same thing using an iDrive.
The idea being that my Mac & my laptop would both use one shared db so they are always in sync. A change made on one would be the same on the other.
Anyone know if this is possible?
I know you can sync contacts with MobileMe but Dropbox is free and I have no need/want for wasting $99/yr on MobileMe just to sync my contacts. This is more of a "wouldn't it be nice" than a necessity/
Thanks

you can try it but I would advise against it. the results might be unpredictable.
here is what you can try. quit address book on both computers. on the computer with the full address book database move the address book folder /users/username/library/application support/address book to the dropbox folder. leave a symbolic link to the new location in the old place. that's done with the following terminal command assuming you are using the default location for your dropbox.
ln -s ~/Dropbox/AddressBook ~/Library/Application Support
wait for Dropbox to finish syncing so both computers have the new folder in place. that's very important. then on the second computer delete the address book folder /users/username/library/application support/address book and run the above command too. now the AB folder sits in the dropbox and you have sym links pointing to it on both computers. however, I suspect you might have issues if you try to run address book simultaneously on both computers. if you feel brave you can try it out. but back up the address book folder first.

Address Book database replaced with 2003 database???

Wow!! My Address Book database has reverted to 2003.
I've been using Address Book as a major database for my clients since switching back to Mail and Address Book, after Tiger came out.
This week, now that Entourage is Spotlight enabled, I've started to switch back, but I was continuing to use both. If I remember right, I dragged all the V-Cards from Address Book to the Entourage Address Book. I had enabled .Mac syncing of Address Book. I've been using both the Entourage Address Book and Apple's Address Book in the few days since doing that.
Suddenly, this morning I wake up and go to add a new client into Address Book and it has only me and Apple in it and for me it has an old address!
In the ~ Library
Addressbook.data is dated 10/6/05.
AddressBook.data.backup is dated 5/3/03.
AddressBook.data.beforesave is dated 5/2/05
AddressBook.data.previous is dated 10/4/05
In my iDisk, which I've been backing to regularly, the incremental backups are dated from 9/20/05 to 9/25/05.
When I went to my .Mac backup/Address Book it said, ".Mac contacts have been reset with Sync" but, in fact all 532 of my contacts are there.
What's going on??? And for that matter, how do I safely get them all back to my computer? I just disabled syncing. I've got most addresses both in Entourage and on my External HD backup, but there are recent ones of this week or two.
Chris Harnish
MacSupport, IT for Macintosh users
415.927.2289
[email protected]
http://www.MacSupportX.com
MacBook Pro, Mac OS X (10.4.5)

Go to System Preferences and open .Mac preferences.
Click "Advanced" tab then "Reset Sync Data" and choose "Contacts" in the menu, and the right-to-left arrow to erase your local data with .Mac data.
Why reward points ?

Address Book Database corruption & No iSync 3.0 Launch on 10.5.1

1- After I upgraded to Leopard and subsequently to 10.5.1, I noticed that my address book application went blank (no data). I've tried to import my contact .txt files, or import vCards, but, I keep getting the message that my Address Book database is corrupted.
2- I have also tried to use iSync to sync my address book, or my mobile phone, but, I keep getting a launch failure on iSync 3.0
Any suggestions or helpful tips appreciated.

For the benefit of other users, it would still be great if you guys would tell us how you resolved the situation....
Meanwhile, I found a solution on another Apple-related forum.... A user there had the same symptoms, and after a bunch of trial-and-error with an extremely knowledgeable guy who was walking the user through various steps, this was the result:
+"trash[ing] the ~/Library/Application Support/SyncServices/Local/ folder did it... Usually touching that folder brings good karma...glad that it's fixed now."+
It seemed like a radical move, because on my MacBook Pro that folder contained over 500 megs of data (although it may have been abnormally bloated)! But I had everything backed up, so here's what I did:
1. I moved the folder, referenced above, to my desktop. (Note that "~" indicates your home folder.)
2. Restarted my macine.
3. Opened the .Mac preference pane, then clicked "Sync"
(Note: Previously, clicking "Sync" had been causing the Prefs window to behave as though It had "crashed," and the fan on the Mac turned on, as it does when the processor runs hot. So just being able to successfully click "Sync" was a really big deal in this case.)
4. Clicked the "Advanced" button, selected the MacBook Pro, then clicked "Reset Sync Data" and made sure that I was replacing data on .Mac with the data from the computer (which I knew was good data). In other words, I made sure that the animated arrow was moving away from the computer and toward .Mac, indicating the direction of the data transfer.
(The folder I deleted in step 1 contained a lot of sync data. So without step #4, I was concerned that .Mac -- with its data having been deleted -- might have interpreted that as a signal to delete the data on the Mac. So I performed step #4 to make sure that didn't happen.)
5. Then I clicked "Sync now."
This was the first time I'd gotten sync to work for at least 36 hours. Also, after the sync was completed, the new "Local" folder, which replaced the one I deleted, only had 62 megs of data. That's why I suspect that the deleted folder was abnormally bloated.
So far so good.... I hope this description has been helpful.

Address book database gone HELP! How to recover it from .Mac

Dear all,
today after I sent an invitation using iCal the whole address book database was gone. That's a desaster! It really annoyed me!
So fortunately I still have my address book on my .mac account.
How do I make iSync just copy all the contacts from .mac to my mac? I do not want it to sync it and delete all the contacts online...
Thanks alot
Thomas

Go to System Preferences and open .Mac preferences.
Click "Advanced" tab then "Reset Sync Data" and choose "Contacts" in the menu, and the right-to-left arrow to erase your local data with .Mac data.
Why reward points ?

