Admin Password Reset on HP OfficejetPro x576dw MFP

I am locked out of my printer admin.  I am trying to do a firmware update and cannot do it using HP's Firmware updater, it doesn't seem to get past the spinning emblem on the updater window.  I would like to update the firmware on the printer but from what I've seen so far I need to get past the admin password.  Tried every conceivable password and I don't get in. Thanks

Hi CDrumeller
I understand you need to reset the Admin Password.
I will send you a private message with this information.
In the forum beside your handle name just click on the envelope to view it.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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