Adobe 11.0.09 update

After installing the 11.0.09 Standard Update. All documents are opening with just the document name bar visible. The File Menu and Toolbars and Document are collapsed and hidden.

Program simply reads "(not responding)" in the title bar.
Tried Repair three times to no avail.
Tried opening the program from the program directory, from the shortcut, and from the document shortcut.
Nope.
Restarted, nope.
Repair not restarted. Nope.
Even tried a restore point from last May. Still "(not responding)".
Windows 7 Professional w/Service Pak 1
Acrobat Version 11.0.9.29 date stamped 9/12/2014.

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Adobe Reader will not update from 11.0.0.6 to 11.0.0.7

I have tried installing the update to my Windows 8.1 machine, but it fails every time. When I right click and run as administrator from the download, it extracts, then pops up with:
"The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
From the Adobe ARM.log, there is an ERROR_SUCCESS that tells me it stayed at version 11.0.0.6.
From the AdobeSFX.log, there is a "Program finished with exit code:1642". (Which just tells me the same thing as the error pop up box.)
From the MSI Installation log there is this:
: Unknown\Absent: {AC76BA86-7AD7-0000-2550-7A8C40011007} - C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AB0000000001}\RDC\AdbeRdrUpd11007.msp
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
C:\Windows\Installer\2f8d0.msi
: Product: Adobe Reader XI (11.0.06) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011007}' could not be installed. Error code 1642. Additional information is available in the log file C:\Users\ADMINK~1\AppData\Local\Temp\MSIcd3b7.LOG.
: Windows Installer installed an update. Product Name: Adobe Reader XI (11.0.06). Product Version: 11.0.06. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Update Name: {AC76BA86-7AD7-0000-2550-7A8C40011007}. Installation success or error status: 1642.
: Note: 1: 1708
: Product: Adobe Reader XI (11.0.06) -- Installation failed.
: Windows Installer installed the product. Product Name: Adobe Reader XI (11.0.06). Product Version: 11.0.06. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1642.
: MainEngineThread is returning 1642
I am testing the update before doing an enterprise rollout to Win8 and Win7 machines. I have tried the standalone update on other computers (Win7 and Win8) and I cannot get it to update.
I downloaded from here: Adobe - Adobe Reader Distribution Selecting Windows 8, English, and 11.0.0.7
From Administrative Command Line:
AdbeRdr11007_en_US.exe -nos_oC:\Users\$$$$$$$\Desktop\Reader -nos_ne
msiexec /a C:\Users\$$$$$$$\Desktop\Reader\Acroread.msi network location: \\$$$$$$$\apps\adobe\reader11_0_0_7\
msiexec /a \\$$$$$$$\apps\adobe\reader11_0_0_7\AcroRead.msi /p C:\Users\$$$$$$$\Desktop\Reader\AdbeRdrUpd11007.msp
This is not working either - which is not surprising considering that the update itself will not run. I can only guess that somehow the 11.0.0.6 update was incorrect somehow, but I have been using the same process to update the machines for more than 5 update cycles, so I am not sure what might have changed.
The point is, I do not want to do a complete uninstall and clean install on all of the machines in the company. Can anyone give direction with this?

I disagree about corrupted install. Every 11.0.6 pc in my enterprise also cannot upgrade to 11.0.7. We make AIPs following the same process for each patch. Something is not right with 11.0.7 MUI. I can create the AIP for 11.0.7 but cannot get the GPO to upgrade previous installations. I think something is seriously wrong with the 11.0.7 MUI msp
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
I am using the 11.0 MUI installer to create the AIP and then I patch the AIP with 11.0.7 MUI .msp file per normal practice like I always do. I am able to sucessfully create the 11.0.7 AIP without errors but none of my 11.0.6 MUI clients will upgrade successfully and are left at 11.0.6.
Something is broken with the 11.0.7 MUI .msp file.
Like I said, we do this the same way each time depending on quarterly update or security update and it ALWAYS works fine. This is well documented. We are following the exact same steps and something is seriously wrong with the new 11.0.7 MUI .msp file. It will not properly upgrade 11.0.6 MUI installations.
We are using the 11.0 MUI as the base for slipstreaming the new 11.0.7 MUI patch.
STEPS:
1. Download AdbeRdr11000_mui_std.zip and extract to temp directory.
2. Run: msiexec /a c:\aip\temp\acroread.msi TARGETDIR="c:\aip\11.0.7"
3. Copy the AdbeRdrUpd11007_MUI.msp patch to c:\aip\11.0.7\
4. Run: msiexec /a c:\aip\11.0.7\acroread.msi /p c:\aip\11.0.7\AdbeRdrUpd11007_MUI.msp
5. Choose c:\aip\11.0.7 as the installation folder
6. When completed Copy c:\aip\11.0.7 to \\servername\AIP\
7. Configure GPO to upgrade over the top of existing installation of previous GPO 11.0.6 MUI using the correct UNC folder
This has worked every time other than this 11.0.7 MUI msp file. It will not upgrade 11.0.6 installations.

