Address book freeze on merge duplicates

When I merge duplicates in Lion Address Book it freezes. I can leave it for 24 hours and it's still frozen again and again. How do I fix this?

I was also having the same problem (frozen app, right pane unresponsive to selections in the left pane, unable to search) but trashing the database in Library > Application Support > AddressBook did not work for me, so I called Apple Support. They asked if I was syncing with iCloud (yes, I was) and had me 1) export the address book database as a backup (File > Export > Address Book Archive), then 2) open System Preferences > iCloud, then uncheck the Contacts (a dialogue box will appear - click on delete) and leave it unchecked for 15-20 seconds, then recheck the contacts and wait about 30 seconds (for the db to repopulate). Now my AB is happy! Hope this works for you. PB

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After sharing computer with my partner, he backed up his phone and now our address books have been merged. Is there an easy way to separate them? The cloud automatically adds new contacts to both our phones etc.

A while back, My partner asked if he could back up his phone on my macbook. Ever since our address books have been merged. there are so many duplicates it's madness as if we both have a friend by the same name perhaps with no surname it's easy to call the wrong one.
Is there a way to identify the root of each contact so we can separate them.
Thank you for any solutions.
Tash

hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo

Address Book Freezes

I have a new iMac. My wife recently created a new smart mailbox into which she added multiple addresses. Since then we have had limited function with Address Book. Adding an address or using one for email causes the program to freeze requiring near constant usage of the "Force Quit" function. When the Ad Book is opened with Mail it too freezes requiring "Force Quit". Without the Ad Book the email works well.
Does anyone know the cause and, if so, could you post a solution. Thank you

Welcome to the discussions, aeraz.
Please explain more clearly "created a new smart mailbox into which she added multiple addresses".
Does this mean: in the Mail program there is a smart mailbox, with multiple parameters such as "any recipient contains [email protected]" or in the Address Book program there is a smart group
with multiple parameters such as "card contains aeraz".
In either case, have you tried deleting the smart box or group?
AK
AK,
Thank you for your reply. It was nice to wake up and not feel isolated with a problem that reminds me, excuse the comparison, of Windows. In answer to your questions:
1. I was referring to a group.
2. The application freezes whether it is launched by itself or through another application (i.e. Mail).
3. Any application used in conjonction with address book freezes
4. Any attempt to remove the group provoked a freeze. This has led me to believe (perhaps erroneously) that the creation of this group could be the source of the problem. Why?
Thank you
iMac 24" Mac OS X (10.4.8)

HT2486 since I've updated to lion my address book freezes what can i do to reinstall

Since i updated to OSX lion on my macbook pro, my address book freezes constantly and i cant see my contacts

Try some troubleshooting.
Isolating Issues
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the grey Apple icon and a progress bar appear. The boot up is significantly slower than normal.
Safe Mode
Safe Mode - About
General information.
Isolating issues in Mac OS X

Address book freeze

Since upgrading to Lion and iCloud the Address Book freezes on my MacAir. By freeze I mean that it will not allow me to use search bar and though I can manually scroll to contact, I must double click on contact to open in a separate window as it will not open to that page.
I spent 2-hours on phone with tech support, finally discovered that deleting address book info and then letting iCloud repopulate contacts served to fix the problem. It happened a few more times and I thought I had the process memorized but then all was well for a while until it just happened again and I cannot recall how to 'fix' it.
The program seems unstable and I would rather not have to 'fix' the same recurrent problem, but I need Address Book to work and will take even the short-term fixes.
Isn't anyone else having this problem?
Thanks in advance for your advice.

same here...

Address Book: how to review duplicate before merging

If I remember correctly Address Book used to have the facility to review duplicated information before doing something with it. In Apple's infinite wisdom they seem to have removed this feature and now expect us to trust Address Book to merge duplicated info.
Is there any way around this? Is there any 3rd party software that will do a better job?

