Address Book - entries disappear

Entries from my address book disappear. I can be a complete page with all information or it can be just an email on a page. Any ideas what is causing that?

Over the last few months I've had entries disappear - just one or two here and there. For a long time, I thought I was imagining things. But today I went to make some calls to my family and I did a search for the family last name. Only two cards came up... about 16 cards were missing. There's no way I deleted these. Fortunately, Time Machine saved me, but I didn't find the cards until about a week back, so they've been gone for a while (guess I don't call the family often enough).
My only guess is that there's some sequence I'm performing that ends up deleting a card (you know, something like editing a card, then switching to mail, then switching back to ABook and doing a search or something like that). But since I don't know when I've done it, I can't seem to track it down. I'm worried about vanishing data ... And unless I actually notice that it's vanished, I can't recover it, even with Time Machine.
I haven't had all my cards disappear - this is just an isolated few. Anyone else have this problem? Any thoughts?

Similar Messages

Address book entries disappear after MobileMe synchronization

Morning.
I've installed a clean MacOS X 10.6.8 installation from the scratch. I've found in the Address Book my own visit card and Apple's visit card. Then I've set to sync with my MobileMe account. After that I've set that MobileMe synchronization should replace all items on my local Address Book with the item stored in my MobileMe address book.
The result is: The items previously shown in Address Book disappear. The Address Book is completely empty. But in ~/Library/Application Support/Addressbook all the contacts are stored in the database and all the images as well. This is what ls -al has found:
drwx------   4 rafv staff      306 2 Feb 21:05 .
drwx------+ 24 rafv staff      850 2 Feb 10:17 ..
-rw-------@ 1 rafv staff    12292 2 Feb 21:08 .DS_Store
-rw-------   1 rafv staff       10 2 Feb 21:05 .database.lockN
-rw-r--r--   1 rafv staff 2439168 2 Feb 10:23 AddressBook-v22.abcddb
-rw-r--r--   1 rafv staff      328 8 Jan 15:15 Configuration.plist
drwx------   2 rafv staff      918 2 Feb 10:13 Images
-rw-r--r--   1 rafv staff    24576 2 Feb 10:23 MailRecents-v4.abcdmr
drwx------   2 rafv staff    56032 2 Feb 21:05 Metadata
Any idea how to fix this problem?
Thanks in advance and kind regards, Friedrich

Over the last few months I've had entries disappear - just one or two here and there. For a long time, I thought I was imagining things. But today I went to make some calls to my family and I did a search for the family last name. Only two cards came up... about 16 cards were missing. There's no way I deleted these. Fortunately, Time Machine saved me, but I didn't find the cards until about a week back, so they've been gone for a while (guess I don't call the family often enough).
My only guess is that there's some sequence I'm performing that ends up deleting a card (you know, something like editing a card, then switching to mail, then switching back to ABook and doing a search or something like that). But since I don't know when I've done it, I can't seem to track it down. I'm worried about vanishing data ... And unless I actually notice that it's vanished, I can't recover it, even with Time Machine.
I haven't had all my cards disappear - this is just an isolated few. Anyone else have this problem? Any thoughts?

Snow Leopard Mac OS X 10.6 Address book entries disappeared in upgradin toox x 10.6. Can I restore, retrieve the old entries?

I upgraded to snow leopard, mac os x 10.6. All entries in my Address Book disappeared. How do I retrieve or restore them?

Go to the Apple Store and have them install Snow Leopard if that's what you had on the old drive. If you did not have Snow Leopard then you need to purchase a copy:
If you need to purchase Snow Leopard you can still purchase a copy from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.] Ask for a Sales Representative.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay

Address Book entries disappear & apps not starting at login when set.

On Friday, I created an address group for a class I'm teaching. After I finished creating the group, I left Address Book. Later, I was sending out email messages and email had lost its ability to complete the email addresses of people I correspond with, regularly. When it did this for several people, I went into Address Book and discovered that only the information for the new address group I created was in my Address Book. Furthermore, iChat, Calendar, and Mail are not starting when I login, as they are set to do. I rebooted my machine and they still didn't start. I disbled and re-enabled "start at login". That also didn't work. I disabled it, rebooted, logged in and re-enabled it, then rebooted again and that also didn't fix my problem. That these three programs are affected because all three of them read the Address Book data.
Has anyone else experience this problem and how did your fix it.
IUCeeJay
G5 Mac OS X (10.4.9)
G5 Mac OS X (10.4.9)

Nothing???