Adobe CC self Server Update

Hello everyone~
Can i create Adobe CC self server update like AUSST?
Thanks

Nugiemynugie, Yes, you definitely can. Below article will give you more insight on it.
http://helpx.adobe.com/creative-cloud/packager/update-server-setup-tool.html
Let me know in case you have any queries in this regards.
Cheers!

Adobe Community Help Application Updates - Stuck in download process

I read in the forums where people have had problems with the initialization of the download freezing, but my problem is that when I download the local updates... The download itself freezes. When I try to update everything at once, it hangs up every time, so I went to: Adobe Help -> Preferences -> Manually update my locally stored Help content. It lets me download almost all of the files one by one, but by the last couple of them, they start to freeze up. I read in the forums to throw away the application icon and then dump the chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 folder from library -> preferences and empty my trash (I'm on a MAC... BTW). Then re-install the app from the website. It works until I get to the last couple of downloads... Then they freeze again. This is very frustrating. Is there another way to resolve this issue? I really would like my workflow back. Happy New Year! =)

The uninstall then re-install and download the files one by one thing worked, finally! It only took me two days to update a program that should've taken an hour... MAX! I hope this information helps out the next person that runs into this problem.

Help with opening Adobe Reader and downloading updates

I can not open Adobe .pdf files any longer (this started yesterday, prior to that I could open adobe files).
When I double click a .pdf file I get this notice on my screen: Windows cannot access the specified device path or file. You may not have the appropriate permission to access file.
So I went to the Adobe download site to download a new copy of Adobe. When I start the download I get this on the screen: The instruction at "0x0e3a0068" referenced memory at "0x0e3a0068." The memory could not be written. Then two options are listed: click OK to terminate or cancel to debug. So I click on cancel and I get this on my screen: Internet Explorer has closed this webpage to help protect your computer. A malfunctioning or malicious addon has caused I.E. to close this webpage.
I don't have AVG running, I do have avast but I've disabled it. I ran Registry Mechanic and an I.E. erasure program but nothing helps.
I have gone into I.E. and reduced the security level to its lowest state but no joy.
So, any ideas or suggestions on what's the problem and how to overcome it would be appreciated. Thanks, in advance, for your reply. Jim R.

Hi Mike..tried that as well but no joy. A friend of mine was looking at it all and noticed that it was an I.E. thing as far as not letting me redownload the reader so I went to Mozilla Firefox and I could download a new version but....whenever I attempt to open a .pdf file I get that message, "Windows can not open the specified device, path or file. You man not have the appropriate permissions to access the item."
Damn...this is irritating as I need to get to some of thos files as I need them for a Journal I'm working on as editor-in-chief.
It all worked just fine last Saturday but starting Monday when I was on my flight out to D.C. no joy.
Sigh...Jim R.
Jim R.
Date: Tue, 1 Dec 2009 14:50:27 -0700
From: [email protected]
To: [email protected]
Subject: Help with opening Adobe Reader and downloading updates
Under the help menu, there is an option to repair the installation of reader. Did you try that?
>

Adobe Air runtime auto-update

Adobe Air runtime auto-updates itself without any notification or request on my Mac OSX 10.6.7 machine. I do not like this behavior. Is there any way to change it?

