Address Book wipes out itself in a weekly basis

I have seen several posts about people losing AB content. In my cases I have to restore my contacts from backup every week. I cannot describe a pattern yet, but if anybody has any details what to look for it would be really helpful.

I realize it's a good idea to scroll down before adding new Posts!!
To the extent it will help spotlight this problem, I just had this happen to me yesterday and lost 2400 entries. I have an older back up on my treo so not disastrous, yet.
If you figure this out, would you Post a solution whether it was Call Tech Support or another source of assistance. I'll be sure to do the same.
I'm waiting to investigage before I resync as I'm sure that will overwrite what's on my computer, and the data had to go somewhere.

Similar Messages

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    My address book just got wiped out, too. I think it was Mail, too, but I was not in training Mode. I wonder if there is a virus or bug. It seems to be prevalent on the boards, does anyone have any insight?

  • Issues with Global Address Book and Out of Office saying Exchange is Offline.

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  • Address Book Erased By Itself

         When I click on my address book all my numbers are gone.  But when someone calls me their name and number still come up.  So I went into the memory and it says I have 81 numbers stored in the phone.  Also when I use my speed dial the names and numbers of the people still work.  I have 1733349 bytes of memory free still.  If someone can help before I wipe my phone out, please reply.  Thanx
    Solved!
    Go to Solution.

    Before wipe the device try this, go to the address book, press menu and filter, check if you have any filter active.
    If I help you with any inquire, thank you for click kudos in my post.
    If your issue has been solved, please mark the post was solved.

  • Any ideas why my address book is out of sync with iCloud

    I migrated my mobile me to icloud a few days ago. I started with the website, verified that my iOS versions were correct on my iPhone and iPad. Then I turned the service on for my mac, iphone and ipad. The only choice I had was to merge my contacts with icloud, so I accepte it. I have 5,815 contacts. My address book backup is 367MB. Ever since I turned this on, they have been out of sync. iCloud shows 2,355 contacts and my iphone is not update. Also, it took "my card" and seemed to combine it with another business entry I had.
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    Welcome to the Apple Community.
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  • Address book, print out of groups

    How can I print a header when I do a print out of a group ?

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  • Why is select calendar and address book greyed out? Why can we not select these options?

    Why can we not select address books or calendars? Why is this option greyed out in ITunes 12?

    You have to make the selection active.
    Go to Select>all, then Select>modify>border.
    Another way is to use a stroke:
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  • HT1199 address book deleted by itself

    While I was updating my address book adding new contact information, the next thing I know all my contacts are gone except for
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    It seems like they were deleted by a virus because when I was updating,  the field would all of a sudden go blank,  I kept re-entering the update not realizing what appeared to be going on was my contact information was being deleted.
    Message was edited by: ogolferdave
    Closing this out - when I closed contacts and re-opened,  the contacts were back...so NTF - but weird

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  • Contacts and address book wiped out when syncing iphone

    HELP!! All my address book contacts on my computer and all my iphone contacts were wiped out after syncing. Sadly, I have never backed up. I've gotten as far as library>app support>address book, but the files are computer mumbo jumbo with bits and pieces of my old info thrown in. Is there any way to convert this to human speak??? Thanks,
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    Contact info is included with your iPhone's backup, which is updated if needed as the first step during the sync process - if any of the data on your iPhone that is included with the backup has changed since the last sync.
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  • Address book WIPED OUT

    Any helps on rescueing previous backups for my address book? I synced my Treo 650 today (which I hadn't done in a few weeks) and both places wiped my address book clean. I have no idea how it happened. No settings were touched.....

    I don't have an answer for you, but here is what I experienced today: (sent to Apple because when I called tech support I got the runaround on this issue!)
    My Address Book failed to load properly for about 8 hours. In the online Dotmac Address Book (which also syncs to my local address book on my HD) the list of names was there but no information. On the local Address Book app, the same thing - just the list appeared but no information was in any of the cards. It was working fine until last night.
    The other problem it caused was people could not send me mail - they got an auto response from Apple saying they were being filtered. I suspect they were being filtered because their information was missing from my Address Book, and Apple's Mail program put them in the Junk category.
    I called tech support several times on 2/15; they said they "do not handle DotMac issues" and I am not sure they even reported the problem. I went to the Apple Tiger support forum and other people have reported the same issue, so I know it is not just me. I did absolutely nothing to fix the problem, and suddently everything reappeared - so clearly this is a bug in the Address Book either on DotMac or on the Address Book app.
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  • Outlook 2010 address book prompt out hen trusted program try to send email through Outlook 2010

    Dear all,
      My program will send email through Outlook 2010(in cache mode). Sometime it may prompt the address book out and pend here, and we need to manually click "OK" to let the program run again. Although we re-write the program in
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      There are no pattern that we can guess the reason. Different recipient, different subject/content/have attachment or not can casue the address book prompt. But same email with same content/everythings may not cause prompt before and/or after.
      We try to change to offline address book and need manual sync, problem still occur.
      Just for interest~
    Cyrus
    [Sorry that MSDN not allow me to upload the cap screen :( ]

    Firstly, there is no such thing as a "trusted program" to Outlook. It only trusts COM addins, all other applications will cause a security prompt unless you have an up-to-date anti-virus app installed (if you can control the client environment).
    See http://www.outlookcode.com/article.aspx?id=52 for the list of your options. Essentially it is either installing an antivirus product or using a library such as
    Redemption (accessible from Java) or a utility such as
    ExpressClickYes.
    Dmitry Streblechenko (MVP)
    http://www.dimastr.com/redemption
    Redemption - what the Outlook
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  • Can multiple users share 1 address book w/out MobileMe?

    To date we've used MobileMe, so synchronizing our address book amongst two user accounts (1 MacBook) was easy. However, that's the ONLY service of MobileMe I use anymore. It's just WAY too expensive for what it provides, especially compared to free services like Google. Thus, we're not renewing.
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    p.s. Sorry if this is a repeat (likely)- I checked the first several pages and couldn't find anything.

    You could try Address Book and Calendar Server (http://www.addressbookserver.com) which lets you share your contacts with your own server running on your own network.
    PS: I am the developer of AddressBookServer so naturally biased towards it.

  • Help. my address book is out of Whack!

    I was syncing between two macs and now may adress book has jumbled all the emails and some of my contacts have 40 emails of other contacts including the original one . is ther a way to clean the address book up?

    Unfortunately I've had to do it manually twice !. Tried find duplicates but that made it worse. I only have 8700 contacts ;-O
    Enio

  • Address Book opens by itself

    Recently I've noticed Address Book popping up onscreen and then closing almost immediately. What could be the reason?

    The reason could be a piece of software, such as a Dashboard widget or an AppleScript, that requires Address Book to be running for whatever it does.

  • Address book wiped out all information

    My computer didn't crash, but somehow everything that I've entered into address book since buying the computer last November has been deleted.
    Is there any way to restore the information?

    Welcome to the discussions, KevinNYC.
    This sometimes helps:
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    In folder ~/Library/Application Support/AddressBook drag file AddressBook.data to the desktop. Rename AddressBook.data.previous to AddressBook.data and restart AB. If your contacts are not back quit AB again and repeat the drag/rename process, this time with AddressBook.data.beforesave.
    AK

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