Address Book Sync Problems - 8530 and Outlook 2007

This has been a nagging problem for me for quite some time. Here's my current status:
Curve 8530 on Verizon Wireless
Access to Corporate resources and email via BES
I also access Gmail from the device
Right now I am not synching over the air - that has never worked. I'm using Desktop Manager, and recently downgraded to Version 5.01. When I connect the device and configure for Address Book sync the application starts the process, then craps out without synching. I've rebooted the PC, reloaded the application without success.
And right now the device's address book is blank. Any ideas?

Hi and Welcome to the Forums!
Given that you are on BES, why in the world are you putting up with it's non-functionality? With BES, you should be receiving Over the Air (OTA) sync of email, contacts, calendar, tasks, etc...no need whatsoever to synchronize to Outlook via USB tether. If that is not working, then you should do one of two things:
1) Talk to your BES admins and have them get it working properly for you...you are missing a lot!!!
-- OR --
2) Talk to your carrier about changing your data plan and dropping BES -- you are paying extra for a service that you cannot even use!!
Once you decide which path you wish to pursue, let us know.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Can't sync Palm Centro and Outlook 2007/Windows 7 - please help!

Hello,
I've never posted on a forum, but I'm at my wits end...! I've been trying to get my Palm Centro to sync Contacts/Calendar/Memos to Outlook 2007 on my new laptop for a week now with no success. It used to sync just fine to my old computer with Windows XP and Outlook 2003. Then that computer crashed (my Outlook files were backed up on an external harddrive). I received my new computer with Windows 7 XP (32-bit) and Outlook 2007.  I've downloaded the Palm Desktop 6.2, Windows 2007 Conduit, and Software Update 1.03 (Windows installer) for Centro for Verizon.
When I sync my phone to my new Outlook, it completes all 12 steps, but does not load Contacts/Calendar/Memos to Outlook.  This is a list of the error messages:
   HotSync session started on 04/14/10 12:11:25, and completed in 100.0 seconds
Outlook Calendar synchronization completed with messages
Duration: 5.4 seconds
Outlook Calendar
Please set the option "Enable Synchronization when Outlook is offline" in UI inorder to synchronize in Offline mode
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Outlook Contacts synchronized successfully
Duration: 0.0 seconds
Outlook Contacts
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Outlook Tasks synchronized successfully
Duration: 0.0 seconds
Outlook Tasks
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Outlook Notes synchronized successfully
Duration: 0.0 seconds
Outlook Notes
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Media synchronized successfully Duration: 3.8 seconds
Backed up some files successfully to Backup Folder
Duration: 90.0 seconds
Backed up 9 file(s) successfully
AddressingLibRecent-HsCh
AddressingLibRecent-HsCi
Messages Database
PhoneCallDB
Cookie Data
AddressCompaniesDB
psysLaunchDB
Saved Preferences
AddressTitlesDB
Failed to backup 1 file(s) PmTraceDatabase Protocol Error: Handheld file could not be opened. (4004) SYNCERR_FILE_NOT_OPEN
Can someone please help me transfer Contacts/Calendar/Memos from my Palm Centro to my computer's Outlook 2007?
I've ready about 3rd party software in posts (Pocket Mirror), but I don't know if it applies here because the Contact/Calendar/Memo information is in my Centro - not in Outlook. I need to get it from my Centro to Outlook 2007.
Any help is greatly appreciated! Thank you!