Previous Recipient Address Book integration problem

does anyone know how to add a "Previous Recipient" beyond simply seleccting the contact and checking the box to add?
for instance, how and when does this sync take place? i have closed out of each of these softwares after adding a contact and i am not seeing the sync take place.
also if i have a contact in Mail's Previous Recipients (which has an email address) and I have the same contact in my Address Book (which has a phone number) is there a good way to get these two to MERGE instead of creating two contacts?
TIA

> You will see the Previous Recipients list and AB list in Mail will change to First-Last name view.
You are referring here to getting the SORT ORDER to change? I mean, you are indicating that if I change preferences for sort order - well - it did not appear to change anything in an /existing/ linked contact from Mail but you are saying that i need to close and restart AB to get the new sort to take effect before relinking more contacts from Mail...?
Not sort order, view order of First Name before Last. In order for the Previous Recipients list to change in Mail, you need to quit Mail (not AB) and reopen it. It will then change the list view to First-Last name view. Sort order remains sorted by Last name. If you want the sort order by first name, you can do that too.
> In a message window, most email addresses show first name & then last name. If you are viewing last name first, then it gets put backward in AB and won't match an existing contact. I have tried it an got the name added to show the correct order in AB.
OK, but i am doing something wrong here then because all my combinations cause imported Mail contacts to show up as Last Name - First Name when i have sorted by First Name - Last Name and vice versa if I changed settings in AB preferences...
Change the view order to First-Last name in AB (not sort order). If you are importing contacts from a different source, then I guess that would depend on how it's information is saved. If you are importing from mail messages ((note that I'm referring to how incoming messages are recieved), then the view order (First-Last) is what usually gets sent from people when a name is tagged to it. When adding an address from a mail message, Mail recognizes the name in the header field as First-Last and that's how they get saved to AB. If your view in AB is Last-First displayed, then it gets put in backwards.
As I said, set the viewing order in AB to First Name before last name. Quit Mail and reopen Mail. Your previous recipient list in Mail should change to show First-Last name. Sort order will depend on setting in AB.
> Names must be the same for it to recognize as a duplicate.
OK, presumably this also includes capitalizations? Anyway, i am doing something wrong because i don't get the first and last order sorted correctly under anything i am doing.
I'm not sure about capatilization, but "Tom Test" does not equal "Thomas Test", or "Tom Test" does not equal "Test Tom".
> If the name already exists in AB, the drop down list in a messages address window will change to "add to contact" (where it will just add that address to the contact).
OK, so you are referring here to an option to add a contact (i guess we are only adding the email in this case if the contact is already in AB...?) when doing an entry in a Mail Message - which is different from ADDING CONTACT from the Previous Recipients list?
Yes. If the contact exists and let's say you recieve a message from them using a different email address, you will have the option in the dropdown to add the address to the existing contact instead of creating a new one.
The previous recipients list is a database file and I don't believe you can directly import from it. It isn't stored as VCards like the AB data is.
Only thing I can suggest is to play with it and see if you can get it to work for you. Getting it to import the name order to match correctly in AB would be a big step to resolving duplicates. Even if the names don't match exactly and they don't get merged, it would be much easier to spot in a list where the names are close together. If the Last name and First get reversed on the import, then the names will not show close in the list and will be hard to spot.
I think this is a problem trying to get addresses from different sources no matter which application you use.
I wish Mail has a setting to display names differently than AB. I like AB sorted and viewed by Last Name. But I would like my messages displayed in Mail headers as first name when sending or recieving. You don't have any control on addresses that aren't in the AB on how the name tags come in. But as I said, addresses not in AB will generally be displayed First-Last name (providing they have names tagged to it).
I haven't played with this much and things sometimes change with OS upgrades. I usually add a contact manually. If I add from a message, I usually imediately go to AB and fix the names then to make sure it's correct.
Play with it and I just hope it works out for you. Never said it would be easy or flawless.

How can I delete the entire address Book database?

I have problems with Address Book, the database is "busted" and it will not open anymore, it just freeze. How can I delete it?

Remove this from /Users/username/Library/Application Support/AddressBook/

Address book sync problem

I had uploaded my IMAC address book to my new itouch. But because of some problems in the address book (lots of quotes around # and email), I had to fix that (using Excel's trim and clean functions. On the IMAC, I deleted all the contacts in the address book and then uploaded the contacts from the cleaned and trimmed address book fields. It loaded fine.
But when I tried a sync, it actually goes to what appears another account (my wife's) and loads that. I can't seem to get to to sync to my new address book. How do I force a sync?
John

On October 18, 2007—with less than 24 hours notice for most users—Apple announced that .Mac synchronization services would change substantially to accommodate Panther users. Here is the text of that notice, which many users apparently did not receive:
"Dear .Mac member:
Due to improvements being made to .Mac Sync on October 19, 2007, please note the following changes.
Mac OS X version 10.4 Tiger users:
To ensure uninterrupted service, you must be using Mac OS X version 10.4.10. To check which version you’re running, select About This Mac in the Apple menu. If you are not running version 10.4.10, click the Software Update button and install the update to 10.4.10.
Mac OS X version 10.3 Panther users:
To accommodate new enhancements, .Mac Sync will no longer support syncing of calendars between a Panther-based Mac and a Mac running Tiger or Leopard. Syncing calendars between Mac computers running Panther is unaffected.
These changes will help enable .Mac Sync to do more than ever. Thank you for your patience, and thank you for being a .Mac member.
That was ten days ago, and .Mac synchronization services are still undergoing 'maintenance.' There is not announced date by which stable, familiar service will be restored.
You can check the main page of .Mac to determine when the amber LED labeled Sync returns to green, or survey the this forum for information about service restoration. You'll see a previously updated status note at the top of the forum change when service is restored.

Address Book Database Problem

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