Admin or Boot password recovery for an HP 2000

Hi,
I'm working on a wipe and reload of an HP 2000 laptop.  The owner has forgotten the admin or boot up password, and after 3 tries it gives the code "66233711".
Whats the way forward on this?
Thanks,
Kevin
This question was solved.
View Solution.

Hi Kevin
Try this : 79191337
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

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