Address book entries lost

I noticed on a parallel topic that no one had answered.
I just started a new Macbook. I transfered address book via fire wire.
It tranfered fine. I used it.
I shut down my computer and then re opened it.
All address book entries disappeared.
Also, the book marks which I had transferred disappeared.
Any one know what is happening?
Mac book Mac OS X (10.4.8)

From the first computer I made a back up of my address book. My zip drive would not recognize this.
I transfered it to my new computer on a flash drive.
Then I told the new computer to use the back up copy of the address book. It worked.

PLEASE HELP!!!! My Address Book Entries Keep Disappearing

I work on contract for multiple companies and have 6 different email accounts. Until today, I only had 1 profile in my address book that was marked with my main email address. Today I went to add my name and the corresponding email into Address book, and then my email and ical froze and I had to Force Quit. All Address book entries were gone. I reloaded my address book, went back to ical to view the invitation and AGAIN!!! all address book entries were gone. It appears that I can't set up "my info" with different email addresses. I would be ever so grateful if someone might have a solution.
Many Thanks for any ideas....
ibook G4 Mac OS X (10.4.8)

I recommend that you book a Genius session at an Apple Store. It sounds like your iMac or iPhone has a corrupted Contacts function and it will keep generating blank contacts.
If you can open Contacts on the iMac then create a new group (file menu), drag your genuine contacts to that group then File/Export the group with Export vCard. You can use this to recover the contacts later.
BTW - best not to post your iMac serial number and UUID online.

Lost all Address Book entries

All of a sudden I've lost all my Address Book entries. There's nothing there. I use iBackup onto .Mac, but for some reason I can't get it to restore. It keeps saying that backup fails.
Please help. Big problem.

You had no backup before upgrading to Snow Leopard, and you didn't make a backup of your Address Book?
Upgrading OS X is not something that would cause that data to disappear, so that would seem to suggest that something else is at work, such as human error. Regardless, if you're running 10.6.3 as your profile states, you should run Software Update and get 10.6.8, as it fixes a number of issues.
You can try to recover your Address Book contacts like this:
1. Quit Address Book if it's running.
2. Go to Home/Library/Application Support/AddressBook
3. Move the AddressBook.data file to your Desktop or to the Trash. Then, in that same folder, make a duplicate of the AddressBook.data.previous file and rename one copy simply to AddressBook.data and launch the Address Book application. If you're lucky, your data is there. If not, well that highlights the reason for making backups.

Time Machine will not restore Address Book entry

I noticed that one Address Book entry has become 'corrupted' possibly when synched with my mobile phone. The name had become truncated and I had lost my notes and address details, retaining just the telephone numbers. When I access Time Machine I can see the original file. When I click restore it 'drags' this file to the current desktop, and the file appears for half a second within the address book and then disappears. When I do restore all it asks me whether I want to import all records and allows me to deal with duplicates, but still nothing is restored. What is going on?

I think you may be missing step:
Open a window for the item you want to restore.
For example, if you accidentally deleted a file from your Documents folder, open the Documents folder. If you want to recover an email message, open your inbox in Mail.
If you’re missing an item from the desktop, you don’t need to open a window.
Click the Time Machine icon in the Dock.
If Time Machine isn’t in the Dock, look for it in the Applications folder.
Use the arrows or the timeline along the right side of your screen to browse through all the backups Time Machine has created.
If you need more information about an item, double-click to preview it.
The windows behave just like Finder windows, so you can open folders, click items in the sidebar, and use the search field in the upper-right corner of the window.
When you find the item you want to restore, select it and then click Restore.
You can restore individual items, multiple items, folders, or your entire hard disk.
If an item you restore has the same name as another item on your computer, you’re asked if you want to keep the current item, the restored item, or both.

How do i remove my photo from my Address Book entry?

two questions: first, how do i remove my photo from my entry in Address Book? i should be able to click "Edit", select my photo and hit the Delete key and be done, but no - hitting the Delete key does nothing except make the photo blink.
second, i just posted a comment on a web page that i've never been to before, on a site that i've never been to before, and my photo appeared on the web page next to my comment. very creepy. anybody know why this is and how i make it stop? does it have something to do with my Address Book entry?
update: i've consulted Address Book's help and it tells me to select the card then go Card -> Clear custom image, but when i do, that menu item is grayed out.
further update: i've worked around the problem by taking a screen shot of a blank white area of a webpage and making that my photo...but i shouldn't have to do that and would still like to know how one actually deletes one's photo from Address Book. Address Book's help indicates that i'll find such photos in Library/Images/People, but there's no such directory in any of my Library folders. Address Book's help is not being very helpful today.
tia...

there is actually no way to completely delete an image for you address book entry. you can only change it to something else as you did.
as for the image on that website, most likely it pulled your photo from your webpage on some site like My Space, Facebook etc. do you have a page like that? some sites will tap directly into your webpage and pull your pic from it.

