Administering Creative Cloud language editions

We are a Norwegian team with a Creative Cloud team subscription to the International English language edition.
Still - when downloading apps like PhotoShop and InDesign from the team subscription download center, we get the Norwegian language edition - which promptly asks us for product serial numbers that do not come with this subscription, and gives us a lot of hassle with uninstalling and reinstalling.
How can we make sure it is the International English version we get when downloading first time? So far I have found nowhere in the Creative Cloud team admin to administer this...
How come our subscription does not limit what language versions are downloadable?

With some trial and error we have now succeeded in:
removing apps and cleaning with the cscleanertool
downloading anew only the cc control center
changing language configuration from Norwegian to English (International)
downloading photoshop
opening photoshop without being asked for serial number, and asserting that this is the English version.
The trick, of course, is to download only the control center at first, and postpone any other download until correct language is set locally.
Did we oversee this advice anywhere in the welcome letters and pages?

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Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition

Hi.
I had PhotoShop CS6 trial, which expired.
I have purchased Creative Cloud student edition, I receive a message that my PhotoShop trial has expired.
I am prompted to purchase the product to extend it, or type in the product's serial number
(I never received a serial number.)
I paid for Creative Cloud and have an order number, I should not be having this issue.
I have uninstalled and reinstalled PhotoShop CS6 multiple times, I also use DreamWeaver and am fearful that I will encounter the same issue. How can I use the Photoshop CS6 after I have paid for it?
Curonda in Milwaukee, WI.

Hi.
The trial expired 2 weeks ago - Monday.
I purchased the Cloud Yesterday, also 2 weeks ago Monday 10/15/2012.
I purchased it twice thinking 1 purchase did not complete.
I still will need to request a refund for 1, I've been too busy between, work, school, and kid. I'm at work now.
Miss Curonda
...Remember, happiness is not a mood its a decision.
Date: Thu, 25 Oct 2012 05:59:51 -0600
From: [email protected]
To: [email protected]
Subject: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition
Re: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition created by Nikhil Bisne in Trial Download & Install FAQ - View the full discussion
Curonda,
Can you let us know the date when your trial expired and when you bought the Creative Cloud Subscription?
Thanks
Nikhil
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If I bought the creative cloud student edition today can I exchange it for something else?

Please read
To clarify, I bought the Creative Cloud student edition today cause I needed illistrator for a class asap and there were also some other programs I wanted and I couldnt afford to buy them all seperatly. Thats why I bought creative cloud but then a couple hours later I find that the CS6 production premium student edition has all the programs I initially wanted. After crunching some numbers I relized that I should of bought that instead of the creative cloud because I would of ended up paying a lot more for contiuous years of using it where as if I get the Cs6 production premium then I could save myself alot of money which I dont really have alot of already. So I guess what im asking is can I cancel my subscription that I just bought today and get the CS6 production premium stedent edition without haveing to pay the 50%? or what is the best way for me to go about this where I lose the least amount of money? I have looked through the help forums and tried my best to find the answers or help I need but couldn't. I dont mean to waste anyone time with my sob story but any help would be appreciated

From the Adobe Website:
If you purchase a Creative Cloud membership directly from Adobe, you can return it within the first 30 days of purchase and get a full refund by calling your regional Adobe customer service center. The return process can differ for various countries or regions. Learn more about returning products in North America or Europe and Asia/Pacific. If you purchase a Creative Cloud membership from a retailer and have not redeemed your membership within the first 30 days of purchase, you can return it to the retailer for a full refund. If you have redeemed your membership within the first 30 days, you must call Adobe Customer Service for your refund.

My hard drive was wiped and when I try reenter my code, it does not let me redownload my creative cloud Student edition.

My hard drive was wiped and when I try reenter my code, it does not let me redownload my creative cloud Student edition.

go here, sign in and retry downloading, Adobe: Creative, marketing, and document management solutions

Just purchased student creative cloud to edit video. I do not see a video editing program. is PP o

just purchased student creative cloud to edit video. I do not see a video editing program. is Ptremire pro included? It appearred to be included when I registered?

Yes.
It's 64 bit only software so you need a 64 bit processor and 64 bit operating system to run it.
If you're running Win 7 32 bit or Win8 32 bit then you won't see Premiere Pro in the list of available Cloud apps. Same goes for After Effects and other video related apps.
Refer http://www.adobe.com/products/creativecloud/faq.html
Desktop apps and product updates section - which apps require a 64 bit operating system?

