ADI Installer crashes before it starts
When trying to install ADI 7.2 the Oracle Installer crashes and the Windows crash debug Window appears.
This machine has no other Oracle products on it.
Any suggestions?
Denny
hi,
motion 2.0 doesnt run on the intel platform, I believe you need to update to 2.1 to get the universal binary verison that does run on an intel mac. If you cant get hold of this you will have to upgrade to verion 3, which comes as part of Final Cut Studio 2
hth
adam
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Firefox crashes before it starts
since 01/01/2012, i can´t use firefox anymore because it crashes before i can open it. everything i see is a pop-up window which says that I can report it to you.
i already tried everything which is written on your support page (trying to open it in safe mode e.g.), but it still crashes then.
my antivirus programme told me, there was a file with kind of a virus the day, when firefox crashed for the first timeFirefox 7.0.1 Crash Report [@ js::Bindings::getLocalNameArray(JSContext*, js::Vector<JSAtom*, int, js::TempAllocPolicy>*) ]
* https://crash-stats.mozilla.com/report/index/2f7a02f0-334b-47ea-85bc-6403f2120103
This crash is fixed on Firefox 9, please upgrade your browser to Firefox 9 and check
* getfirefox.com -
When I go to click on FF icon Firefox crashes before it starts...
FF was working just fine... I was on Facebook... left my computer (Mac OS X 10.5.8) for about an hour (everything was left on)... when I got back FF had crashed, I did the usual, sent report and restarted... the icon would bounce, looked like it would start and poof crash report... I tried a few times same thing, before FF would even start it crashed... left it for a while... came back, same thing... I deleted it and reinstalled it, same thing... it's been 2 days almost 3 now, and it is still the same thing... I tried to find the previous version 3.6.3 (which worked just fine) and can't seem to install it... please help... I prefer Firefox than any other browser... I would really appreciate it if you would look into this problem.. I understand a lot of users are having all sorts of problems with the new version 3.6.4... Please help... Thank you...
== I have no idea what happened since I was not in front of the computer... but this never happened before... ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4See Here > http://www.apple.com/support/itunes/troubleshooting/
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Process: Safari [1015]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.6 (7534.56.5)
Build Info: WebBrowser-7534056005000000~6
Code Type: X86-64 (Native)
Parent Process: launchd [143]
Date/Time: 2012-08-17 10:19:13.864 +0200
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 185180 sec
Crashes Since Last Report: 30
Per-App Interval Since Last Report: 952 sec
Per-App Crashes Since Last Report: 29
Anonymous UUID: 687820D0-465A-4975-AE21-3C7C4610C704
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[1015]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff891cbf56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8c024d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff891cbd8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff9078071f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8f955cdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8f955e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x00000001012dcc2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff891c2fb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff891c2f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8f93d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8f933f73 loadNib + 322
11 AppKit 0x00007fff8f933470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8f93338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8f9332ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff8fba406f NSApplicationMain + 398
15 Safari 0x00000001014df806 SafariMain + 166
16 Safari 0x00000001012ccf24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff881ebce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff90abc7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff90aada7a abort + 143
3 libc++abi.dylib 0x00007fff89e217bc abort_message + 214
4 libc++abi.dylib 0x00007fff89e1efcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff8c0251b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff89e1f001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff89e1f05c std::terminate() + 16