How can I delete ALL of my Address Book entries and start fresh?

Yes. I know that sounds extreme, but……
I use Outlook on a PC at my office, and I have an sbcglobal/Yahoo mail account. I look upon my office Outlook as my ultimate contacts list (over 1,100 entries) and my calendar.
I use the sbc supplied free Intellisync software to sync all of my calendar and contacts from my office PC into sbc/Yahoo. That way I actually get e-mail reminders of appointments, etc. in addition to my Outlook notifications. It is actually pretty nifty.
I have also successfully signed-on to my Yahoo account at home on my MAC and exported all of my contacts from Yahoo (which had been populated by the PC Outlook listings via Intellisync) onto my desktop and then imported them into Address Book. But I did that some time ago and now my Outlook listings have been updated rather substantially. I would like to able to do a complete re-install of the new and improved contacts from the Yahoo repository.
Again - I certainly do not want to delete the Address Book app itself – I just want to start with a clean slate so there are no conflicts or duplicate entries (which in fact is seemingly a bug in the Yahoo/Intellisync. Is there a way to completely wipe clean all of my Address Book entries?
Thanks
Theo
G4 (FW800) Mirrored doors Mac OS X (10.4.8) Dual 1.42GHz; 1.5GB DDR SDRAM; 20" HD Cinema Display; iSight;

Hello Allan -
Your help on a previous post was great re: my wanting to know how to delete the Address Book contents so I can re-import an updated list form my office Outlook, via my yahho/sbcglobal import.
Well - here is an interesting quandary:
I have successfully exported my yahoo address book/contacts as a .vcf file Yet - once I have expunged the prior Address Book data and want to now import the NEW Yahoo data to rebuild the database it only takes (enters) the phone numbers and does NOT import ANY of the address information. I am positive I did this once since our original exchange and everything transferred just fine, but now….?!
What I cannot determine is where the fault may be: does the export NOT include the addresses (in which case I am doing something fundamentally stupid wit the export) or the vcf cards are complete, but Address Book is not “seeing” anything other than the phone #s and e-mail addresses.
Any thoughts?
Dazed and confused
Theo

My original computer hard drive crashed. I have a new laptop, but I lost all my address book entries. Is there a way I can transfer my contacts on my ipad to my non-apple laptop? Tom B

My original computer hard drive crashed. I have a new laptop, but I lost all my address book entries. Is there a way I can transfer my contacts on my ipad to my non-apple laptop? Tom B

If you have a Mac, it's pretty easy. But you don't (should I make a pitch for you to get a MacBook Pro in the future)?
This should help you out to sync it back to several non-Apple software:
http://support.apple.com/kb/HT1296

Reply works, but address book entry doesn't

I have an odd problem that's making me a litttle batty. I have an friend I e-mail regularly and--since recently switching to Mail from Eudora--I've been finding that some of my messages are not getting through.
I'm not 100% certain, but it seems that when I send a new message that's addressed from the Address Book entry, the message is never received. But when I REPLY to a message from this same recipient--same address--the message goes through just fine.
I've reviewed the address again and again and it's entered correctly.
When I look at the Long Header, one difference I note between the received and no-received maessages is under Content-Type.
A successful message has:
Content-Type: multipart/alternative; boundary=Apple-Mail-8-603300258
And a failed message:
Content-Type: text/plain; charset=US-ASCII; format=flowed
Another difference is that the failed messages--the ones that originated with me have something called:
Content-Transfer-Encoding: 7bit
While the messages I reply to don't have that line at all.
The recipient--by the way--is at work at a large organization. So I wonder if their mail servers are blocking messages with certain kinds of encoding?
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
OK, OK...this just in. While I was composing this message, I was also franticly corresponding with the adressee in question, trying to troubleshoot this. I may have solved my own problem, but I'm going to post this anyway... In hopes of solving someone else's problem, and possibly getting some responses that will enlighten me further (cuz I just don't get this).
On a wild guess/hunch, I went into PREFERENCES/COMPOSING and changed the Message Format: from Rich Text to Plain Text. The next test message got through! One difference (if it matters??) I found in the Long Header was the
Content-Type changed from:
text/plain; charset=US-ASCII; format=flowed
to
text/plain; charset=US-ASCII; delsp=yes; format=flowed
So anyway...I'm completely flummoxed. Any ideas, clues, answers out there? I'm not going to trust yet that this problem is completely solved. So I'll leave this as an open question for now.
verbosely yours,
Roger
Mac G5 Mac OS X (10.4.5)

