ADE crashes opening library book

Digital Editions will no longer transfer a library book to my Nook. I get the following error: "Adobe Digital Editions quit unexpectedly." I'm running OS X 10.10.1 and ADE 4.0.2

Follow-up... it turns out this problem was caused by a corrupted e-book file. The test is to download another e-book, then try to open it. At my librarian's suggestion, I tried this and it worked. They will try to fix their broken e-book file.

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ADE Crashes opening library book from OneClickDigital (Mac OSX 10.9.5)

I'm new to ADE. Our local library started offering eBooks this past week via OneClickDigital.
eReader is ADE. I loaded 4.0 on my Mac and downloaded an eBook. ADE crashes every time I download a book or attempt to open the book.
After the crash, the book appears to be downloaded - I can even open the Mac Finder and see the pdf on my hard drive in Documents->Digital Editions.
I've tried various ways to open the book - double clicking, right-clicking the book icon and selecting read and selecting the book and using the File->Read menu. All of them result in a crash.
Any suggestions? I've seen recommendations to load earlier versions of ADE, but I don't know a legitimate source for that.
Screenshot

Try posting in the MacBook Pro laptop forum. his is the Mac Pro desktop forum.

ADE won't let me read DRM books - 4.0 crashes when opening library books (EVERY. SINGLE. TIME) so I installed 3.0 and now I get an "activation error". I have it authorized to my ID....WHERE IS THE STAFF TO ANSWER QUESTIONS?!?!?!?!?!?!?!?!?!?!?!?!?!!?!?

Working on a MAC with a Kobo. ADE won't let me read DRM books - 4.0 crashes when opening library books (EVERY. SINGLE. TIME) so I installed 3.0 and now I get an "activation error". I have it authorized to my ID....WHERE IS THE STAFF TO ANSWER QUESTIONS?!?!?!?!?!?!?!?!?!?!?!?!?!!?!? I have wasted hours on this and I'm getting really annoyed.

Thank you! This worked. But now I copied my files back, which was successful. But the last file did´t work. I even loaded this file from the bookstore. When I try to load this file, ADE crashes and gives me the following report:
Process:               Adobe Digital Editions [1042]
Path:                  /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Identifier:            com.adobe.adobedigitaleditions.app
Version:               4.0.3 (1)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Digital Editions [1042]
User ID:               501
Date/Time:             2015-03-17 17:24:50.622 +0100
OS Version:            Mac OS X 10.10.2 (14C1510)
Report Version:        11
Anonymous UUID:        39575296-9512-7D9E-6037-5A7F3189509D
Time Awake Since Boot: 3000 seconds
Crashed Thread:        0 Dispatch queue: com.apple.main-thread
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000020
VM Regions Near 0x20:
-->
    __TEXT                 000000010fa2d000-0000000110299000 [ 8624K] r-x/rwx SM=COW /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.adobedigitaleditions.app 0x000000010ff7ff1f uft::Value::inlineSet(uft::Value const&) + 7
1   com.adobe.adobedigitaleditions.app 0x000000010ff74e54 uft::Value::operator=(uft::Value const&) + 14
2   com.adobe.adobedigitaleditions.app 0x000000010fbcbdbc css::StyleHandler::verifyXMLStylesheetTree(mdom::Node const&) + 300
3   com.adobe.adobedigitaleditions.app 0x000000010fbc868d css::StyleHandler::processXMLStylesheet(uft::URL const&, mdom::Node const&, uft::String const&) + 227
4   com.adobe.adobedigitaleditions.app 0x000000010fbc8586 css::StyleHandler::resourceDownloadComplete(mdom::Node const&, uft::String const&, uft::URL const&, uft::String const&) + 142
5   com.adobe.adobedigitaleditions.app 0x000000010fcef047 pxf::ResourceStreamReceiver::bytesReady(unsigned long, dp::Data const&, bool) + 207
6   com.adobe.adobedigitaleditions.app 0x000000010fcc84cf rmsdk::zip::ZLibDecompressorStream::bytesReady(unsigned long, dp::Data const&, bool) + 683
7   com.adobe.adobedigitaleditions.app 0x000000010fca66b0 package::AESZipDecryptor::bytesReady(unsigned long, dp::Data const&, bool) + 576
8   com.adobe.adobedigitaleditions.app 0x000000010fcc71e6 rmsdk::zip::ZipEntryStream::bytesReady(unsigned long, dp::Data const&, bool) + 34
9   com.adobe.adobedigitaleditions.app 0x000000010fcc7151 rmsdk::zip::Entry::bytesReady(unsigned long, dp::Data const&, bool) + 235

I can't open library books in Kobo Aura.

I can't open library books in Kobo Aura. I get the error - check activation. I've tried for several days now and still no change. Can anyone help me?