8 libc++abi.dylib 0x00007fff89e20152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff8c024e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff891cbd8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff9078071f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8f955cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8f955e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x00000001012dcc2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff891c2fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff891c2f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8f93d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8f933f73 loadNib + 322
19 com.apple.AppKit 0x00007fff8f933470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8f93338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8f9332ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff8fba406f NSApplicationMain + 398
23 com.apple.Safari.framework 0x00000001014df806 SafariMain + 166
24 com.apple.Safari 0x00000001012ccf24 0x1012cc000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff881ec7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8464178a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8464031a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff881ec192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90abc594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff90abdb85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff881eca8e pread + 10
1 libsqlite3.dylib 0x00007fff8b00ece5 unixRead + 69
2 libsqlite3.dylib 0x00007fff8b02b898 sqlite3PagerSharedLock + 2184
3 libsqlite3.dylib 0x00007fff8b02aa47 sqlite3BtreeBeginTrans + 1191
4 libsqlite3.dylib 0x00007fff8b022427 sqlite3InitOne + 2391
5 libsqlite3.dylib 0x00007fff8b021a44 sqlite3Init + 116
6 libsqlite3.dylib 0x00007fff8b01cdcf sqlite3Pragma + 10287
7 libsqlite3.dylib 0x00007fff8b014e4f yy_reduce + 3967
8 libsqlite3.dylib 0x00007fff8b013a2d sqlite3Parser + 253
9 libsqlite3.dylib 0x00007fff8b0126fd sqlite3RunParser + 413
10 libsqlite3.dylib 0x00007fff8b011fe8 sqlite3Prepare + 1032
11 libsqlite3.dylib 0x00007fff8b011b23 sqlite3LockAndPrepare + 355
12 libsqlite3.dylib 0x00007fff8b010f42 sqlite3_exec + 418
13 com.apple.CFNetwork 0x00007fff8734753a __CFURLCache::OpenDatabase() + 188
14 com.apple.CFNetwork 0x00007fff87347040 ProcessCacheTasks(__CFURLCache*, bool) + 265
15 com.apple.CFNetwork 0x00007fff87346a72 _ZL24_CFURLCacheTimerCallbackPv + 662
16 libdispatch.dylib 0x00007fff8463fa86 _dispatch_call_block_and_release + 18
17 libdispatch.dylib 0x00007fff846412d6 _dispatch_queue_drain + 264
18 libdispatch.dylib 0x00007fff84641132 _dispatch_queue_invoke + 54
19 libdispatch.dylib 0x00007fff8464092c _dispatch_worker_thread2 + 198
20 libsystem_c.dylib 0x00007fff90abc3da _pthread_wqthread + 316
21 libsystem_c.dylib 0x00007fff90abdb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff881eca8e pread + 10
1 libsqlite3.dylib 0x00007fff8b00ece5 unixRead + 69
2 libsqlite3.dylib 0x00007fff8b0304f6 readDbPage + 102
3 libsqlite3.dylib 0x00007fff8b02ec9b sqlite3PagerAcquire + 315
4 libsqlite3.dylib 0x00007fff8b05d872 moveToChild + 146
5 libsqlite3.dylib 0x00007fff8b05fb68 sqlite3BtreeNext + 600
6 libsqlite3.dylib 0x00007fff8b058909 sqlite3VdbeExec + 41561
7 libsqlite3.dylib 0x00007fff8b04da5b sqlite3_step + 1883
8 com.apple.WebCore 0x000000010237eeff WebCore::SQLiteStatement::step() + 63
9 com.apple.WebCore 0x000000010237f6cc WebCore::IconDatabase::performURLImport() + 908
10 com.apple.WebCore 0x000000010237dd3b WebCore::IconDatabase::iconDatabaseSyncThread() + 475
11 com.apple.JavaScriptCore 0x0000000101cbe11f _ZN3WTFL19wtfThreadEntryPointEPv + 15
12 libsystem_c.dylib 0x00007fff90aba8bf _pthread_start + 335
13 libsystem_c.dylib 0x00007fff90abdb75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff881ea67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff881e9d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8e6292d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8e629219 thread_fun + 24
4 libsystem_c.dylib 0x00007fff90aba8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff90abdb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff60eca408 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff60eca430 rsp: 0x00007fff60eca408
r8: 0x00007fff7601afb8 r9: 0x00007fff60ec9e98 r10: 0x00007fff881ebd0a r11: 0x0000000000000246
r12: 0x00007fbe33487ed0 r13: 0x0000000000000004 r14: 0x00007fff7601d960 r15: 0x00007fff60eca580
rip: 0x00007fff881ebce2 rfl: 0x0000000000000246 cr2: 0x0000000104edb000
Logical CPU: 0
Binary Images:
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0x7fff8f2b0000 - 0x7fff8f2f2fff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8f33a000 - 0x7fff8f43ffff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8f469000 - 0x7fff8f795ff7 com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8f7d4000 - 0x7fff8f814fff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