This one, run in Script Editor, will list in the results pane any duplicates it finds based on name. You can uncomment the delete part, but I prefer to just use it for finding them. It has been posted before, and some people have found it doesn't work for them, others have found it helps. What I do is run it from time to time, review the duplicates it finds - typically two eg John Smiths who are actually two separate contacts - and fix any that need fixing, and then let Address Book look for dups and see if I can work out why it still finds the odd one.
AK
click here to open this script in your editor<pre style="font-family: 'Monaco', 'Courier New', Courier, monospace; overflow:auto; color: #222; background: #DDD; padding: 0.2em; font-size: 10px; width:400px">tell application "Address Book"
set TheLot to {}
set Surplus to {}
set ThePeople to every person
repeat with APerson in ThePeople
if name of APerson is not in TheLot then
set TheLot to TheLot & (name of APerson)
else
set Surplus to Surplus & (name of APerson)
-- delete APerson
end if
end repeat
end tell
Surplus</pre>

Address Book Freezes Whilst launching

I am trying to consolidate my contacts by importing multiple duplicates contacts contained in various backup as Vcards and updating the same to have one complete contact database. However I noticed that one of the contacts repeats the mutiple contact information many times over and when I try to edit that particular contact the Addressbook freezes and I have to force quit.
Any subsequent attempt to open the address book leads to it freezing without displaying the contacts window page. I then have to force quit again without entering the application to continue my work.
Can someone tell me how to resolve this problem please. I am stuck at the moment.

Error Message Received from Console when I attempt to open Addressbook.
25/12/2013 22:05:57.217 Contacts[1108]: ImageIO: JPEG Corrupt JPEG data: 26 extraneous bytes before marker 0xdb
25/12/2013 22:05:57.217 Contacts[1108]: ImageIO: JPEG Bogus Huffman table definition
25/12/2013 22:05:57.217 Contacts[1108]: ImageIO: JPEG Corrupt JPEG data: 26 extraneous bytes before marker 0xdb
25/12/2013 22:05:57.217 Contacts[1108]: ImageIO: JPEG Bogus Huffman table definition
25/12/2013 22:05:34.710 spindump[1100]: Saved hang report for Contacts version 8.0 (1365) to /Library/Logs/DiagnosticReports/Contacts_2013-12-25-220534_-MacBook-Pro.hang

Mail and Address Book freezing on launch

Just recently, both Mail and Address Book have started freezing immediately after I launch them. I tried using DiskWarrior, repairing Permissions using Disk Utility, and repairing my Keychain, but the problem still persists. At first, Mail displays its window as expected, but it does not respond (although I can still move the window) and I get the spinning beachball cursor. Address book just brings up a blank window, with no expected contents. Like Mail, it does not respond, I get the spinning beachball cursor, and I can still move the window.
Any ideas as to what's going on and how to fix it?

Well, I don't see that option anywhere in Verizon's webmail service. But, it looks like your other suggestion is on the right track. With some minimal experimentation, I found that when I remove the "AddressBook" folder from "Application Support," the freeze disappears. But on the down side, only two contacts show up when I open Address Book. So for now, I've put the folder back where it was originally. Do you have any recommendations on how to narrow down the problem so that I can fix the freezes without having to lose the bulk of my contacts list (and have to piece it back together)?

Address Book creates 12,000 duplicate contacts!

I'm running mail on 10.4.9 on a G4 iBook.
Address book spontaneously duplicates all of my contacts. 30 minutes after restoring my 683 contacts from a backup, the iBook grinds to a halt and then I note that I have in excess of 12,400 contacts! It's worth noting that the database runs perfectly on my 24" iMac.
I've switched off syncing with dotmac and yet it still does this.
Any ideas?
J

If you are going to reactivate synchronization, then do this first:
• launch iSync
• open the Preferences… dialog
• press the Reset Sync History… button
This will leave your sync clients registered and your data intact, but remove any indication that you have ever synchronized before, clearing the truth database and triggering an initial slow synchronization once you re-enable to process and initiate your next event.
Read this document to gain a clearer understanding of how the framework operates:
http://developer.apple.com/macosx/syncservices.html

Address Book freezes a few seconds after opening: 'non-reponsive'

Address Book Menus show but get beach ball of death in a few seconds. Does open normally under alternate user. Status: have reloaded and updated 15.3 with auto restoration of settings and have deleted various Address Book .plists and all 'Address Book Files' all to no avail. User doesn't use Mail, but has Skype operating. Haven't checked to see if Mail opens correctly. Obviously I can't open permission. i'll need help on how to implement suggestions. Thanks in advance.

I fixed the problem. FYI, it was a font problem. It turns out that somehow I had acquired a duplicate of Helvetica. I could tell there was a duplicate because there was a bullet to the right of the listing in FontBook.
To fix, highlight the font (Helvetica) and go to Edit/Resolve Duplicates.
Address Book now opens and I can access all my contacts.
In addition, it resolved a problem I had with the computer not shutting down. AND it resolved the problem of my Mail icon in the Dock not showing the little red circle when I had unread mail.
I am thrilled.
Help this might help anyone else.
Sincerely,
Gale

Contacts app (replaced Address Book) freezes when I try to edit or add any image for contacts. Dragging & dropping does it, too.

