Adjust Lighting issue - program freezes

I'm using Elements 9 and I've never had any problems with it until today. When I tried to use the Adjust Shadows feature under Adjust Lighting, the program became unresponsive. It wouldn't allow me to do anything at all. I had to exit the program using the Task Manager. I tried two more times to see if I was doing something wrong, but I followed the same process I've been using for years and each time the program would freeze.
What's gone wrong? And more importantly, how can I fix it?

Quit the editor and restart it while holding ctrl+alt+shift. Keep the keys down till you see a window asking if you want to delete the settings file. You do.

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