Can you please try re-activating? or try the below case
Kindly follow the below suggestion and let us know if this helps in resolving this issue:
Download ADE 3.0 from the following URL - http://www.adobe.com/support/digitaleditions/downloads.html
Install ADE 3.0 on your computer.
Connect the KOBO reader in ADE 3.0
Activate KOBO using ADE 3.0
Now you can transfer and reader books

Unable to open library books on Kobo Touch

I am unable to open library books which are DRM protected on my Kobo Touch. This is a new problem in the last few months. The message on my Kobo is "This document is protected by Adobe Digital Rights Management and is not currently authorized for use with your Adobe ID. Please sign in with the authorized Adobe ID and try again." At Kobo's suggestion I have done a factory reset of the Kobo Touch. I have also deauthorized both the computer and Kobo, and authorized them again. Still no luck. Please help! I have wasted ALOT of time on this.

There seem to be lots of people have Kobo problems at the moment.
I haven't got one so I am not sure if this will help, but read around the post below and see it it matches.
possible help with Kobo issues … I haven’t tried this
from post 23 in http://forums.adobe.com/thread/1124380?tstart=0 by Shirltaylor, Jul 26, 2013
Also, try ADEv1.7.2.
~~~~~~~~~
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172
Some people have found ADE trying to upgrade automatically.
It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.
Probably best to say no if 2.0.x installation asks if you want to migrate your library.

ADE crashes and the book is not transferred

I have a new nook. Have downloaded and installed and authorized ADE. When I double click a .acsm link the book loads to ADE. When I drag the book to my nook, I get the little green plus sign and the dialog comes up saying it is preparing the file, then ADE crashes and the book is not transferred. I am on an iMac, Yosemite 10.10.2 if that matters

Hello,
Please download the latest ADE 4.0.3.114137
http://www.adobe.com/solutions/ebook/digital-editions/download.html
Some of the crashes have been fixed in this release.
Thanks for being the part of product improvement.

Help pls - unable to open library book

I was having no problem till yesterday and all of a sudden library book won't open on my Andrioid tablet. I tried to unistall and reinstall the Overdrive, reauthorized and all but I still keep getting the err message with an error code of 1069. Any idea on how to resolve this?
All help appreciated.
Thanks.

ADE does not support Android devices.
===============

Error Opening Library Book in Digital Editions

I downloaded a library book and when i try to open it in digital additions i get the following message:
Error getting server contect, server communication problem, E_ADEPT_LIC_TOKEN_NULL_DATA
What does this mean and how do i fix it so i can read my book?

Mine worked out fine. I dowloaded from the Sony e-book store and paid for them (of course). Transferred them to my library onb the Reader and then cut and paste thenm from the library to the Reader. Sounds easy? Took me a while.
In the meantime I have been trying out downloading from another site some free books but Adobe craps out!!I will have to leave that for another day - hope yours works out.

I have windows 7 64 and downloaded ADE but cant open library book

I checked out books from my local library to read on my laptop but ADE says file corrupt. Deleated everything and re downloaded but still wont open. Contacted library and they told me to uninstall then reinstall. I also checked out another ebook and that one too is unreadable. Do I have to have a Nook to read this type of book? Anyone can help be greatly appreciated :0

Ain't ADE's problem - no matter what they say at the library. This is a
pretty straightforward problem that is created when the sending software
screws up the file in the transfer.
===============

Returning library book early crashes ADE 3.0 in Win 8.1

Every time I try to return a library book early using ADE 3.0, ADE crashes. The book is returned, but this is surely a bug in the product.
Any fixes?
-jackie jones

Hi,
It will be really helpful if you could share the crash logs with us.
You can find crashlogs in "Console" app.
In Console App, you need to click on the "User Diagnostic Reports" in the left sidebar and then there you will find report for ADE (something like "Adobe Digital Editions_<date>_<machine-name>.crash".
Thanks.

Library books downloading to wrong file, can't get them onto computer

After happily using ADE to load library books onto my computer for 2 years, I went and screwed it up. I didn't have a shorcut to ADE on my desktop - the only way I was able to access it was to open Adobe Reader and then through the Adobe Reader "Help" menu, I could get to ADE. Well, I got tired of doing that, so I played around with things and found a way to pull out ADE and make a separate icon on my desktop & start menu. I thought everything was fine until the next time I tried to take out a library book. Suddenly when I went to download the book, I got an error message & I noticed that the file name where the book was trying to load to had changed from "adobe digital editions" to something odd, like "ACS" plus some more stuff. And it didn't give me the option to change it to anything else though a drow down menu or by browsing my files or anything. I'm still able to get into ADE & use it for the books I already have downloaded, just can't download anything new.