0x7fff8f815000 - 0x7fff8f922fff libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8f923000 - 0x7fff90529ff7 com.apple.AppKit (6.7.3 - 1138.47) <CAF5783F-F80B-30E7-929F-BBA6D96C5C44> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff906b5000 - 0x7fff909cefff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff909cf000 - 0x7fff909d0ff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
0x7fff90a6c000 - 0x7fff90b49fef libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff90b4a000 - 0x7fff90c11ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff912ee000 - 0x7fff912effff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff912f0000 - 0x7fff912f2fff libCVMSPluginSupport.dylib (??? - ???) <1C73D331-6F6C-3872-A011-1C41FBF49F2A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff91338000 - 0x7fff91338fff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff91339000 - 0x7fff91346fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <528BAA66-C38C-3093-84B5-92A7832CE7BC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff91347000 - 0x7fff91364ff7 com.apple.openscripting (1.3.3 - ???) <BDCCCBA9-F440-30BD-8378-FAB5AF685A5D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff91365000 - 0x7fff91467fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff91468000 - 0x7fff91498ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff91499000 - 0x7fff914e5ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff914e6000 - 0x7fff91520fe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff9161f000 - 0x7fff91632ff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1335
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.6M resident=117.2M(63%) swapped_out_or_unallocated=68.4M(37%)
Writable regions: Total=1.0G written=4300K(0%) resident=7116K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1092K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 23.1M
MALLOC guard page 48K
SQLite page cache 96K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 64K
__CI_BITMAP 80K
__DATA 15.9M
__IMAGE 528K
__LINKEDIT 59.9M
__RC_CAMERAS 248K
__TEXT 125.7M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 318.8M
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.1 GHz, 4 GB, SMC 1.31f1
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F98000000000000, 0x202020202020202020202020202020202020
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F98000000000000, 0x202020202020202020202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.15)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: Parallels Host-Only Networking Adapter, Ethernet, en4
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS542512K9SA00, 120.03 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 3
USB Device: External USB 3.0, 0x0480 (Toshiba America Info. Systems, Inc.), 0xa006, 0xfd100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x1a100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x022a, 0x5d200000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2Anyone who has an issue with Safari 5.1.6 crashing after getting the installer bug on OS lion this worked for me:
I fixed the 5.1.6 Safari installer bug by getting on another computer, windows or mac, launching a web browser, going to the firefox install page and downloading the firefox installer package(mac), dragging the installer package to a usb/flash drive, ejecting usb and plugging into mac, dragging firefox installer onto desktop and downloading firefox.
Once firefox is downloaded use this link provided by another member to auto download safari 6:
Download and install Safari 6 from this link (it's the link used by software update to download Safari6 for Lion 10.7.4) :
http://swcdn.apple.com/content/downloads/37/23/041-5058/lr5tynbldi18zcrqo8a8uq88 rnjushqliu/Safari6Lion.pkg
Hope this helps! -
Adobe Photoshop Elements crashes before it starts.
A few days ago, I tried to open up Photoshop Elements 7, and... nothing. My cursor showed that it was loading, but then it stopped. No window opened, nothing. So I went to a picture and tried opening it with Photoshop. The loading window popped up and then another window which "Adobe Photoshop Elements (Editor) has stopped working" and "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Other than that, I have nothing. I've tried multiple solutions suggested online, but nothing has worked. Before someone suggests the ctrl+alt+shift click editor at the welcome window, I cannot do that. It's impossible because the welcome window never appears.
