"Address Book (not installed)" in Organizer

I updated both my device software (5.0.0.973) and my desktop software (6.0.0.43) this morning. After updating, when trying to sync to Outlook 2007 after that to the address book, it gave me a 0x80040fb3 error and wouldn't do any more synching. I tried to delete the pictures and the problem contacts in Outlook. Same thing happened after that. Then I tried deleting the data in the Address Book and restoring it from backup. Now it states in the Organizer screen of the BBDS that "Address Book (not installed)". I attempted to go to setup and click on the box to enable synching, but it won't save my selection. My address on the device has been messed up ever since the original upgrade. It only says one name and doesn't give me any options. I might have messed this up when attempting to delete files. Don't know. Anyone know how to restore functionality to my address book?
The above error occurred one time with Tasks synching and one time with Calendar synching. Tried to delete all problem entries.

I am running 6.0.0.43 desktop manager. I downgraded the device software, not the desktop manager software. What I did was either click on the "Update My Device" button in Desktop Manager or close out of Desktop Manager and do the device update online.
I believe both will get you to the same place and will eventually give you a screen where a button reads "View Other Versions". Click on that button. It will then show your current version and other versions which you can downgrade to. Select the one you want and let it do its thing. Make sure everything you currently have is backed up, because you will want to do a restore.

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Synch outlook contacts to contacts in blackberry storm 9550 with wired connection: "address book not installed"

I have been synching outlook, calendar, address book contacts, task and memos, to my blackberry storm 9550 using outlook 2003 for about 6 months. Somewhere along the line, MS Outlook on my PC no longer synchs with Blackberry contacts. I can still synch calendar, tasks and memos, but get a "not installed" for the address book contacts. I have installed the latest blackberry desktop 6.1.0B38 and tried to reconfigure. I still get "address book not installed" for the contacts. This is a wired synch and wireless is turned off. Any ideas how to fix? Davewi

Hello davewi,
The following article should help regarding the issue you are having:
http://bbry.lv/sxXPtE
Cheers,
-FB
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Upgraded BB to V5.0.0.973 and DM to 6 - Now cannot syn address book (address book not installed)

When I go to the DM software and organizer, I can sync my contacts however the address book has a (not installed) after it.
I have removed and reinstalled the latest DM software according to instructions thinking that would help however I still have the same issue.
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Hey pms1228,
Sorry for the delay in replying.
I would suggest you follow a clean uninstall of BlackBerry Desktop Manager which is different that just going to add/remove applications in Windows.
Follow all the steps in this KB article: www.blackberry.com/btsc/KB02206
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-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

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Hi:
I make heavy use of the "note:" field in my MacBook Address Book app. I store all kinds of detailed info about people, organizations, etc. in that field. I would like to be able to access that information on my iPhone 3G, but the phone's Contacts app has no corresponding "note" field.
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You can upgrade to Mavericks free, just run the App Store program and search for Mavericks. But before you do upgrade I recommend the following:
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Hello,
This isn't possible in Address Book on 10.7.
You can send a message to Apple here :
http://www.apple.com/feedback/macosx.html
And, maybe, they will add that feature in a next update; it could be an interesting improvement by the way.

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Is it possible to import an attachment into the Address Book "Notes" field? Jpg, PDF, pages doc, whatever...? Don't really care if the file is "visible" (IE if photo, can actually SEE photo)... a clickable icon would be fine.
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Hi and Welcome to the Forums!
I'm not aware of any direct connector provided by RIM for this purpose. They do supply an ASCII/CSV import capability...see this KB:
KB11194 How to import contacts from an CSV file to the BlackBerry device
You'd have to find out from AOL how to get your contacts exported to an ASCII or CSV file.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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thank you very much that worked.first i thought if i restored then I would lose everything but of course I could re-sync so everything good now!!

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I believe the duplicate address book accounts stems from the move from MobileMe to iCloud and both accounts still being active.
This is how I merged the two address books:
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b) same in reverse: select the iCloud account - click on an address - click Command A to select all - drag the contacts to the On My Mac account - answer OK to merge and resolve duplicates.
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mouse1832 wrote:
I've been to apple to speak to one of the so called genius' and even their baffled by the problem
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AK
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Thanks

Hi Bruce,
I was at the Apple Store in Bridgewater, NJ yesterday. Of course the genius manager knew the answer in a New York second! I felt so stupid!
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How could we NOT know that!! Nothing like the "genius's" at Apple!
Larry

"Address Book (not installed)" in Organizer

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