ADE Keeps Attempting to Authorize Computer with an Old Email Address
I recently updated my nook. When I checked out a library book and went to transfer it from my computer with ADE to my nook I get the below message. For some reason, ADE "reset" to my old email that authorized my computer. I changed all of this a year ago. How do I get my computer authorized with the correct email? When I click on Library to authorize, it only gives me the choice of my old email address.
DEVICE SETUP ASSISTANT
A mobile device has been detected. To transfer protected items between your Digital Editions library and this device, both the device and the computer must be authorized with the same Adobe ID.
To authorize this device with your Adobe ID insert old email address here], click Authorize Device.
Nevermind. I got the answer from the below post.
How do you re-authorize your computer - different Adobe ID?
Similar Messages
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I am unable to play certain songs since itunes wants me to authorize the computer with an old email address I had when I first bought the songs. I don't remember that password and when I use my present Apple id and password it doesn't authorize the computer to play those songs. How do I get these songs authorized since there are a lot of them?
Purchases are always tied to the account from which they were purchased.
iTunes Store: Retrieving and changing passwords (Apple ID) -
My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address. How do I play the music that I have purchased? My account is current with the new email address.
You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.
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iTunes is making me authorize my computer to access music purchased with an old email address (never used as Apple ID). How do I delete this old email address from my account if it doesn't even show up in my profile?
Same thing here. I am getting the authorization message with iPad, 2 iPods and 3 iPhones. I'm furious about this. I reviewed my itunes account info and everything looks accurate. I downloaded a movie this morning and I can't sync it to iPad. Let's see what explanation is offered.
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Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
Game center keeps logging me out, and then tries to log in with an old email address!
It will stay logged in for so long and then I will open an app and it will ask me to log in with my old email address, which has been deleted from everywhere I can think of. Help!!!!!
I've tried all the tricks but have the same issue. iPad 2 with latest iOS update. If I force close all apps and power off then go into settings and sign into Game Center again it stays ok for about a day. But then it's back to signing in every few minutes as I switch games. Apple it's on you now!
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I changed my email address (apple id) and password on my pc, but now my ipad mini icloud is asking me for my icloud password with the old email address and not accepting the old one or the new one..how do i change it / sync it?
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, and your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have a new email address and updated my apple id/icloud with the new address. I updated on my iPhone, but i'm keep getting a pop up to enter my password with my old email address listed for iCloud/Apple id. How do I get it to go away?
Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID. -
Some of my music was purchased with an old email address (old account) which is no longer valid. Since it has been a long time since we used the email address we no longer know the password. Now I can't access the music from my old account due to using a new computer. I've purchased the music and downloaded cds with the old account and need to be able to get my music.
Thank you!!➡ https://iforgot.apple.com/
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I wanted to sign in and could not. I set up firefox with my old email address and can't remember my password. so I filled in the area for you to send me a reset password. That was hours ago. I am trying to fix this firefox it got really slow with lots of error messages. I somehow lost all the tabs I always keep open and use on a daily basis. So where should we start?
DianeAny password reset would be sent to the e-mail that is on file with the account.
<BR><BR>Can you give more information on your problem? Are there any crash
reports?<BR>What error messages?<BR><BR>
Open a new window or tab. In the address bar, type '''''about:crashes'''''.
Using your mouse, '''mark''' the most resent crash reports, and '''copy''' them.
Now go to the reply box below and '''paste''' them in.<BR><BR>
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
<BR>While you are in safe mode;<BR>
'''''Firefox Options > Advanced > General'''''.<BR>
Look for and turn off '''Use Hardware Acceleration'''. Then restart. -
I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy -
Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address. My other devices all have the correct address. How can I get the correct address for my iPhone? The only Apple ID that works for logging in is my new one.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have an I Phone 4s, 16K. IOS 8.1 (I think, although I can't check it on my phone) that apparently is associated with my old email address that I no longer have access to and my phone says connect to I Tunes to activate.
How can I activate my phone? How can i disassociate my phone from the old email address and associate it with the new one?Apple ID: Contacting Apple for help with Apple ID account security - Apple Support
Pete -
I am trying to delete the iCloud account on my iPhone that is associated with an old email address no longer in use, so I can set it up with my new email address. I am unable to delete the account until I turn off "Find my iPHone" which it won't let me do unless I log in under the old email address..... Problem is, I don't remember the password for the old address/account. It is no longer functional so I cannot request a reminder. I've already updated my iTunes/Apple ID with my new email address. I'm stuck!! Help!
You remember the answers to the security questions or you call Apple, talk to someone in account security, and prove to them that you own the account.
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I own three Apple devices, but my iPad remained associated with my old email address and password. How can I register it with the same new email and password?
If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
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