ADE 2.0 crashes under Vista Home

Question

First at the end of the installation I recieve the following message about migration stopped working (note that I had v. 1.7.2 installed)
Description:
  Stopped working
Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    migration.exe
  Application Version:    1.0.0.0
  Application Timestamp:    50583571
  Fault Module Name:    KERNEL32.dll
  Fault Module Version:    6.0.6002.18704
  Fault Module Timestamp:    5065ccb6
  Exception Code:    e0434f4d
  Exception Offset:    0003fc16
  OS Version:    6.0.6002.2.2.0.768.3
  Locale ID:    4105
Then when I start ADE 2.0 I have a dialog informing me that Adobe Digital Editions 2.0 stopped working.
Description:
  Stopped working
Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    DigitalEditions.exe
  Application Version:    2.0.0.0
  Application Timestamp:    5058357c
  Fault Module Name:    KERNEL32.dll
  Fault Module Version:    6.0.6002.18704
  Fault Module Timestamp:    5065ccb6
  Exception Code:    e0434f4d
  Exception Offset:    0003fc16
  OS Version:    6.0.6002.2.2.0.768.3
  Locale ID:    4105
Although I can revert backt to v. 1.7.2. it is getting a problem for me because ebook sites requiring more and more ADE v. 2.0 installed. Please help.

Answer 1

ADE2.0 is a very buggy program.  I still use 1.7.2 as it is adequate for me and works with my PRS-350; but I can see that there are a couple of features of ADE 2.0 that would be useful (if it worked at all).
First, just in case. Did you have an option 'skip' or 'migrate data' when installing ADE2.0.  Try choosing the option 'skip'.
(Just did a test and installed V2.0 on Windows 8 using the 'Skip' options, and without un-installing 1.7.2 and it worked.
Of course, that doesn't mean it will work for you ...)
If you have done that or it doesn't work, try the following.  I can't promise anything as I haven't tried it; but .....
Uninstall v1.7.2.
Check for all directories relating to Digital Editions and delete them (or safer, rename them in case they contain books etc).  eg
C:\Program Files\Adobe\Adobe Digital Editions
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe\Adobe Digital Editions
C:\Users\<userid>\AppData\Local\Temp\Digital Editions
C:\Users\<userid>\AppData\Roaming\Adobe
C:\Users\<userid>\Documents\My Digital Editions