Address book search now does not find contacts older contacts in 8310

Hi from a new subscriber, and Thanks for any help!  A month ago my 8310 Curve, v. 4.5.0.55 (Platform 2.7.0.68) service provider O2, stopped being able to search and find Contacts unless I had added them after that date.  These newer Contacts have not been folded into the original Address Book, but are all in a new and alphabetised list at the end of the original Contacts list.  There are no Categories assigned, no Network sync, and Content is not protected.  The Contacts are in the phone, not on the SIM.
Before this, I could type in to the Address Book or the phone the first 2-3 letters of someone's name and it would take me to that contact - now it says there's no such person.  So I have to scroll through the entire address book to get to who I want, and then I can call/SMS etc.
Any ideas would be very much appreciated!  Thanks.
Matilda
Solved!
Go to Solution.

First off, do a simple reboot:  With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Does this fix your address book?
If not, let me ask if you have added a Gmail email address in the past month, about when this odd behaviour began?
Can you look at Options > Status > press the Meny key > Database Sizes.
Scroll down to Address Book, do you see more than one listed?
What do you see?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • OS5 - Address Book Slow or Does Not Respond

    I updated to OS5 and find that my address book is not functioning properly. It looks like by MacBook Pro is searching the cloud vs searching the laptop. How do I get the address book search to default to my hard drive, not the cloud?

    First off, do a simple reboot:  With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
    Does this fix your address book?
    If not, let me ask if you have added a Gmail email address in the past month, about when this odd behaviour began?
    Can you look at Options > Status > press the Meny key > Database Sizes.
    Scroll down to Address Book, do you see more than one listed?
    What do you see?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Update ical and address book on iMac does not update iPhone or ipad

    I have updated my ical and address book on my imac, but it is not updating my iphone or ipad, I have activated icloud on all machines, can anyone help please. Have looked at the forum, but cannot find my issue specifically. Regards

    On the iPhone and iPad, tap Settings > iCloud
    Switch Calendars and Contacts off then back on then reset the devices.
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
    On the iMac open System Preferences > iCloud
    Deselect the boxes next to Calendars and Contacts then restart your iMac.

  • Address Book Associates Field does not sync with iPhone

    Apple went to the trouble of getting custom field names in the Mac OS Address Book to synchronize with the iPhone (which is wonderful), but they left one field 'unsyncable'; the associates field. If you list a contact's manager name, spouse name, child name, etc. in Address Book, it does not sync with the iPhone (OS 3.0.1) 'Phone' application. This is very useful (and embarrasment-preventing) when needing to remember the name of a contact's manager, wife, child, etc. Does anyone have any idea why Apple left this out of the sync? Certainly it couldn't have to do with saving memory...

    Oh yes! i have this same problem - i have tried emailing Apple Customer Support but they were unable to help me. They advised me to speak to technical or raise the issue on the Apple Support board (but someone already has!)
    so if someone can help us both out here with how to sync additional field information added on Address Book on Mac to then sync all this additional information to iPhone, we would be greatly appreciative!!Thanks,
    Mark

  • Sync between MacBookPro and iPhone 3G does not sync properly.  Calendars duplicate events but worse is that only contacts from Address book from letter T onwards sync.  Any contacts on iPhone which are not on Mac are lost during sync.

    Sync between MacBookPro and iPhone 3G does not sync properly.  Calendars duplicate events but worse is that only contacts from Address book from letter T onwards sync.  Any contacts on iPhone which are not on Mac are lost during sync.
    Solutions?

    No, I never really found an easy solution.  I believe it is an issue with some corruption in the iTunes database on the specific device.  In my case, both my iPad and iPhone now show duplicate stream songs if viewed through iTunes on my Mac, but they show different songs.  A couple years ago I had a similar issue on my iPhone, and Apple support suggested I back up the phone, completely reset it, and then restore it from the backup.  It did work, so I imagine it would probably work for my current issues with the iPhone and iPad.  But resetting and restoring an iPad or iPhone always makes me a little nervous that something will get lost.  When I did reset/restore the iPhone, I do have to say, the restore process was 100% perfect and I did not lose any data at all even though Apple support said I might.  If you try to go that route, I would suggest backing the device up both to a computer through iTunes, and to the iCloud so that you have a double backup.
    None of this really resolves the issue with how the iTunes databases are becoming corrupted on the apple devices though, so it is very likely to happen again until they fix it.  I have been unable to determine if there were any specific actions or conditions which caused the corruption to happen in the first place.
    Might be worth another call to Apple support, or dropping in the local Apple store if you have one near by.