hat wrote:
I have a Pre Plus and am using CompanionLink software. If the Centro is like the Plus (which I believe it is) it will not sync with Outlook. Here is a link to Companion Link:
http://www.companionlink.com/index.html
I have been using this and it works great. On their site you can choose the phone and the particular program you need to sync with and choose which you way you want to sync.
Hope this helps
Sorry hat, the Centro has absolutely nothing in common with a webOS device! It runs PalmOS. Nice of you to reply with your suggestion though!
@SyncHelpPlease: OLERR errors are covered in this Palm KB article:
http://kb.palm.com/wps/portal/kb/common/article/31167_en.html
Something I noticed in your post - you installed Palm 6.2.2 AND the 2007 conduit. Palm Desktop 6.2.2. has the 2007 conduits built into it already, and the patch is not needed. Whether this is the cause of your problems, I'm not sure, but I've fielded several posts of the same issue where the user did the same thing you did!
I'd suggest doing a clean uninstall, and reinstall of Palm Desktop 6.2.2 only.
I admit, I do not use Outlook, nor Win7, so I'm giving you my best guess at a way to solve your problem. Hopefully, this may lead to a solution!
WyreNut
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Address Book Syncing Problems and Won't Restore

I sync address book between two computers using .mac, and also publish it for another family member to use. This was working fine under Tiger, but I've recently noticed some issues in Leopard. Occasionally, instead of merging records, it will double them up. This morning, I noticed I had twice as many contacts as I should. For some reason, it added my entire .mac address book again back to my computer. Other times it had done that with only a few of the contacts.
Fortunately, I had done an Archive my address book just the other day. Unfortunately, it didn't help. I went to restore from the Archive using "Import" and "Address Book Archive". It warned me it was about to replace my entire address book with the Archive, but then nothing happened. All my contacts disappeared, but then all of them came back again, still doubled. I know it was not doubled when I did the archive, so it didn't really restore my Archive.
I finally fixed my doubled contacts problem by doing a one way sync from my second computer (which had not yet been affected by this) to .mac and then a one way sync from .mac to my laptop. I then turned off .mac syncing.
Then, a little while later I had 20 more contacts! I realized that this came from the fact that the address book is published and the subscriber has editing rights. But she did not add them. It was again a doubling problem, this time in the sharing function. So I turned off editing in sharing.
All is back now but I won't turn .mac syncing or shared editing back on until I understand what happened.
Anyone else see these issues?

leopard 10.5.1 on macbookpro. instructions to fix missing sync for my treo 650 including backing up (exporting) then restoring the address book. i also am unable to restore.
the backup archive shows 6 MB.
i click import, choose the archive, verify that i want to replace all. the address book then shows only the address that was highlighted before import, still shows 1152 cards, but no other cards are visible. verified the search box is empty.
if i quit and restart address book, the original version of the address book is still there. apparently unable to import address book.
-db

Address book sync problem

I had uploaded my IMAC address book to my new itouch. But because of some problems in the address book (lots of quotes around # and email), I had to fix that (using Excel's trim and clean functions. On the IMAC, I deleted all the contacts in the address book and then uploaded the contacts from the cleaned and trimmed address book fields. It loaded fine.
But when I tried a sync, it actually goes to what appears another account (my wife's) and loads that. I can't seem to get to to sync to my new address book. How do I force a sync?
John

On October 18, 2007—with less than 24 hours notice for most users—Apple announced that .Mac synchronization services would change substantially to accommodate Panther users. Here is the text of that notice, which many users apparently did not receive:
"Dear .Mac member:
Due to improvements being made to .Mac Sync on October 19, 2007, please note the following changes.
Mac OS X version 10.4 Tiger users:
To ensure uninterrupted service, you must be using Mac OS X version 10.4.10. To check which version you’re running, select About This Mac in the Apple menu. If you are not running version 10.4.10, click the Software Update button and install the update to 10.4.10.
Mac OS X version 10.3 Panther users:
To accommodate new enhancements, .Mac Sync will no longer support syncing of calendars between a Panther-based Mac and a Mac running Tiger or Leopard. Syncing calendars between Mac computers running Panther is unaffected.
These changes will help enable .Mac Sync to do more than ever. Thank you for your patience, and thank you for being a .Mac member.
That was ten days ago, and .Mac synchronization services are still undergoing 'maintenance.' There is not announced date by which stable, familiar service will be restored.
You can check the main page of .Mac to determine when the amber LED labeled Sync returns to green, or survey the this forum for information about service restoration. You'll see a previously updated status note at the top of the forum change when service is restored.