Hmmm... there's nothing fancy about the signature (no bolds, itals or other styles or colors). But does that mean that it IS plain text? My setting when I made the signature(s) was Rich Text, I'm sure. So would that apply, even though it's plain for all intents and purposes? And if it's not. How is it changed to Plain Text?
As far as the SMTP settings. I tried one change last night. I changed the Server settings from "smtp.ispname.net:username" to "smtp.ispname.net:[email protected]". When I tested a message to the address/server I've had the most problems with, the message arrived successfully. But I don't think that proves anything as yet. The nature of the problem has been mysteriously intermitent anyway. (that message had my regular signature as well).
AS I'd mentioned, I've been moving stuff out of my Sent Mail folders to keep things organized and for reference (Is doing that OK? is Sent Mail suppposed to be left wher it is for some reason?). But on informal investigation, I would say that all of the messages I've sent--original or reply--HAVE shown up in the Sent Mail folder.
The discussion thread I'd been involved in with you before is:
http://discussions.apple.com/thread.jspa?threadID=347863
However, I haven't added any posts since way back then.
Thanks you for any insights you can give me with this. If you're not on Apple's payroll, you should be.
Roger

Multiple Address Book Entries

Hi
When I add a new contact into my address book on my MacBook Pro iCloud adds 20 - 30 copies of it onto the Contacts app on my iPhone!
Can anyone help me diagnose the problem please?
Thanks
David

Marc Charbonneau wrote:
> Our CIO wants a few address book entries that if chosen, will all
> send to the same account.
>
> Seems easy enough but I haven't found a way, without creating a new
> account that has some Forward or Delegate rule.
>
> Is there a nicer way to do it without having another real GW account
> created and using Rules?
>
> I was kind of hoping to just create an External User that simply
> points to the one account but it complains that that e-mail address
> already exists.
Why not using nick names ? The only downside is gw7 and earlier
nicknames don't show up in the address book. GW8 does show the
nicknames in the address book.
Cheers,
Edward

Multiple Address Book Entries that all send to the same GW account ?

Our CIO wants a few address book entries that if chosen, will all send to
the same account.
Seems easy enough but I haven't found a way, without creating a new account
that has some Forward or Delegate rule.
Is there a nicer way to do it without having another real GW account created
and using Rules?
I was kind of hoping to just create an External User that simply points to
the one account but it complains that that e-mail address already exists.
Thanks
Marc

Marc Charbonneau wrote:
> Our CIO wants a few address book entries that if chosen, will all
> send to the same account.
>
> Seems easy enough but I haven't found a way, without creating a new
> account that has some Forward or Delegate rule.
>
> Is there a nicer way to do it without having another real GW account
> created and using Rules?
>
> I was kind of hoping to just create an External User that simply
> points to the one account but it complains that that e-mail address
> already exists.
Why not using nick names ? The only downside is gw7 and earlier
nicknames don't show up in the address book. GW8 does show the
nicknames in the address book.
Cheers,
Edward

CUCM 8.6 Personal Address Book entry limitation?

Hi Experts,
Can one of you tell me what is the limitation of Personal Address Book entries?
Done a quick search
https://supportforums.cisco.com/thread/2153123
according to this on 8.5 is 1000.
- Is this still the case on 8.6,
- is it per phone or this is the system limitation (per ?server?) ? if having two CUCMs, will this be 2x 1000 (if 1000 is still the case for 8.6)?
Thanks in advance!
Kind regards,
Tibor

Nelson:
The URL that is working for us is:
http://10.2.5.234:8080/ccmpd/pdCheckLogin.do?name=#DEVICENAME#&service=pab
then use your own IP address for the Call Manager node.
Our Call Manager configuration is shown below.
To access the feature, we hit the Services Button, are prompted with a Personal Address Book option, select it, then are promoted for a UserID/PIN (shown further below), at which point I enter my LDAP ID and a PIN. The PIN is created in Call Manager under User Management ==> End User ==> PIN.
Good luck with your process.
Dan

Address Book - entries disappear

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