Address Book template-to-display oddity..

(Hi! I first posted this query in the Leopard>Mail and Address Book Discussions, but there's been no response there, so I thought that there might be a greater chance of a response from those with Tiger experience and expertise..)
I've spent three-quarters-of-an-hour searching through previous posts to see if this has appeared as a problem before, but can't find any mention here in Leopard nor Tiger Discussions..
I'm asking on behalf of my beloved, who's tearing her hair..
She's created an Address Book Template (Address Book>Preferences>Template) and has successfully imported records from Filemaker (by using 'Address Book Importer').
HOWEVER, although she's created (or renamed) fields in the Address Book template, such as
home page
birthday
last changed
Data in/change
C1
C2
work done
practitioner
etcetera (..those C1 and C2 are Comment fields..) nevertheless when data's been imported (and it does all import OK!) some of the fields shown in her Address Book cards are displayed in a different order.. e.g;
home page
birthday
last changed
Data in/change
C1
work done
Admin info
category
flat
C2
..etcetera. In other words, the C2 field, for instance, is displayed far further down the fields list than it is in her template, where it sits just beneath C1!
This doesn't seem to be based on some peculiar alphabetical or alphanumeric sorting of the fields or the data within them, and when all fields have data in them then that re-ordering is consistent ..e.g; C2 is always separated from C1 by having 'work done', 'Admin info', 'category' and 'flat' between them. ("Flat" is an address field; in the UK "flat" means "apartment".)
We don't seem to be able to find any re-ordering facility which would bring back the display into the same order as the template.
Is there such a facility to re-order the display, apart from re-ordering the template on a kind of hit-&-miss basis until it sticks properly in the cards display? ..And has anyone else come across - and solved? - this problem of fields being arbitrarily(?) re-ordered in the display?
Many thanks in advance..!

The template preference should work for you. If you hit the green + button you can add fields with all kinds of different default names. If those field names don't match your needs you just select the field name (the bold typeface one) and scroll down in the resulting box and use the "custom" field to add any title you wish. It should change the name of that field to the name you wish to use and that will match the named fields you all area already used to using. You can do this with any field so you should be able to match any fields you wish.
I hope I understand your question correctly. If not...sorry.

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