I am having a problem with Contacts.app (the app that replaced Address Book). When I edit or attempt to add a picture to a contact it freezes until I kill it. This has happened since the last software update. Safe Boot makes no change...I have no plugins installed that work with iCloud of the Contacts.app. I can't even drag and drop a photo. Anyone else having this? I do tech support for a living and I clearly don't know everything! lol. I want to see if you all have had the same problem.

Never seen or heard of it.
Try deleting the iCal plist and container. The first in user/Library/Preferences. Second in user/Library/Containers.

Address Book freezing with Smart Groups - how to delete them?

Hi guys,
I made some Smart Groups in AB to get ready for iPhone 3G, and one of them has another smart group as a criterion – Address Book really doesn't like this, and freezes every time I try to click on that group. That's fine, I just want to delete, but you have to actually have a group selected in Address Book to get the contextual delete menu, and of course AB freezes before I can get there.
My question: is there a .plist somewhere I can edit to clear out these two groups, or any other ideas on how to delete these two groups that crash Address Book? Thanks!

quit mail and address book and go to the directory homedirectory/Library/Application support/Address Book.
delete the file AddressBook-v22.abcddb. then go to the subfolder Metadata and delete the group cards for the smart groups in question. To quickly find them search for "groups" in that folder. when you start address book, those smart groups should be gone.

Address Book changing fields on duplicate contacts ?

My Address Book is duplicating contacts, BUT mixing the fields.
Original contac: last-name = "Rosales A", first-name = "Eduardo". No middle-name used.
I get a second contact with: last-name = "A", first-name = "Eduardo". No middle-name apears.
Then yet another with: last-name = "A", middle-name = "Eduardo" and first-name = "Rosales".
Forget about physical addresses that will by magic put a "country" when there was none defined.
Forget also that it (Address Book) is adding pictures to contacts, I don't want to, some correct (when asked to some friends) but some incorrect (a friends photo on a Company contact with no relation).
I'm aware of using iCloud and "on My Mac", will duplicate info, this is already taken care of.
It all started when I was using and syncing ONE MacBook and ONE iPhone. By magic, I did not change anything.
Now I'm using iCloud, Lion on the MacBook, iOS 5.0 on the iPhone-4 and the iPad-2.
Now, if I delete one instance of a contact, say on the iPhone, it will disapeare on the MacBook.
BUT tomorrow, during a "sync over the air", again the "A" last-name will show up.
Best regards,
Eduardo Rosales.

If you are going to reactivate synchronization, then do this first:
• launch iSync
• open the Preferences… dialog
• press the Reset Sync History… button
This will leave your sync clients registered and your data intact, but remove any indication that you have ever synchronized before, clearing the truth database and triggering an initial slow synchronization once you re-enable to process and initiate your next event.
Read this document to gain a clearer understanding of how the framework operates:
http://developer.apple.com/macosx/syncservices.html

Address Book freezes hangs locks up every time on quit

Every time I quit out of Address Book it freezes (locksup hangs).
I have tried exporting my data, deleting the database and other files from my user library, deleting preferences for the Address Book and then reimporting but that has not helped.
Ideas?
MacOS10.4.11 PowerBookG4 15" all up to date

At this point I think you should get Applejack...
http://www.versiontracker.com/dyn/moreinfo/macosx/19596
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 5 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 5 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.

Address Book freeze or crash when printing labels/envelopes

I am trying to print mailing labels or envelopes from Address Book. I can print lists but everytime I try to print mailing labels it appears to go into a "sorting" loop and will not respond. When I try to print envelopes and hit print, it crashes. I have read about problems with smart groups but I have no smart groups. The last time I printed mailing labels I had no problem but my operating system at that time was Tiger. Any help?

I created a second entry with the spouse's name, and then to be more selective in who I send them to (so that it isn't sent to both Jones'), I added the word "Christmas" to the notes for one of them only, repeated this process for all the contacts that I needed to. Then create a SmartGroup that is looking for Christmas in the notes and print labels for that group.
Yeah, that zoom feature was completely out of whack when I was doing this too; actually, the preview pane was entirely off at times.
Another useful thing would be to be to able to specify which spot on the sheet of labels to start printing; if I've got a partially used sheet, then its a total pain to be able to start printing on the 8th label down in the 2nd row; I'd have to create bogus entries for Mr. Aaa Aaa and copy that as many times as I need to so that the printing is correctly aligned. Pretty big oversight I must say.

Address book freeze on merge duplicates

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