Address Book - Department Field Behavior

I have an Exchange account hosted by Rackspace. I can add a contact within Outlook or Outlook web access, and I generally include the department field.
However, when I check the contact within address book, the department field does not display. I can click edit - department is in the template - but still no data display.
Funny thing is, I can enter the department field within address book, and it does display in Outlook/OWA.
It seems to be a data retrieval/display issue, as the field obviously maps the same.
Any ideas?

I don't have any ideas, Jack, but I do have the same problem. It's something that just popped up—one of those things that seemed to work one day and not the next. The data is there, it's just not populating the field in Address Book. Strange... and annoying.

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    I don't have any ideas, Jack, but I do have the same problem. It's something that just popped up—one of those things that seemed to work one day and not the next. The data is there, it's just not populating the field in Address Book. Strange... and annoying.

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    Message was edited by: tbox123

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  • Repeating Characters in Address Book Search Field

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