Address Book Sync Problems

When I enter new contact info into address book it won't show up in my iphone or web address book.
System Preferences is checked to sync address book, same with dot mac, the info is not getting through. I've tried everything.
So, why do deleted contacts hang on in .Mac and iPhone? After I've changed and deleted groups there is no change to iPhone groups or .Mac groups. Am I missing something?
Open to ideas.

Hi and Welcome to the Forums!
Given that you are on BES, why in the world are you putting up with it's non-functionality? With BES, you should be receiving Over the Air (OTA) sync of email, contacts, calendar, tasks, etc...no need whatsoever to synchronize to Outlook via USB tether. If that is not working, then you should do one of two things:
1) Talk to your BES admins and have them get it working properly for you...you are missing a lot!!!
-- OR --
2) Talk to your carrier about changing your data plan and dropping BES -- you are paying extra for a service that you cannot even use!!
Once you decide which path you wish to pursue, let us know.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Address book sync problem: Phone #s & emails missing fr. iPhone

When I sync, I overwrite the iPhone address book and calendar with the one on my computer. I choose 'Replace information on this iPhone.'
Suddenly, none of the emails or phone numbers are showing up in the address book records on the iPhone. All the records are there, they're just missing the phone #s and emails. The phone numbers and emails are on the computer version of Address book, and other changes in the name and notes fields for each record are showing up.
Any ideas what could be causing this and how to fix it?

I'm not sure what you mean. When I look in the Address Book, I see the email addresses for each of my contacts, but the problem is they aren't syncing to my iPhone. Do you know how I can resolve this???

Lotus Notes/Blackberry address book sync problem

I am trying to provide support to one of my companies employees that is using Verizon 9630. His blackberry has 150+ contacts on its address book but after activating in on our BES network it created another address book on the device that is sync'ing with Lotus Notes. We can't just copy those address's from the old BB contacts to the new created with BES activation. If you open the address book on the Blackberry, go to Options, under address books you see 2 Desktops, the old and the new. Unfortunately I can't just active wireless sync for the old one or copy the contents from one to the other. I'm trying to figure out the easiest way to get his address's from the BB to Lotus Notes.
Thanks for providing suggestions.
I did find an article about using another blank device and restoring the address book to it with desktop manager, but he is in another part of US so whatever it is I do will have to be virtual support.
Below is the model, OS version, platform and provider info
Model:
9630
OS Version:
5.0.0.732
OS Platform:
4.2.0.334
Mobile Network:
vodafone NL

On October 18, 2007—with less than 24 hours notice for most users—Apple announced that .Mac synchronization services would change substantially to accommodate Panther users. Here is the text of that notice, which many users apparently did not receive:
"Dear .Mac member:
Due to improvements being made to .Mac Sync on October 19, 2007, please note the following changes.
Mac OS X version 10.4 Tiger users:
To ensure uninterrupted service, you must be using Mac OS X version 10.4.10. To check which version you’re running, select About This Mac in the Apple menu. If you are not running version 10.4.10, click the Software Update button and install the update to 10.4.10.
Mac OS X version 10.3 Panther users:
To accommodate new enhancements, .Mac Sync will no longer support syncing of calendars between a Panther-based Mac and a Mac running Tiger or Leopard. Syncing calendars between Mac computers running Panther is unaffected.
These changes will help enable .Mac Sync to do more than ever. Thank you for your patience, and thank you for being a .Mac member.
That was ten days ago, and .Mac synchronization services are still undergoing 'maintenance.' There is not announced date by which stable, familiar service will be restored.
You can check the main page of .Mac to determine when the amber LED labeled Sync returns to green, or survey the this forum for information about service restoration. You'll see a previously updated status note at the top of the forum change when service is restored.