Please see our Disable automatic updates of the runtime document. However, please be aware that our updates include both new functionality and bug and security fixes. I'd definitely recommend keeping an eye out for future releases and manually installing if you disable the updates.
Thanks,
Chris

Adobe AIR 1.5 Update success unclear

After installing the Adobe AIR 1.5 Update for Fireworks CS4
on my Mac OS X 10.5.6 machine, the installed version of Fireworks
is still set at 10.0.0.495. This version string appears in the both
the About box and in the Finder Get Info window, despite the fact
that the installer window displayed that it was installing Adobe
Fireworks CS4 10.0.1.
How can I determine that the install worked?
As a sidenote, I find the entire installer to be very
non-intuitive to use for a Mac user: the installer does not use the
standard Mac install process, the installer is named "Setup.app"
with no indication what it is, the installer script is hard coded
to look for an application folder named "Adobe Fireworks CS4"
(which breaks if you've renamed the folder), the user is prompted
for a password before being told what it is doing, multiple
applications launch as part of the install process resulting in two
applications named Setup appearing in the Dock, the Quit option in
the application menu bar is greyed out and the quit button is
labelled "Exit". Things like this impact perceived quality of
product.

The update will not affect the splash screen or About Page
version number.
For a quick check you can try creating an AIR package or an
AIR preview. If everything works smooth then the installation would
have been a success.
The other details related to installation on a Mac should be
seen on all other Adobe app and not restricted to Fireworks alone.
Thanks

Having a constant error when downloading latest update for Illustrator CC, error message: Adobe Illustrator CC Latest Updates (December 2014) Installation failed. Error Code: U44M1P7

Having a constant error when downloading latest update for Illustrator CC, error message:
Adobe Illustrator CC Latest Updates (December 2014) Installation failed. Error Code: U44M1P7

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

I can not get Adobe Flash Player to update on my Mac. It keeps telling me to close Safari even though it is closed. I have tried all suggestions on the Adobe site and always get the same results. Thanks for any help

I can not get Adobe Flash Player to update on my Mac. It keeps telling me to close Safari even though it is closed. I tried every thing on Adobe's site to fix the problem with the same results always. I went to Mac's site as well and was told to go to Adobe for a solution. It worked fine since a new Mac in Feb. ,but it will not update now so no Flash Player ay all. Thanks for any help.

[discussion moved to Installing Flash Player forum]

Adobe Story Will Not Update

Hello.
I have been trying for the longest time to get back on to Adobe Story to continue working on a screenplay I am writing. But all I ever get when clicking on it is that it insists on updating. After it does that, Adobe Air says it's preparing to start loading then stops and a warning pops up, saying "Sorry, and error has occured. This application cannot be installed because this installer has been misconfigured. Please contact the application author for assistance."
When I click the CLOSE button, the whole thing starts over from the beginning: Adobe Story installs an update, Adobe Air pops up and loads something, then stops and the warning shows up. Then it repeats AGAIN. I once spent several hours on this with no change. What is this?
I noticed in the discussion forums that others are having problems on this. I don't want to delete Adobe Story because I do have a screenplay already in the works and am afraid it will all get deleted. This is not an option for me, that cannot happen. I also do not have the foggiest idea when I downloaded Story in the first place, so I can't be sure if it was before all the new updates or not. Although I thought it was, maybe it wasn't.
I need help on this severly. Please, please, please help me not lose my work. How do I get passed this?

Thank you but, since I did that when I try to sign in it says "ERROR: Sorry, your Story free subscription does not allow access to this application. Please upgrade your subscription." Then my options below are cancel or upgrade now. I don't want to upgrade. And I still don't know if my script is still there or not. A lot of times I've had to work on it offline. Even though I saved it, has it been deleted? Please tell me it hasn't been. I log on to my account on the adobe sight and all my work is gone. Same with the app version.
What do I do now? I've never had this problem before and it's a little frustrating, off putting and scary. (Scary as in I've lost all my work.)