Using Creative Cloud to edit video on multiple computers

Hello,
Is there any way that I can use the creative cloud to continually edit a single video across two seperate computers? I've read that the cloud does not currently support video sharing, but I got the impression that this referred specifically to streaming/watching video files.
I know I could just upload the Premeire Pro Project file, and I'm guessing this would allow me to access all of my edits, but would I then need to copy raw video files onto the second computer and tell Premeire where to locate them? Would I have to do this every time I re-downloaded an updated project file?
Thanks for any help,
Jared

Hey Jared,
The feature you describe is not currently available. It would make a great feature request for Premiere Pro though.
Here is a link to the form
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&promoid=EWQQL
-Dave

What is the recommended font management solution for an Enterprise deployment of Creative Cloud - Design edition (does not include TypeKit)?

We are deploying Creative Cloud across multiple systems today and it was under the assumption that TypeKit came with all versions. Most of our team has Design edition - no typekit. How do you recommend we manage the fonts? Have been using Suitcase Fusion prior to our upgrade.

Hi Jill,
I would like to inform you that Adobe Typekit is an online service which comes with named user deployment only. i would suggest to manage your licenses through Adobe enterprise dashboard which enables online services for users. Please visit the article below for more info.
Creative Cloud Help | Creating or editing named license packages
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Ashish

Creative Cloud / Single Edition

Hi!
Should we subscribe the full Creative Cloud or can subscribe to InDesign CS6 Subscription Edition only to benefit from the Single Edition?
Thank you!
Olivier

If you want the unlimted DPS SE apps you'll need a Creative Cloud
Membership. Intro pricing is very attractive at $29.99/month for the
first year.
That means during year one you can create as many apps as you'd like for
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as an upgrade to CS7 when it's released.
No brainer. Details here: http://bit.ly/WqroTc
Bob

Creative cloud student edition question

If I subscribe for student edition of creative cloud for one year now but graduate this July, will I still receive the discounted rate for the rest of the year?

Yes, the pricing will not change for the rest of the year.

Does Creative Cloud Student Edition include Story Plus?

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Hi essentiallynate,
Please refer the thread: http://forums.adobe.com/thread/1042849.
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Romit Sinha

Creative Cloud language

Hello. Just started to use Creative Cloud. Very excited about it. Right away when I installed it I was very suprised that some of the softwares were in Finnish (Illustrator atleast was in English). I'm used to work in English. I have no intention to learn the vocabulary in Finnish. How can I get English versions from Creative Cloud? For excample in Photoshop there is no other language option in preference menu.

In the AAM , on the top left , Where you have your Adobe ID , Click on the down arrow and change the language in the Preferences,
But make sure you uninstall the software before changing the language , once you will change the language you can re-install the software.

How can I reactivate my creative cloud(stu edition) plan?

My credit card information has been changed and I couldn't pay December bill. It said that "Your plan was cancelled." but i wanna go on with that plan. Is there any solution or must I register a new plan which has extra payment(+9$)?

Hi Mr70614,
Welcome to Adobe Forum.
It is best contact Adobe Support http://www.adobe.com/company/contact.html
The reactivation of CC has certain criterias to be fulfilled, which Adobe will check & confirm upon contacting.
Please go through the options in http://helpx.adobe.com/creative-cloud/kb/renew-extend-restart-ccm.html
Hope it helps you. Please mark this post if the issue is addressed. We value your opinion.
Regards,
Rajshree

Publishing Features Q - Creative Cloud single edition

Hi there.
Just wondered if someone could clarify a these Q's on publishing features for a single folio app using the CC single edition.
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3. Will my App appear in the 'app store' rather than the 'news stand'.
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Tony Mead

1. The number of updates I can make to my app are unlimited? I've read somewhere on this forum there was a limit to 3.
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2. When updating, does the 'client' device get a pushed notification of an update.
No, This feature is not available with DPS CCM.
3. Will my App appear in the 'app store' rather than the 'news stand'.
Yes.
4. Can I publish my app privately? The client have another app they'd like available to their sales team only as it has includes sensitive pricing info.
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If what is suggested above doesn't help you could try holding down the Cmd(Ctrl)-Opt(Alt)-Shift keys while restarting AI.

I have purchased a Creative Cloud Teacher Edition and I'm unable to download full versions of certain apps.

When I have a choice of apps for download, it given me a select few for full download, but about 6 others will only download as a trial. I've attempted to follow the online instructions for solving this, but the online instructions don't seem to fit the problem.

Catastrophic please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error preventing the applications from authorizing your membership.

Administering Creative Cloud language editions

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