Addressing the inserted memory card HP Officejet Pro 8600 e-All-in-One Printer - N911a

I upgraded to this printer from a 6500A Plus which allowed the SD card to be accessed with I.E. via the printer's IP address followed by "memory_card" The full syntax in my situation was http://192.168.0.111/memory_card The problem is that doesn't work on the 8500, and neither do other permutations I tried such as "memory", "memorycard", "SD" etc. Does anyone know what syntax works on the 8500, does anyone know why it can't be the same syntax for all? The setup and user's guide didn't touch this topic on the 6500 and neither do they on the 8500, and it's not in the extended FAQ's on the 8500, apparently I'm the only one asking, and my need is not that uncommon. Thanks in advance for your help. Dean
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If you prefer to connect to the memory card in the printer from a DOS prompt ( cmd ) you can try the following
c:\ net use x: \\ipadress\memory_card
in my case it looked like this
c:\ net use z: \\192.168.1.10\memory_card
you might want to type the following command line first to be sure the drive letter you choose to use is not already being used.
c:\ net use
This should list all the file shared already connected to your PC

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HP Officejet Pro 8600 e-All-in-One printer - N911a - Cannot scan

Hi Support,
I am getting very frustrated with my new printer. Now I have searched this forum and tried this and that, installed and uninstalled and run misc. HP tools, still I cannot use the "HP Scan" program from the PC and also not the "Scan to Computer" option from the printer.
I get an error message saying that "HP Officejet Pro 8600 was not found".
I am able to scan to a networkfolder - and printing is also possible.
I have activated every setting in the EWS admin module to be sure.
I have checked that these services are running (was mentioned in another support ticket):
- Remote Procedure Call RPC .
- DCOM Server Process Launcher
- RPC Endpoint Mapper
- Shell Hardware Detection
- Windows Image Acquisition (WIA)
and they are - so that is not the problem.
When I run the "HPPIW.exe" (Printer Install Wizard) downloaded from support - it says that the full installation is there except the drivers.
System info:
HP Officejet Pro 8600 e-All-in-One printer - N911a
Windows 7 Home Premium 64-bit
Product CD - holds driver version 24.2.0 ( which also is the latest version that I can download.)
Please someone help me, I was expecting to be able to use the product that I bought ;O)
Thanks,
Thomas, (Denmark)

Hi fogh,
Make sure that the firmware is the most current version, and then install the printer using the software from the link below. If you still have an issue I would suggest installing the printer on a different computer to help isolate the problem. Let me know what you find out?
Firmware:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-101905-2&cc=us&dlc=en&lc=en...
Software:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-97846-2&cc=us&dlc=en&lc=en&...
I am an HP employee.
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HP Officejet Pro 8600 e-All-in-One Printer - N911a, options for printing envelopes

I use the American Greetings program to print out cards & envelopes. when I try to print a greeting card size A9 envelope it is not a supported size in the dropdowns for paper size or media selection. I can get the envelope to print with no problem but it does not print the text or picture on the envelope correctly. Why isn't an A9 envelope supported in the dropdowns?

Hi BH1969,
I understand you are trying to print on an A9 sized envelope. To answer your question as to why the A9 is not listed as an available option, A9 is not a supported paper size.
Found on the Product specifications Page.
As you can see by the chart above, the A9 is not a supported envelope size, thus it will not be found in the drop down options.
I hope this answers your inquiry.
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Error when trying to connect to memory card on Officejet Pro 8600 in WLAN

Hi All,
Since I upgraded my MacBook Pro and iMac to Mavericks I can no longer access my memory card that is inserted to my HP Officjet Pro 8600. Connection is WLAN infrastructure. However I also tried the Wireless Direct connection (no router) but still I receive the same error message.
"There is a probelem connection to the server "192.168....". There are no shares available or you are not allowed to access them on the server. Please contact your system administrator to resolve the problem."
In order to access the memory card, via Go - Connect to server, I used the smb://192.168... as well as the cifs://192.168... but it fails in both cases. I still have another partition on the MacBook Pro with Mountain Lion and from there it works fine to access my memory card.
Anyone out there who has a clue what is wrong in Mavericks?