Is there any way for me to manually change it back to the correct file name? Is it possible for me to fix this without uninstalling & reinstalling ADE? If I must uninstall, is it possible for anyone to give me very detailed, step-by-step instructions, as I'm okay with the basics on computers, but not so good with stuff like this. I'm on Windows XP. Thanks so much for any help you can offer!

Try just reinstalling it, without uninstalling, and see if that helps. It shouldn't upset your old books and settings.
As you are on XP, I suggest the slightly older v1.7.2. (Actually, the new version has so many bugs I suggest the older one for everyone.)
Download it from http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions/_jcr_content/main -pars/procedure_2/proc_par/step_0/step_par/download/file.res/digitaleditions.exe
(see Adobe page http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html for more details).
Click the downloaded file in your browser (or double click as appropriate for the particular browser) to start the install.
It will ask a few questions, just take all the easy answers.
With luck, that will make the proper file association for .acsm files.
If it doesn't, there is a chance that at least going through the rigmarole you tried above will now work.
Good luck ....

Can't read books on KOBE, ADE crashes when I try to open book

ADE 4.02
iMac 10.10.1
Crashed Thread:        0 Dispatch queue: com.apple.main-thread
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
I reloaded ADE & deleted the book and borrowed it again.
Same result.
=====
Before this books seemed to download ok, but when I bought some books from KOBO some of the library books disappeared and others would only display table of contents, and would exit when I hit next page. Not sure what version of ADE I was using then. KOBO suggested I install 4.0, but sent me a link to 3.0 and I tried both. I called asking if I could return the KOBO and they walked me thru deleted both KOBO and ADE and reinstalling over several hours and borrowing more books, and it crashed. I tried several more times re0initialing my reader but not the 2 apps, and restarting it several times (was actually trying to get it to reset) and it finally started working until I tried to borrow this book.
====
KOBO now says it is an ADE problem and won't help me with it or let me return it. (Wish I had got a Kindle)

I tried 3.0 and the latest book now opens and ADE says it is on KOBO after I drag it there, but when I disconnect and open KOBO itself it is not there.

How to solve ADE crashing on Mac OSX 10.9 when opening library ascm/epub files?

When trying to open some, but not all, epub library books using ADE, ADE sometime simply crashes and quits, for specific books. The only error message I get is "Adobe Digital Editions quit unexpectedly" —which is not a terribly helpful message, since it's pretty obvious what just happened. I'm using a mid 2009 macbook with Mavericks (10.9.5) and some of my library books work just fine, while others crash the machine when I try to read them (the book downloads & shows up in my library, but if I try to read it, ADE crashes & quits. I'm using the same reader, same computer, and same library account for everything I've read using ADE and I cannot find any useful help about why ADE will open some of my library books, but not others, even though they all appear to be in the same format. I was hoping that ADE would get me out from under the tyranny of Kindle and actually be a functional e-reader on my laptop, but so far, that has not been the case.

All 3 of my books transferred over without my having had to do anything at all. If you're worried about retaining books, you could try moving your ADE 4 to an external drive & confirming that your books are also there. I believe that the book information is saved elsewhere (separately from the ADE) and it should simply transfer over, but since I only had three books, all library items, I didn't have much to lose. All I can speak from is my own experience. I had to get rid of ADE 4 in order to successfully install ADE 2.0.

ADE crashing when opening library ebook or copying it to a device

Adobe Digital Editions keeps crashing every time I try to open a borrowed library book (epub) and every time I try to copy it to my device.
I'm using as macbook air and the device is a Kobo Aura. My computer is authorized with my Adobe ID, I have tried restarting the program and the computer and the device connection, and I have tried adding the epub file directly from my computer to my device file, but of course my device tells me it is not viewable because it is DRM protected.
I've seen a few other people having this exact problem (but with different devices or computers, so it appears to truly be an ADE issue), but with no answers! Please help!

Never mind, I got it to work. I erased ADE 4 and installed ADE 3 (Adobe Digital Editions downloads) and then I unauthorized the computer and the device and reauthorized them with the Overdrive ID (which I had to create at Overdrive.com) instead of the Adobe ID.

I am unable to open my downloaded library books in ADE. I have a Mac running Snow Leopard and want

I am unable to open my downloaded library books in ADE. I have a Mac running Snow Leopard and want to transfer the books to a Kobo reader. Was able to load books perfectly until recently. I have tried trashing ADE and re-installing but have received the message that the version of ADE will not run with my current operating system. Tried resetting the Kobo reader and thought maybe it was not authorized but it appears in ADE when I plug it in. Any help would be greatly appreciated - getting very frustrated!

You nshould ask in the Digital Editions forum,
http://forums.adobe.com/community/adobe_digital_editions

ADE crashes opening library book

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