Address Book does not save

I am having problems with Address Book in OX Lion.
Background:
I am in the process of moving my contacts from outlook to address book. I have copied the vcards to my mac and are adding the ones I want one at a time.
I have had several instances where the address book locks up and is non responsive and I had to do a force quit on the application.
Secondly, when I add an address, new ones do not show up in email. I added an address and then tried to address an email to that person and it did not appear. Thirdly, I edited an existing contact to add phone numbers. I then closed the application (command Q) and then re-opend it and neither the new contact or the phone numbers added to the existing contact apperared.
So my questions are:
1) When does the content of address book get saved? In my Address Book, the save menu pick is greyed out and command s does not work.
2) When should I expect new content to appear to other applications like Mail?
The lack of clear and consistant operation is giving me a real headake. I have done hours of work on contacts to then discover most of my work did not stick.
Any education on how it works, or should work is appreciated.
Direct answers to my question is also appreciated.
- Dave

I visited the local Apple store in order to get support from a local expert. They showed me how to export from Outlook as a CSV file and then import into the address book. This is not as good as using vcards because you have to be very carefull with the mapping of fields. I made a mistake with this and had to go in and manually edit each imported contact. The vcards are formatted correctly from the start.
I am still looking for a resoultion to my original issue, or a simple fool-proof method of moving contacts from Outlook to Address Book.

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