Not sure that Mavericks has a problem. I can still connect to the SD card mounted in my Canon MG6360 via wireless.
Not sure if the HP is the same but with the Canon I have to add a path after the network address - ex smb://IP_address/canon_memory. If I just enter the IP address then I cannot connect to the printer. Maybe there is a similar requirement with the HP?

Officejet Pro 8600 e-all in one; "HP Solutions Center, Web Printing, etc did not install.

Windows 7; Wireless network; Today I installed my new Officejet Pro 8600 e-all-in-one wireless printer. When finished I was able to print, I set up e-print, and the scanner works, but could not find what used to be called the "HP Solutions Center" that I could click on to choose scanning, check ink supply, get "Help", and so on. An HP 8600 printer icon installed on the desktop, but when I clicked it, it was just a bunch of meaningless jibberish but had no function. I went to "Start", then HP, and was able to somehow get a "Scan Icon" to open. I did not get the option to set up "WEBPRINT", nor REGISTER MY PRODUCT, and so on. In other words, the installation did not finish. I tried putting the CD back in, but no additional options were available except to re-configure, etc. Thank you for your help.
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PM sent about Scrubber
JonW
I work for HP

HP Officejet Pro 8600 e-All-in-One Printer - N911a: Scan & Copy in color results in full cyan page

Product Name: HP Officejet Pro 8600 e-All-in-One Printer - N911a
OS: Windows 8.1 64 bit
I noticed the problem: After I scanned a medical card that was 80% cyan.
Problem: The problem persists when scanning/copying using the ADF or using the scanner glass bed.
Only occurs during color scanning or copying. I can print a file from my laptop or home pc with no issues, as long as the color file did NOT come from my printer.
If I had scanned the small O'Riley's note in black & white there would have been no streaking.
I have reset, used the HPP Dr., cleaned the glass, etc, & followed Solutions 1 - 3 http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02881567&lc=en&product=4323659&tmp...
I sincerely appreciate your assistance.
Rene'

Hi @Veritasabt,
I see that you are having issues scanning and copying in color from the glass and the ADF. Thank you for providing the screen shot. I can help you out today.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. HP Officejet Pro 8600 N911a Firmware.
Try scanning again to see if you have the same results.
Please check your private messages for additional steps to try.
In the forum beside your handle name just click on the envelope to view it.
Have a nice weekend!
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Gemini02
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HP Instant Ink for HP Officejet Pro 8600 e-All-in-One

I just purchased a new HP Officejet Pro 8600 e-All-in-One printer and was setting up HP Connected, etc. I came across HP's new service for ink called HP Instant Ink and was immediately sold. I went to go and sign up and the prompt told me that my printer was no eligible/supported. Now, I am more than willing to pay HP a monthly fee to be a part of this service and I just bought a state-of-the-art printer to do just that.
Thanks to the "Ask HP Experts" forum on printers, I thought this would be the most opportune time to get this addressed. I REALLY want my printer to be eligible in the HP Instank Ink Program and I know you guys can make it happen. I just switched from an Epson and I am really impressed with my new printer; but, if HP added my new printer to the eligibility list for Instank Ink I would be astounded.
Please add the HP Officejet Pro 8600 e-All-in-One printer to the Instank Ink program, I would totally pay the monthly fee for it. Thank you.

I was so disappointed to get to the part where I pay only to be told my new printer, the officejet pro 8600 all-in-one, was not eligiable. But why?