I really need this program to do artwork for posters and such, and I'm rapidly approaching my deadline.Before someone suggests the ctrl+alt+shift click editor at the welcome window, I cannot do that. It's impossible because the welcome window never appears.
Go into the program files and find the exe file and start it from there with the keystrokes. -
Encore CS5 crashes before it starts up
Hi Everyone
I'm new here but have a couple of problems with CS5..I'll post the After Effects problem in the appropriate forum.
Anyway I can't seem to launch Encore, I've tried deleting Prefs, Un-Install, Re-Install
The app boots, I see the Adobe Graphic then as it cycles through the filters it crashes - Any ideas?
I'm running a 2x 2.28GHz Quad-Core Mac Pro 3,1
Mac OS X 10.6.7
20gb RAM
300gb of available space on the App hardrive
Any thoughts, solutions would be gladly welcome
RobDo you have third-party VST plug-ins installed on your system? If so, keep launching Encore; once all of the VST plug-ins that it doesn't like are added to the black list, it should start normally.
And no, I have no idea why Encore cares about VST plug-ins at all.
-Jeff -
this is a brand new system from zt systems. it came with almost no software installed. no toolbars or anything, only trial of microsoft office.
I don't think that it even generates a crash report.Can you provide me with your Crash ID? See https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report . Please post them here
Your crash ID is after ''bp''
'''Crash troubleshooting'''
<u>Add-ons</u>
One of your add-ons might be the culprit. Try running Firefox in [[Safe Mode]] with all add-ons disabled. If that solves the problem, see [[Troubleshooting extensions and themes]] and possibly [[Troubleshooting plugins]]
<u>Are your plugins updated?</u>
Check this by going to http://www.mozilla.com/en-US/plugincheck/
<u>Are you using the newest version of Firefox?</u>
It is important you use the latest version of Firefox because it includes stability and security updates. The latest version of Firefox can always be downloaded from http://www.getfirefox.com. You can check if you are using the latest version of Firefox by going to Help | About Mozilla Firefox. If you are not, see [[Updating Firefox]]
<u>Malware</u>
Different types of Malware can cause Firefox to crash. For more information, please see [[Is my Firefox problem a result of malware]] -
Elements 13 crashes before it starts! APPCRASH
Hey Community,
yesterday I refresh my system and copied the favorite Programms. All of them running, also lightroom 5.7 64bit. But when I want to start elements 13, I get the error message:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: Photoshop Elements 13.0.exe
Anwendungsversion: 13.0.0.0
Anwendungszeitstempel: 54023988
Fehlermodulname: Photoshop Elements 13.0.exe
Fehlermodulversion: 13.0.0.0
Fehlermodulzeitstempel: 54023988
Ausnahmecode: c0000005
Ausnahmeoffset: 0000000000041709
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031
My operating system is win7 home premium 64bit. Do you knwo how to repair this APPCRASH problem?Hi,
Please first rename the following files and then launch PSE Editor again.
1. C:\ProgramData\Adobe\Photoshop Elements\13.0\ThumbDatabase.db3
2. C:\ProgramData\Adobe\Photoshop Elements\13.0\Locale\en_US\MediaDatabase.db3
Please let me know if this doesn't work.
Thanks,
Swapnil -
Planets vs. Zombies Garden Warfare crashes before it starts
Message is "a problem has stopped it from working and it is sending message to microsoft
Hi,
Have you tried to reinstall this application? Is this problem occures as soon as it installed? Did you installed any other application before this problem occures?
If reinstall still doesn't work, please feel free let me know.
