Address in Credit card and payment not sticking and invalidating payment
I am trying to purchase international roaming. The ATT app to pay keeps failing. I know the credit card works. I have seen other posts on this also. I have called ATT and they seem to be useless saying use another credit card. However, its not the card -- its the app. very frustrating. I hope they fix it soon.
Hi there Adam,
This is a fantastic question! You are correct that a gift card branded with a major credit card logo, such as American Express, would be considered a credit card by our system. Sadly, you wouldn't be able to combine a credit card payment with a payment from PayPal as well. I apologize for any disappointment that this news may bring you. With that said, you may combine PayPal or a credit card payment method with Best Buy gift cards or My Best Buy rewards certificates. For more information, check out our Payment Methods page on BestBuy.com.
Cheers,
Tasha|Social Media Specialist | Best Buy® Corporate
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Similar Messages
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when i try to change my payment information on my apple id i get a message "your credit card information does not match your bank's records. please enter a U.S. credit card and matching billing address." why do i do?
Please explain
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I live in China, have Dutch nationality, and no US address or Credit Card; how can I have access to products from the US iTunes store, in particular music, when such items are not available from the China iTunes store? In general, what are the differences between countries' iTunes offerings? Does one really need an address and a credit card for any country to be able to access that countries iTunes store? Why these restrictions?
You cannot.
You cannot use another countrys itunes store.
You must be physically locates inside the borders of a country to use that countrys itunes store and a credit card issued in that country with a valid billing address in that country.
The owners of the distribution rights of movies/music/etc differ by country. These distributors decide who can sell their content in that country.
Buy from another source if your countrys itunes store does not carry somehting that you want. -
have donated $5 dollars to your fund and my credit card company has informed me that multiply payments being taken. Please confirm that this has stopped.
Please email me a response.
Wendymacrays.Hi Wendy,
Mozilla Support volunteer here.
I've marked your question for escalation and am trying to get a member of the fundraising team to get in touch with you. Hopefully you'll hear from them soon.
In the meantime, the best way to get help would be to email [email protected] for help. Mozilla staff monitor this address and you can expect a quick response (usually 48 hours, though might be delayed during the holidays).
Best,
Jayelbe -
I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?
Is this a pre-paid card thing? Or different billing address than your iTS account?
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All my purchases on itune are billed to a credit card that is not the credit card that is detailed on my billing profile? How is this possible? I have checked and reinserted my credit card details several times in my billing section and still charges are taken off a different credit card, that's not listed on my billings details????How do I stop this? How do I get hold of an e mail address for billings so I can ask them what the heck is going on?
Please help, I am going mad trying to understand thisIt is a bad situation. Your credit card expired but you cannot change it because FormsCentral is retiring.
Please consider moving your forms to JotForm right away. It takes a few minutes to do it using JotForm new Import Wizard:
http://www.jotform.com/formscentral/ -
i clicked GIft Song.. next it took me to... password... click billing info... i put in the credit card number .... and my card gets charged Rs 60 for a Rs 15 song... how is this... Second, I do not see the purchase, not it asked me whom to gift the song.
Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
Were you also charged for the song ? If not then do you get any error messages when trying to gift it ? -
Alright, I put my credit card information into my iPod and a few weeks later my iPod. My iPod said my credit card was not valid and I am not able to download or update apps
If you know the payment method is valid then all you can do is contact iTunes:
Apple - Support - iTunes - Contact Us -
I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I dont care if i owe apple's itunes appstore a few dollars over 2 in app purchases i never meant to download in fact the whole app itself i wanted to delete...but out of the hundreds (maybe lower thousands) fof dollars in music and apps and whatever else, that i rightfully purchased over the passed couple of years....should *NOT* have the upgrades and/or previous purchased songs withheld from me over $3 in accidently purchased add ons through an existing app i deleted an disliked anyway
Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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Hi people!
is mandatory to have a credit card to my account? and if I do not have a credit card I can not make a Itunes Account?Hi,
In addition to Roger's post, you will need a credit or debit card at a future date if you want to buy from Istore.
You can use itunes gift cards that have been purchased from external sources. Card needed if to want to buy gift card from Istore.
Jim -
Why can I all of a sudden not purchase on Cand Crush and on Words With Friends?? The credit card company has NOT stopped anything. I have no problems with other iTunes purchases!
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
My old iphone was replaced today, due to faults. Now it will not allow me to use my credit card account for the appstore and itunes?
Please don't tell me to retry, or re check my information because it is all correct, it basically says u cannot use thi account due to it being connected to another device... which is my old fault iphone, at the apple store.I have never before heard of cards being locked to a single device... but your case has shown me that it happens.
If I am getting it right you try to log in to your account and it asks for billing information, and when you enter your card details it tells you that the card cannot be used. If that is the case then I'm sorry to say that my only suggestion would be to contact iTunes support directly; the contact form can be found in here: Apple - Support - iTunes Store - Contact Us -
What can I do I can not to purchase credit on my game when I was change my credit card information....and it said please contact the iTunes support to complete this transaction
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have blocked my credit card on my itunes account, and was told to go in and click none so that I can still push through free apps and songs already purchased to my phone and I can not find it anywhere
I had the same problem. Go back into Verizon Tunes. At the bottom of the screen you should see 3 dots. Touch them and that will bring up additional choices, one being Downloads. In the Downloads choice is 2 bars. One bar is Pending Downloads (aka Music Inbox) the other bar shows your download history.
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Hi there
Good greatings
im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of that page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
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