AddressListMembership and user missing from GAL

Question

Hello,
Exchange 2010 sp3, RU3 windows 2008 Entrprise
I have a user who, I am unable to see from outlook global address book. It has been more than 72 hours since the account was created.
I compare a user I can see in GAL and the user that is not seen in GAL has the "AddressListMembership                  : {}"
missing. 
How do I go about to ensure he has it set correctly ? 
AddressListMembership                  : {\All Users, \Default Global Address List}
User that appears in GAL has the below
get-mailbox jsnyder | fl
AddressListMembership                  : {\All Users, \Default Global Address List}
User NOT in GAL hasthe below
get-mailbox bthoron | fl
AddressListMembership                  : {}
thanks!
JOe

Answer 1

This might be more than what you are asking, but here's the steps I use for OAB Troubleshooting:
(Shell) Update-GlobalAddressList –Identity “Default Global Address List” –DomainController “dc.fqdn.name.goes.here”
(EMC) Right click on the Default Offline Address List in EMC under Org>Mailbox>Offline Address Book and select Update (make note of which server is the generation server for the address book)
(Shell) Get-OfflineAddressBook | Update-OfflineAddressBook
Restart BITS service
(Shell) Get-ClientAccessServer | Update-FileDistributionService
(Services) Manually stop and restart the Microsoft Exchange File Distribution Service on Exchange Server that generates the default offline address list (refer to the note made above on which server
is generation server)
Browse to D:\Program Files\Microsoft\Exchange Server\ExchangeOAB and verify the modified date changes for the OAB folder (07360…)
Wait for about 15-20 minutes, then download a full copy of the offline address book in Outlook (uncheck the option to download changes only)