Roger Lu
TechNet Community Support -
Mainstage always crashes after I upgraded to OSX Mountain Lion. Doesn't matter if I choose 32bit or 64bit mode. I sent all the error reports to Apple but no help from there. I heard rumours that Mountain Lion creates the problem. With Lion I had no problem. Logic Pro runs without issues. So what can I do now? Do I have to reinstall Logic Studio and then download all the updates again? Hopefully not.. Any advice? Thanks to all! Ben
Try delete the mainstage preferences
from USER/library/preferences com.apple.mainstage.plist
even if you are running mainstage 2.1.3 and not 2.2.2 it should work with mountain lion -
Adobe Bridge CS6 crashing before starting 5.0.2.4
Hi there,
Adobe bridge is crashing for me before even starting.
I'm running as an Administrator on Windows 7x64 and using the latest version of Bridge, 5.0.2.4
It came with Adobe inDesign 8.0.2 which works perfectly, the only problematic app on the workstation is Bridge.
I do have a version of Adobe Photoshop CS2 also installed. I understand this was an issue that was supposedly patched by Adobe a year ago reading up on the forums but this problem still obviously exists.
Even uninstalling all CS2 products and running CCleaner to wipe out all registry references to CS2 does not fix Bridge CS6.
Adobe, please advice on what to do nextSystem Info:
Windows 7 x64 SP1
Dell T1650
8GB RAM
Xeon E3-1220 V2
Crash log;
Problem signature:
Problem Event Name: APPCRASH
Application Name: Bridge.exe
Application Version: 5.0.2.4
Application Timestamp: 50d99f7a
Fault Module Name: StackHash_59c3
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000374
Exception Offset: 000ce6c3
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
Additional Information 1: 59c3
Additional Information 2: 59c39f5460f96c9e8c0a2e4cf426da4f
Additional Information 3: f054
Additional Information 4: f054c556062bcb3c14c6b443b38515c8
Event Viewer log;
Faulting application name: Bridge.exe, version: 5.0.2.4, time stamp: 0x50d99f7a
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x1fe0
Faulting application start time: 0x01ce7e8d7553cc63
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Bridge CS6\Bridge.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: b3e6d539-ea80-11e2-92af-b8ca3a7791fa -
I've had Firefox installed on this computer for a couple of years, but only really started using this computer in the last 6 months. Originally Firefox 14, then Firefox 17.0.01, then finally 19.0
It crashed yesterday on starting, I uninstalled and reinstalled and same issue. I regressed back through version 17.0.0.1 and Firefox 14. I updated Shockwave, Flash, Java. I also uninstalled Divx, AC3 and Adobe Reader (recent installs/updates)
Updated MIcrosoft security essentials and ran a scan, no issues discovered. Updated and ran Superantispyware and found 1 Trojan which I removed.
Crash reporter comes up as soon as the firefox link is actioned. Can start firefox in Safemode.please start firefox in safemode (by pressing the shift-key while it is launching) & go to ''firefox > options > advanced > general'' & disable hardware acceleration.
for some background on that issue you can also refer to [https://bugzilla.mozilla.org/show_bug.cgi?id=812683 bug #812683] -
Updating to Lightroom 5.7 on my Mac installs ok, but then crashes on application start
I was successful in installing LR 5.7 on top of my existing 5.6 installation, but then on start-up the application crashes with the following error
Any ideas??
Cheers, Alex
Process: Adobe Photoshop Lightroom 5 [645]
Path: /Applications/Adobe Photoshop Lightroom 5.app/Contents/MacOS/Adobe Photoshop Lightroom 5
Identifier: com.adobe.Lightroom5
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [155]
Responsible: Adobe Photoshop Lightroom 5 [645]
User ID: 501
Date/Time: 2014-11-19 22:50:16.935 +0100
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 800C35BF-38E6-B19C-E0D6-270BE38D4737
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/asneu.framework/versions/a/asneu
Referenced from: /Applications/Adobe Photoshop Lightroom 5.app/Contents/MacOS/Adobe Photoshop Lightroom 5
Reason: image not found
Binary Images:
0x7fff6bc0d000 - 0x7fff6bc40817 dyld (239.4) <7AD43B9B-5CEA-3C7E-9836-A06909F9CA56> /usr/lib/dyld
0x7fff8a83f000 - 0x7fff8ab3fff7 com.apple.Foundation (6.9 - 1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8be28000 - 0x7fff8c99eff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 8 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST2000LM003 HN-M201RAD, 2 TB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:I am having the same problem too. LR 5.7 constantly crashed upon opening. It's a real pain in the.... JDH92 you seem to have posted a good fix. Unfortunately I am having problems deciphering it. You wrote: "
It's an issue with case sensitivity in the file path for the library. My disk partition has case-sensitive file names enabled, which is probably why it doesn't affect everyone.