Cant WiFi connect HP Officejet Pro 8600 e-All-in-One Printer to internet

I cant WiFi connect HP Officejet Pro 8600 e-All-in-One Printer to internet... at least I think that is the problem. I have followed all the instructions on HP Print and Scan Doctor as well as Troubleshoot HP Installation Failure. My router is running fine for everything else and I have entered the static address for the printer into the router. It appears that my printer believes it is connected to my WiFi (Ihave WPS it multiple times), but when I type it's IP address into my IE nothing shows up. My router doesn't appear to see the printer either. I have the latest driver installed on my computer. I suspect this may be a router issue: new router Asus Double 450 Mbps N Router (Dual band - but it appears my router is using the 2.4Hz band to communicate with WPS). Windows 7 64.
Any help is appreciated!
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Hello NRHII,
Welcome to the HP Forums!
I understand you're unable to connect the Officejet 8600 over a wireless connection. I will do my best to assist you! I would recommend power cycling the router, printer and computer:
1) Turn off your printer
2) Disconnect the power cord from the back of the router
3) Restart your computer
4) Wait less than 60 seconds, plug the power cord back into the router
5) Turn your printer back on, wait for the computer to turn on
Is the wireless light blinking on your printer? If so, please reconnect the wireless on your printer by using the wireless setup wizard: (This information is stated here.)
On the printer touch screen, touch the Right Arrow ( ) to display the second navigation screen.
Touch the Setup icon ( ).
Touch Network , touch Wireless Setup Wizard , and then touch Continue . The printer searches for available networks.
Touch the name of your network, and then touch OK .
If prompted, enter the network password, and then touch OK . The printer connects to the network.
Also, as I was typing this post TreeFrog posted some great information to follow.
Have you followed this entire HP document on Printer Does Not Maintain Wireless Connection? If not, follow this document. Please post your results, as I will be looking forward to hearing from you.
Have a great day!
I worked on behalf of HP.

HP Officejet Pro 8600 e-All-in-One Printer - N911a printer assistant

Hi!
So, I replaced an HP Officejet Pro 8600 e-All-in-One Plus with an HP Officejet Pro 8600 e-All-in-One Printer - N911. Subsequently the HP Printer Assistant desktop shortcut disappeared from my computer -- and apparently from the computer entirely because it eludes searches as well. So multiple times (like, 20 times) I have removed and reinstalled the printer on this computer because sometimes -- not every time, infuriatingly -- immediately after installing the printer from the online driver, the Printer Assistant opens -- but there doesn't appear to be a way create a desktop shortcut for it. As soon as I close it, it's gone forever, and it's just not practical to have the Printer Assistant open all the time. The next time I want to scan something wirelessly, I have to go through the process again. It's driving me insane.
Is there any way to download just the HP printer assistant software, or some sneaky way to create a shortcut for it? It's the only efficient way for me to interact with the printer for scanning (the bulk of the printer's usefulness) at my home office, and if I cannot get it to work consistently, this will be the last HP product I buy.
Thanks in advance!

Hi,
Follow the steps below to repair the software installation when cliking the HP Officejet Pro 8600 will not launch the HP Printer Assistant software, these steps should resolve a such:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03659948&lc=en&jumpid=reg_r1002_us...
Please let me know of any change,
Shlomi
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Printer won't print - HP Officejet Pro 8600 Plus All in 1

Hi,
Please can anyone help me ?
I have Windows 7, 64 bit HP computer with a HP Officejet Pro 8600 Plus All in 1 Printer.
It printed over the network/wireless yesterday. I then had a problem scanning to the computer so I followed advice on the HP community and uninstalled and re-installed the latest software/driver for the printer.
Today it WON'T PRINT!! The printer has a connection to my router (Plus Net Technicolor N router) and shows the little symbol on the printer screen. I tried printing my work today and it says the printer is offline - it can't be as the printer is ON and has a signal connection.
I have uninstalled, reinstalled, turned it on and off on the printer, I've restarted the computer, I've unplugged and plugged in all of it - the router, computer and printer. The computer has the green tick to say the printer is the default and it is ready. It then says to check the network connection or it maybe to do with the firewall settings, but these I haven't changed for over 1 month and I've printed loads of stuff between then and yesterday.
I desperately need my printer and short of going to have to buy a brand new one - I don't know how to fix it!!!
Please can anyone out there help me??!!!
Help!!!!!!!!!!
Thanks for any helpful advice
Victoria

Just to say as well that on the top of the 'X there is a problem printing' At the top where it says the printer - it has on it 'Fax - HP Officejet Pro 8600'
So it is trying to print from the 'Fax' part of the printer and yet when I change the printer device to the actual 'printer' part to default it always changes back to the 'fax' Officejet Pro 8600 Plus rather than the Officejet Pro 8600 Plus.
I will uninstall all the elements to the printer and then find the latest driver to the printer and start again to see if that helps.
Please help me!!!
Thank you for any helpful advice
Victoria

Hp officejet pro 8600 flashing all lights

Flashing all lights until I press the power button. I notice it will not happen if I disable the wireless icon.

