Admin Password NOT recognized & reboot from CD DOESN'T work

I attempted to update Microsoft Word with a critical update and when it got to the password request I was given an error message saying "incorrect password". This password IS correct and has been the SAME password for two years and never changed. I have spent the last 2 hours attempting to reset the original password by following the listed instructions to no avail. When I attempt to reboot the computer with both my original CD and my Snow Leopard CD while holding down the C button, I never get the option to "Choose a Language" thus never having the option to "reset password". I have followed the instructions on each of these links as well as the instructions in the "Installation Guide". Please help, I am at a complete loss here.
Thanks.
http://support.apple.com/kb/HT1274
http://docs.info.apple.com/article.html?path=Mac/10.5/en/11627.html
http://kb.wisc.edu/helpdesk/page.php?id=3853

HI,
When you boot from your install disc, just click Utilities in the Menu Bar / Reset Password.
You don't have to choose a language.
Carolyn

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Admin Password NOT recognized & reboot from CD DOESN'T work

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