  • Search option does not work in address book

    The search field (upper right corner of window) does not work in address book (version 4.0.5) of my friend's Power Book. I eliminated the possibility of a corrupt plist (preference) file by dragging them to the desktop and restarting but it still didn't help. Any other ideas?
    Meg

    If searching in Spotlight works, I don’t know what could be the problem. You may try this:
    1. Open Address Book.
    2. As an extra safety measure, do File > Back up Address Book and save the backup wherever you wish.
    3. Go to Address Book > Preferences > vCard, set the vCard Format to 3.0 and check Export notes in vCards. Close the Preferences window when done.
    4. Select the All group in the main Address Book window and do File > Export Group vCard (the command should read “Export Group vCard”, not just “Export vCard”).
    5. Quit Address Book, Mail, and any other applications that might use Address Book for something. Or just quit all applications to be on the safe side.
    6. In the Finder, go to ~/Library/Application Support/AddressBook/ and trash any ABPerson.skIndex files you may see there. Open Address Book and check whether the problem is fixed.
    7. If the problem persists, quit Address Book again, in the Finder go to ~/Library/Application Support/, and move the entire AddressBook folder out of there, e.g. to the Desktop (to be deleted after fixing the problem and making sure you don’t miss anything).
    8. Open Address Book and try doing File > Revert to Address Book Backup to restore the backup you made in step 2. If the problem persists, repeat step 7 and this time try doing File > Import > vCards to import the cards exported in step 4.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

  • Address book of my mac does not show all my contacts in iphone. What do i do??

    Address book of my mac does not show all my contacts in iphone. What do i do??

    iCloud, which replaced MobileMe, requires OS X Lion (10.7.5) or higher.  You will need to upgrade to OS X Lion higher in order to set up iCloud on your Mac.  First check to see if your system meets the system requirements to upgrade.
    Lion system requirements are:
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OS X v10.6.6 or later (v10.6.8 recommended)
    7GB of available space
    Mountain Lion and Mavericks requirements are the same, as listed here: http://support.apple.com/kb/HT5842.
    If you can run Mavericks, you can download a free upgrade from the Mac App Store.  If your system can only run Lion, you can go here to purchase a redemption code to download it from the Mac App Store.  If you prefer Mountain Lion for software compatibility reasons, you can go here to purchase a redemption code to download it from the Mac App Store.
    After upgrading, you will find iCloud in System Preferences>iCloud on your Mac, and can set it up as explained here: http://www.apple.com/icloud/setup/mac.html.
    Before upgrading, you may want to check the compatibility of your existing applications by checking here: http://roaringapps.com/apps:table.   Also be aware that older PPC programs such as AppleWorks and Office 2004 for Mac will not run on OS X Lion or higher.

  • How do I set up a mail group on mac mail?  All the advise on line seems to refer to 'address book' and I only have 'contacts'.  The guidance does not work when using 'contacts' - can anyone help me?

    How do I set up a mail group on mac mail?  All the advise on line seems to refer to 'address book' and I only have 'contacts'.  The guidance does not work when using 'contacts' - can anyone help me?

    Create a group and send mail
    http://www.dummies.com/how-to/content/how-to-create-a-basic-contact-group-in-mac -os-x-li.html
    http://www.macworld.com/article/1165582/how_to_email_groups_with_mail.html
    Best.

  • Address book does not save my imported contacts

    Address book does not save my imported contacts. After quitting and reopening Address book it does not show any contacts (with exemption of myself). Please help!)
    Thanks!

