Address book is blank, email client is Lotus Notes

Hi,
I have a blackberry curve with the OS 5...
my address book is blank, however when i type any alphabet to quick search contacts, i am able to access a Few contacts, Not All.
I tried taking a back up of the contacts, it keeps asking me to turn off the wireless sync:address book >options>wireless syn off.  that does not happen too. i deleted and undeleted the Desktop cical and sync options from the service book.
I have pulled the battery for reset (a couple times) and i end up losing more contacts from my quick search.
I have checked and unchecked all the filters
The contact information does not show for SMS
The contact information DOES show in the call log (and I can view their complete Contacts information from there) but when they call, the name does not appear, only the no. does!
Email client linked is Lotus Notes
the phone shows that i have 850 contacts, but my address book now shows one contacts no. 5 times. this is the only contact i see on my address book.
i am wondering if lotus notes is causing the problem. shall i uninstall it?
Please help out!

It sounds as though you are using your phone with a BES server, it could be worth talking to your IT support to check everything is setup properly on the server.

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