Admin login not accepted when shutting down multiple users

Hi all
This one is curious. I have a client with a MacBook Pro, 10.5.7, on which she has an admin account and a standard account for guests. I also have created an admin account so I can run updates without needing her password. Both admin accounts work just fine and authorize correctly for logging in, making system updates and unlocking system preferences.
However, when she's been using Fast User Switching to go between the admin and standard accounts, and the standard account is still logged in, trying to shut down from the admin account gives the dialog "There are currently logged in users who may lose unsaved changes...". This dialog presents a blank user and password (ie, the admin name is not auto-filled), and the trouble is, entering ANY of the admin names and passwords (which, remember, work fine in other contexts) results in an "Invalid user name or password" window.
None of the names have non-ASCII characters, and I've tried both short and long versions of the names. I even created a new admin user, and tried that, and it also failed. I have repaired permissions.
Anyone know what might be going on?
EDIT: I should have checked the KB first - apparently it's a known issue. I'll try this and report back.
http://support.apple.com/kb/TS2317
Thanks!
Matt
Message was edited by: Matt Clifton

I have found that sometimes the full administrator name is required, not the short name.
I don't know why - I thought my short name used to work.

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    com.apple.iokit.IOHDAFamily          2.3.0f2
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f8
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.IOSurface          86.0.2
    com.apple.iokit.IOBluetoothFamily          4.0.9f8
    com.apple.driver.AppleGraphicsControl          3.2.6
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.driver.AppleSMC          3.1.3d11
    com.apple.driver.AppleUSBMultitouch          235.7
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBMergeNub          5.1.5
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.0.3
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOAHCIFamily          2.2.0
    com.apple.iokit.IOUSBFamily          5.1.6
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0

    Note that, though Linc is certainly correct about Avast, and about many other anti-virus programs, his is an extreme sentiment that, like most extreme sentiments, is not entirely accurate.  Some Mac anti-virus software is quite well behaved, such as ClamXav and Sophos.  Whether you need it or not is not for someone else to tell you.  You should let your personal tastes, behaviors and requirements dictate whether you use anti-virus software, within the framework of an educated protection plan.  See my Mac Malware Guide for more information that can help you figure all that out.

  • Beeps when Shutting down

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    Problem no 2. Small (white light) flickering lines across the screen when the harddisk is working
    I have following system:
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    carljo

    carljo,
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    Second, your Power Supply could be the problem if it is not giving out enough juice.
    Third, are the beeps more like a siren as if it is warning you your CPU is too hot and the comp shuts down.
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