Hello @hmgm123,
Welcome to the HP Support Forums!
I understand that you're encountering a blinking light state on your HP Officejet Pro 8600 e-All-in-One Printer. I would like to assist you today with resolving this issue. Now you indicate in your post that the flashing lights occur until you press the power button and this issue doesn't appear to occur if you disable the wireless. Now just to clarify, after about 5 minutes or so your printer is designed to go into a power save sleep mode state. When this occurs you will see a flashing power button. However, when you print to you printer the printer will automatically wake up for you and print the job. At the very moment the printer awakes from sleep mode the green power light will return to the normal solid state. With that being said, the blue wireless light will flash if the wireless is enabled but your printer is not connected to a wireless network. This blinking wireless light indicates that your printer is searching for a wireless network to connect to. The light will remain Off if the wireless feature is disabled if you are not using it. The wireless light will remain solid if you are utilising the wireless feature and the printer is connected to a wireless network.
With all of that being explained, does this normal blinking light behaviour match what is occuring on your machine?
Here's more information: What is Sleep Mode?
If not, when exactly does the flashing light state occur?
I look forward to hearing from you!
X-23
I work on behalf of HP
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Problems with lcd screen HP Officejet Pro 8600 e-All-in-One Printer - N911a

The backlighting on my lcd screen has all but gone out. Product HP Officejet Pro 8600 e-all-in-one printer - N911a

Hi greenbeaner, I see that you're having problems with your printer's display. I would take a look at the document below. Officejet Pro 8600 Let me know how it goes.

I just purchased a new HP OFFICEJET PRO 8600 e-ALL-in-one printer

I just bought a new printer: HP Officejet Pro 8600 e-All-in-one, Product #: CM749A#B1H and HP 950Black officejet ink cartridge.
I have 5 564XL ink cartridges I bought from HP, unused, unopen: 2 black, expire Aug 2015
1 cyan, exprie July 2015
1 Magenta, expire June 2015
1 Yellow Jaune, expire July 2015
Since those cartridges are not suitable for my new printer, how do I return nd get refund?

You'll need to contact HP Phone Support about this. Failing that, another option would be to sell them on eBay.
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

How do I tak out the ink cartridge on HP Officejet Pro 8600?

Need to remove my ink cartridge to buy a set backup. How do you remove the old cartridge?

The HP Office Pro 8600 series consists of 3 model variations. I have the Plus version. All functions similiar.
With the power 'ON', grip the side of the front panel (left handed) just below the HP logo. The entire panel will swing down. The ink cartridge bay will move from the right to the left. Push on the cartridge, and it will pop-out.
Manual, see pg 13 and 92. WARNING per HP: Never turn off the printer when ink cartridges are missing.
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Printer -- HP OfficeJet Pro 8600 Plus

Resetting the administrative password on an Officejet PRO 8600

I lost much of the content of a 4 year old Mac when an electric short burned out the insides in a manner that Apple was unable to determine the causes. The end result is that I found that the administrative password for my 8600 died with the old Mac as I was unable to recover the Keychain which had all the password information in it. I wish now that more importance had been stressed in the instructions when passwords were being set-up, about the future need of them in order to utilize so many important features of the printer.I would very much appreciate any guidanc I can get in how to go about resetting the administrative password of my 8600.

Hi , Welcome to the HP Forums! I see that you are trying to reset the administrative password for your HP Officejet Pro 8600, and I am happy to help! You can do a reset of the printer using the LED screen on the printer. Select Setup, then Tools, then Restore Factory Defaults. "Restore Factory Defaults" is the last item on the list, and then you will have to scroll down to see it.
This will erase all settings on the printer including the administrator password. Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”

Addressing the inserted memory card HP Officejet Pro 8600 e-All-in-O​ne Printer - N911a

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Addressing the inserted memory card HP Officejet Pro 8600 e-All-in-One Printer - N911a