IPod Touch Address book sync problem

new contacts which has been generated with my iMac address book does't sync with iPod touch. I'm using iTunes 10, iPod OS 4.1, iPod touch 2nd generation, 18 month old iMac (10.6.4).
iCal is synchronizing without problem, I use german operating system.
Is there a solution for this problem?

I just downloaded itunes 10 and threw a bunch of movies onto my ipod. I went to go watch them today at work and it says there is no video and no music on my ipod. but when i look at General>About> there are no songs no videos but there is only 178 mb avail on a 16gb ipod. so the Ipod is full but nothing is showing up. any ideas?

Address Book Sync Problems in Office Enviroment

I am a bit of a Mac newbie so pleas excuse any obvious questions
Problem: the network has about 10 macs running a mix of Tiger and Leopard. They have an address book (about 1200 contacts) set up on .mac (mobileme now I guess) and are having severe syncing issues.
A user will go in and update a contact and then exit. A different user will then go in and update or add a different contact and then the edit made by the other user disapears.
Obviously this is some sort of syncing issue. But I really don't know how to fix it.
Is it a problem between tiger and leopard or what? should they be having that many computers sync with one address book?
Thanks for you help!

Maybe give Addresss Book Server (http://www.addressbookserver.com) a try. I am the developer and have been working on a solution for this problem for some time. Address Book Server let's you distribute your contacts and sync with your own Address Book Server running locally on your network. It support sharing your entire Address Book or a selection of groups. The enterprise edition available for free support SSL for off-site users, as well as provides a friendly web interface to access your contacts remotely or from non-Mac clients.
Disclaimer : I am the developer of this product, so naturally inclined to be biased towards it.

IPhone to address book sync problem - bidirectional?

I have just bought a Mac and I want to sync all my contacts from my iPhone into Address Book.
When I went into iTunes and ticked Sync Address Book contacts, the one contact I had in Address Book appeared on my iPhone, but none of my iPhone contacts were in Address Book. I thought the sync was supposed to be bidirectional? I am new Mac user, I am just doing something stupid?

OK, do this:
Launch isync from your applications folder, make sure itunes is NOT running. In isync, under preferences, click reset sync history. Give it a minute to run, then reboot your computer. Launch itunes, under preferences, disable auto sync when an ipod/iphone is connected. Connect your phone, DO NOT SYNC, control click the phone in the device pane & select reset warnings. On the info tab, make sure there are checks in the boxes labeled "Sync Address Book Contacts" & "Sync all Contacts". Once this is done & confirmed, sync. This should regenerate the merge or replace prompt, select merge.

Z10 multiple address book sync problem

Hi All,
My Z10 is using ActiveSync to sync with Exchange. We setup to sync with personal contact with one ActiveSync account and the shared contact with another ActiveSync account.
The problem we are having is: No matter where we added new contact on the Z10. The new contact will sync with both ActiveSync accounts and the SIM card.
How do we force the added contact to be Sync with personal ActiveSync account?
Thanks,
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There is no way, that I'm aware of, to have the address only added in one contact list and not all of them.
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HT1692 sync between iPhone and Outlook 2007

first time sync went perfectly well. Now it doesn't sync anymore. It seems to be synchronising, but it does not. How come???

i use outlook for my work email, but my personal email is in gmail. besides work email, i do not use outlook at all.
i get my work email on my iPhone, but i do not sync calendars and contacts as i have to use an imap connection for work, and this does not allow for calendar or contact syncing.
i have seen a gmail/outlook sync tool, but i am afraid i do not use it so i can not offer any help with it.
Message was edited by: Sboq

Calendar sync problems iPhone 4s/Outlook 2007

Today - my Win7 PC had some automatic upgrade - my contacts birthdays pop up on wrong days in my Shared Calendar. And not on ONE day only, but on 2. I also have problems in getting iCloud to sync appointments on the familys 2 iPhones.
God I hate this... :-(