    Were you able to resolve this?
    https://discussions.apple.com/thread/3331742

  • In Mac Mail on OS 10.5.8 I am receiving bogus emails which claim to be sent by people in my address book, but actually are not.  How does this happen and how can I correct this problem

    n Mac Mail on OS 10.5.8 I am receiving bogus emails which claim to be sent by people in my address book, but actually are not.  How does this happen and how can I correct this problem

    You said:
    I am receiving bogus emails which claim to be sent by people in my address book, but actually are not.
    ...and:
    Are you saying that my address book has not been hacked into?  That others are getting these email addresses from another source?
    This confuses me.  Are you saying that you are receiving bogus e-mails from some of your contacts, or are you saying that they are receiving bogus e-mails from you?
    If the latter, there are a number of reasons that people might be getting e-mail from you.  Malware, though technically possible, is extremely unlikely.  See Someone is sending messages from my e-mail address!
    If the former, that's rather unusual.  The only decent explanation I can think of is that a bunch of your Windows-using contacts got infected with something and their machines are being used to spam everyone in their contact lists, which would include you.

  • Anyone else had issues with phone network being unavailable on iPhone 4 since updating to iOS 5.0.1? My iPhone 4 is continually searching for a network and does not find my provider. I swapped SIMs with another iPhone 4 on ios 4 to confirm device problem.

    Has anyone else had issues with phone network being unavailable on iPhone 4 since updating to iOS 5.0.1? My iPhone 4 is continually searching for a network and does not find AT&T, my provider. I swapped SIM cards with another iPhone 4 running ios 4 and established this is a device problem, not a SIM card problem.

    Does the device get any signal? 
    Sounds like the device may have had a hardware failure.  If it is out of warranty, the only option is the Out of Warranty replacement.
    AppleCare is only an option if it is still under the original warranty.

  • How can I filter to find photos NOT pinned to a map? I have 28,000 phots with many mapped and many not. The Search function does not include GPS data. I haven't found  way to search metadata inside or out of Elements.

    How can I filter to find photos NOT pinned to a map? I have 28,000 phots with many mapped and many not. The Search function does not include GPS data. I haven't found  way to search metadata inside or out of Elements.

    How can I filter to find photos NOT pinned to a map? I have 28,000 phots with many mapped and many not. The Search function does not include GPS data. I haven't found  way to search metadata inside or out of Elements.

  • BUG in iOS7: Post iOS7 upgrade, search option does not work for "Messages". If you want to search a contact name in Messages who is way below the list, the search will not yield any result.

    BUG in iOS7: Post iOS7 upgrade, search option does not work for "Messages". If you want to search a contact name in Messages who is way below the list, the search will not yield any result.

    These are user forums. You are not speaking to Apple here. Report your problem at Apple Feedback.

  • Why can't I find events with cmd-F? I can see the appointment I am searching for, but the search cmd-F function does not find it. Why is this. It used to work...

    Why can't I find events with cmd-F? I can see the appointment I am searching for, but the search cmd-F function does not find it. Why is this. It used to work...

    Why can't I find events with cmd-F? I can see the appointment I am searching for, but the search cmd-F function does not find it. Why is this. It used to work...

  • I have backed my Mac Book pro up to my external hard drive using time machine. My iPhoto now does not show any images, even when I upload from my iPhone

    I have backed my Mac Book pro up to my external hard drive using time machine. My iPhoto now does not show any images, even when I upload from my iPhone

    Mac 101: File Sharing
    Mac OS X 10.7 Help: Transfer files between two Mac computers
    Mac OS X 10.7 Help: Set up a Windows computer to share files with Mac users
    Mac OS X 10.7 Help: Use iDisk to share files
    Mac OS X: Sharing your files with non-Apple computers
    How to share a Mac's files with a PC and vice versa.

Maybe you are looking for

  • Vendor Account Balance in FBL1N

    Hi All, There is a problem with a vendor line items. The payment has already been made but it is reflecting that there are some open items in FBL1N. The required paymnets were already made in 2008. Can anybody please give me probable reasons for this

  • Movie clips as buttons

    Hi all having a bit of difficulty with a project, Iam using movie clips as buttons, the only function they perform is loading in external swf files into a blank movie clip. The script I have used for this is as follows: on (release) { loadMovie("foli

  • Can i open and edit nikon d810 raw files in lightroom 4.4

    can i open and edit nikon d810 raw files in lightroom 4.4

  • Solaris 10 x86 01/06 download

    I need to download an older version of solaris 10 (specifically solaris 10 x86 01/06). Any help is appreciated. Thanks. -Wil

  • Skype click to call will not uninstall

    When I try to uninstall I get a message that the installed product does not mtch the installation source.  How do I find the right source? Thanks.