ADE not recognizing acsm file

I borrowed a library book, used the Library, add item to library, tabs,went to where the acsm file was downloaded right away, ADE would not allow me to click on the file, I tried again a few minutes later no luck.
I had ADE open when I borrowed the book, and was still logged into my library's website when I tried to open the acsm file.
I am running the program on a MAC os10.6.8

After looking around a bit it appears that the error #2038 is a very generic I/O problem with the files over the internet.  10 error on Local File Open is again a windows error that can mean various things but apparently in your case stops the process when it can't open or work with the local file (presumably the ACSM file) because it has a problem with connecting it to the Adobe Server 4 where it needs to get the information.
There are as many questions about this as there are possible answers but it seems to be related to either 1. Flash 2. your firewall 3. your operating system or file permissions 4. your virus software or perhaps which side of the bed you got out of this morning!   This is an example of the solutions which seem to be on a case by case basis:
4. Feb 8, 2010 8:00 AM in response to:                                     (David_Beale)
Re: Error#2038
hey a client of mine had this problem with his computer..
he bought a ebook but when he tryed to open it with ADE it gave the famous error...
so i ran the program as a admin... i authorised his account.. ( adobe-ID )
and the download started and the book opened !!!
hope this helps some of you..
grtz Robert
My guess is that you need to find a computer that works and see if you can figure out which part of your system is keeping it from working.   Make sure you Flash is the latest version, that your operating system has all the updates and that your virus program or firewall is not blocking communication with the Adobe Server or the ADE program.   Sounds like and interesting problem but not an easy answer. 

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