You can do the google calander thing. I think that will be the easiest thing as opposed to trying to get two computers and stuff to link up.
Ryan

I have a problem with syncing my calander with outlook 2007 for iPhone 5s, ipad 1st and 3rd generation. Contacts work find, and new and changed enteries in outlook all go to the devices. Device Cal changes do not appear in Outlook

Over the past year or so, I have been unable to fully sync my iPads with outlook 2007 calander. Now I have an iPhone 5s, and really need the calander fixed. Contacts seem to sync in both directions, and any new or changed cal enteries in outlook appear on the device. The problem is that any new or changed calander enteries do not make ip back to outlook 2007, so there is only one-way syncing (down to the device) but no return, for calander entries.
I am now using the latest itunes, which I followed the recommendation delete all apple stuff, and then reinstall, I have used scanpst, built new PSts, etc, am I am stuck.
Not using icloud either.
Not using wi-fi, purely USB cabale sync
Running on Windows XP, SP3
Now IOS 7.0.2 on iPhone and 1 iPad (3rd gen)

Kept searching, found this: https://discussions.apple.com/message/23321067#23321067
Bottom line: if you follow the recommendation to delte all itunes software and re-install, it don't work (at least for me and many others).
However, purge the data (certain data) and the data syncs.
I think the folder is Apple Computer\Preferences and it needs to be purged.
To be sure, maybe someone can rename the folder on their system, then run itunes and see if it syncs ok.
The idea is to figure out the least minimum stuff that needs to be touched in order to get a working solution than having to purge all Apple software and then rebuild it all over again.
I had purged other files out of inpatience, but did not want to purge entire folders because I had Safari, and Quicktime software, and did not want to wipe that out, Plus there were software downloads and device backups in some of those folders. But I really believe it is the preferences folder, and I would like someone with the same problem to try it and verify it.
Once the preferences folder is removed/renamed (taken out of the picture) pluggin in the device and go to the INFO (I think that is the iTunes tab) page where you select calanders, contacts, email accounts, etc. They will all be unchecked (because you wiped out the preferences) and you need to reselect them. Then run your sync.
What I had done in testing was create something on the device, and modify something else on the device looking to see what got up to Outlook. I got the good news that something good was happening when I got the conflict message from iTunes, and it showed both Outlook and iPhone, showing the calander entry I changed on the iPhone. Never got that before. After the sync, everything looked good the few test entries were uploaded to outlook.
Now, My Cal is 10L+ enteries, and I am doing 100% sync (I don't select the option to ignore enteries over x days). I also have 1400+ contacts. Before this change, the sync of contacts & calanders took a couple of hours (and only operated ONE-WAY, now the syn is taking less than 5 minutes for this one step.
I am a Windows XP Professional user, x32 bit system, using Outlook 2007, iTunes 11.1.1.11, I am standalone (no exchange server) and have about 10 email accounts (mainly POP) defined. I am using only one calander in outlook, but I have Outlook and 2 gmail calanders in the iPhone.
I am running iPhone 5s and iPad 3rd Gen both with IOS 7.0.2 and a 1st generation iPad with the latest version of IOS 5.x.
If anyone else has success, I'd like to hear, along with your experience.

Why I get double phone numbers and addresses but not notes within a contact when I sync iphone 4S with Outlook 2007?

I get double phone numbers, double addresses, but not double notes, when I sync iPhne 4S with Outlook 2007. How can I prevent it from happening?

Yes, I removed iCloud add-on from Outlook; and uninstalled iCloud. I then re-installed, and sync would not work (no tab for sync in Outlook either). There was no improvement.
However, since reading your post, I have just tried signing out of icloud control panel and signing in again....and now all si working as it should. Weird!!
Thanks for your assistance.

Address Book Sync Problems - 8530 and Outlook 2007

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