dyld is trying to load '@executable_path/../Frameworks/asneu.framework/versions/a/asneu'. The actual path on disk is '/Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/asneu.framework/Versions/A/asneu'.
By renaming the directories 'Versions' to 'versions' and 'A' to 'a', Lightroom was able to execute. I haven't done much testing, so there could be other case sensitivity issues.
JDH, a few questions please:
1. What is dyld?
2. Where and how did you find '/Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/asneu.framework/Versions/A/asneu'?
Thanks a lot!! -
Photoshop installation crashes just before installing shared technolgy
photoshop and premier element installation crashes just before installing shared technolgy
your installation logs will need to be analysed: http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
-
Lenovo U310: Clean Windows 7 Installation Guide (including Rapid Start and Caching)
Hi there,
this is the first time that I am writing such a guide/tutorial/whatever you may call it – there are probably better ones, but though not being a total computer noob, it took me almost one week to get this pretty (now again) little beast running again. So hopefully this helps some others to avoid such stupid downtimes.
A brief overview on what has happened to my original win 7 Home Premium:
As some may know, this laptop is very well usable as a “Hackintosh” called Macbook clone. So that’s what I did. It turned out to be nice, but I wanted to go back to Windows after a while, using a clean W7 Pro installation to start over. Actually an easy task, format all drives, install Windows, be happy. Just as I had been doing this for years. Unfortunately, it turned out to be a real challenge. First, I couldn’t “see” my drives during installation (and thus not install), then I got random errors during installation aborting it at different points and finally rapid start and caching didn’t work. Every time I tried to activate them (after Win installation), it crashed my PC. I even found an (official Lenovo!) guide stating to install W7 on the SSD, which worked, but sucks due to space limitations. Oh and another very nice thing: The SSD showed up during WIN installation (but not the classical hard drive) stating it was about 60 GB. So as you can see, I have had a lot of different tries and errors. Why I didn’t use Lenovo Easy Recover? As said before, I erased all partitions…
Before we start: If you have a good Windows running on the Laptop, do yourself a favor and disconnect the RAID 0 disks using the Intel Rapid Storage Application before(!!!) proceeding. It will make things much easier. And don’t forget to get all you data on an external drive or something.
Ok, now let’s start.
1.) Prepare a USB Stick with the following driver
http://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=21730 (choose f6flpy-x64.zip If you’re running a
64-bit system (standard nowadays), take f6flpy-x86.zip if it is a 32-bit Windows, just download and copy them
into the stick’s root directory) and plug this stick in one of the left side USB ports.
2.) You’ll need Win 7 on either a DVD (plus external drive, for sure) or (bootable) USB stick
3.) Connect your drive/stick (with W7) to the right side USB port.
4.) Switch the computer on, immediately hit FN and F2. That will open the BIOS.
5.) In the BIOS, navigate to the very right section (“save and exit”) and navigate the cursor to “load setup defaults”.
Hit enter to approve.
6.) After that, go to the “boot” tab and disable UEFI-boot.
7.) Next, go one more tab to the left and set the controller setting to RAID (NOT AHCI or Compatible!!!).
8.) Navigate the cursor down to “Intel Rapid Start” and hit enter. A submenu will pop up-
9.) Disable the first entry in that window, that will make the rest be disabled as well.