Adobe Reader 9.3 Update, DELL Monitor Issue, Comes up as Mobile PC

Hi Folks,
I have currently discovered a bug in the Adobe Reader 9.3 Update released on 1/12/2010 where in a multi-monitor environment one of the monitors or sometimes multiple monitors come up as a Moblie Display.
I have seen this happen when the update is applied on a Windows 7 64bit box with Quad or Dual Monitor set-up. Using Dell p2210t Monitors and Nvidia Quado NVS Cards (all models) not sure if this is only happening on other OS's with the same set-up but that's what we've seen. I have since stopped running the upgrade or roll it back on affected machines.
I wonder if ADOBE knows of the issue and has an update for it.

Use the forum for Adobe Reader.

In recent weeks many websites show "blocked plug-in". Clicking onto it reveals a notice that my Adobe Flash Player needs updating but I'm not able to do it because Step 3 of the update has "blocked plug-in" in it.

In recent weeks many websites on my OS X (10.6.8) have been showing a white patch with "blocked plug-in" on it preventing access to all of the site. When I
click onto it a message appears stating that my Adobe Flash Player needs updating and when I have downloaded the upgrade & moved to Step 3 I get
a "blocked plug in" on it as well. How do I resolve this issue?
Archeee

When you have installed the latest version of Flash, relaunch Safari and test.
If you're getting a "blocked plug-in" error, then in System Preferences… ▹ Flash Player ▹ Advanced
click Check Now. Quit and relaunch your browser.
You can also try these illustrated instructions from C F McBlob to perform a full "clean install", which will resolve the "Blocked Plug-in" message when trying to update via the GUI updater from Adobe.
Use the FULL installer for 12.0.0.44: Flash Player 12 (Mac OS X)
And the instructons are here: Snow Leopard Clean Install.pdf

Adobe 9.4.3 update partly installed.

Adobe 9.4.3 update partly installed. I have tried to uninstall it to reinstall but I get an error message "Invalid Drive". It has tried to install on an external drive or E drive, both of which are not on this computer. I am running XP. Can anyone help me uninstall this update? I have also tried uninstalling Reader and then uninstalling the update, but it sends the same error message.

Could you please check the values of the mentioned registry keys using the below steps:
1. Click on Start Menu and click on Run. in the dialog box that pops up type in regedit and hit enter.
2. Traverse to the following key:
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3. Repeat the above for the following registry as well:
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If thats the case, then try and see if the following MS KB article helps: http://support.microsoft.com/kb/886549
If not, then it may be a case wherein you had attached some external drive on your system which when removed didnt unmount cleanly.

Adobe CSXS Infrastructure 4 update leaves Error code U44M1P7

Adobe CSXS Infrastructure 4 update leaves Error code U44M1P7. What does this mean?

Ah, found the real logs....
01/24/14 11:36:46:263 | [INFO] | | OOBE | DE | | | | 7344 | CustomizedPatch property not found in database
01/24/14 11:36:46:263 | [INFO] | | OOBE | DE | | | | 7344 | Beginning installation for payload at d:\temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\payloads\AdobeCSXSInfrast ructure4-mul-261213100542\Install.db
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01/24/14 11:36:46:274 | [WARN] | | OOBE | DE | | | | 7344 | DW063: Command ARKPatchCommand failed.(Seq 4)
Seems something is corrupted, but no idea what or how to reinstall it!

I have Photoshop Elements 10 on a Mac. Adobe offered me an update to version 13. I opted to say yes. And all the options you offered for download were Windows. Worthless. And the ability to contact Adobe help seems really tedious and my next step will sim

I have Photoshop Elements 10 on a Mac. Adobe offered me an update to version 13. So I ordered. And every download option is Windows which is worthless to me. So unless i get a quick solution to convert to a Mac upgrade, i will cancel the purchase via credit card.

http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements

C:\Program Files\Adobe\Acrobat 7.0\Update folder - can it be cleaned out

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Bill,
thanks for the reply. I think i got it. When they gave us the new computers, they installed a copy of acrobat without some of the latest updates. update 7.0.5,.7,.8, and .9 were missing from our programs. I also noticed that her create to PDF setting for microsoft office was set to standard but the distiller was using high quality. i think fixing the combination of the two may have fixed it. I am going to try and create a full report and see. I will post back and let you know if the issue is gone.
thanks again.

Adobe 11.0.09 update

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