10.) Navigate to the very right tab, this time hit save and exit.
11.) The PC restarts.
12.) Immediately hit FN and F12 to open the boot selection menu. Select to boot from your W7 DVD drive or USB
stick.
13.) Click yourself through the whole process of installing Windows 7 until the page comes up where you will have
to select where to install it.
14.) Click on “load drivers” and after a few seconds your downloaded driver should be there. Click ok to use them.
Please do this step even if you can see your drives (SSD Disk 0, 32 GB and HDD Disk 1, 465(<-?) GB) as you
would expect them – otherwise you’re very likely to get an error during the install process.
15.) Now erase all partitions on both drives and select the HDD as the drive to install W7 to – NOT THE SSD!!!!!
Seriously, don’t choose the SSD.
16.) Windows will probably say that some extra partitions are necessary and so on, click ok and install Windows.
17.) After the installation has finished and you see your Desktop, I suggest you to proceed with the next steps in the
following order to see as early as possible if you are on the right way.
18.) Install the Chipset driver, restart.
19.) Install the Intel Rapid Storage “driver” and check the box where it asks to additionally install the control center.
Reboot.
20.) Go into BIOS (FN and F2) and enable Intel Rapid Start (the one you disabled in Step 8 and 9)
21.) Boot into Windows.
22.) Click on the Windows button, type cmd and right klick on the cmd.exe, select to run it as Admin.
23.) Now you’ll create a hibernation partition on the SSD. (which by now should be completely empty as we’ve
deleted all partitions in step 15)
24.) In the command prompt that we have just opened, type: (without quotas, for sure)
“diskpart” and hit the enter button
“list disk” and hit the enter button
Now you should see your ssd as disk 0 and your hdd as disk 1
If your ssd is disk 0 (that would be standard), write “select disk 0”, otherwise write: “select disk 1”, and hit the enter button.
Now write “create partition primary size=4096” and hit enter again. [if you have 4GB of ram, type 4096, if you have 8 GB of ram, use 8192]
Now write “detail disk” and hit enter to see the volume number behind the volume that we have just created (it is 4 GB or 8 respectively, should be easy to find), in my case that was “2”
Now type “select volume 2” if your 4 or 8 GB volume has number 2 as well, otherwise use the number you found out in step f. Hit enter.
Finally, type: “set id=84 override” and hit enter for one last time.
It should now say back that the id has been set successfully.
Exit the command prompt. (close)
25.) Reboot
26.) Install the Rapid Start driver. Reboot.
27.) Open the Intel Rapid Storage Application.
28.) Click on accelerate and approve the settings. Two RAID’s will be created. Reboot.
29.) Install the remaining drivers, have fun with Windows Update and that’s it!
Good luck to all of you… And hey Lenovo - wouldn't that have been your job after all these posts showing your costumers in trouble? Just my two cents...
If you want, you can now turn on UEFI-boot in BIOS.
PS: If, after installing all drivers, you happen to see one unknown device in your device manager – this one belongs to Lenovo Connect Software that came with your Laptop. (Updates FB, Email etc when PC is in sleep mode) If you install Lenovo Connect it’s going to be fine, however, I would not recommend it as it is said to use a lot of energy and cause some other problems. So just live with it, your PC is totally fine without it.
Kind regards from ShanghaiSeriously guys, I can't use my 3 days old laptop. Some help would be mostly appreciated. At this point, the network connection issue doesn't show up anymore, it's just a blank screen after reboot. I reinstall windows and do it all over again just to achieve the same result.
Now couple of things caught my attention: as I load the "6flpy-x64.zip" driver from step 14, I get a message saying I need to install signed drivers, because unsigned ones are likely to mess up the system.
Secondly, I could not find any Rapid Storage Technology drivers for Windows 7 (particularly for U310 model), so I use the Windows 8 ones (http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS031455), which seems a silly thing, yet I know of no alternatives.
Could it be any of these issues to cause my problem? Or smth else? Please help!
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