Adobe 8.2 Standard crashing

My copy of adobe standard recently updated to release 8.2.  Now, literally every time I open a pdf file, either in a browser using the plug in or with the program separately, the program crashes with the "Adobe Acrobat 8.2 has encountered a problem and needs to close.  We are sorry for the inconvenience." window.

Please share the crash dump with me, so that we can analyse the issue. You can generate the crash dump again using following steps:
Create c:\temp\
Download and extract http://download.sysinternals.com/files/Procdump.zip into c:\temp.
Make sure no Acrobat instances are already running -- check via Task Manager.
Launch Acrobat -> Acrobat.exe should be running and there should be only 1 instance of this process.
Launch CMD prompt and type "cd c:\temp\procdump"
On the command-prompt type: "procdump -e -ma Acrobat.exe c:\temp\01.dmp". Procdump will now wait for the crash to happen.
Perform the actions in Acrobat that cause it to crash.
Once the Acrobat crashes, Procdump will create dump at c:\temp\01.dmp.
Thanks,
Varinder

Similar Messages

  • Adobe Acrobat 9 Standard crashes when editing a document

    I have a user that has Adobe Acrobat 9 standard, version is 9.2.0.124.  Whenever he goes to edit the document Adobe hangsup and then crashes.  This is the error he gets from the event views.
    Faulting application Acrobat.exe, version 9.2.0.124, faulting module unknown, version 0.0.0.0, fault address 0x65537661.
    I did an uninstall and reinstall of Adobe recently to try and clear the error.  Before that he was getting a message about admplugin.apl being the cause of the crash.  But well it's still happening after that.  Anyone know what I can do to resolve this for him?
    Did an update again, but still getting the crashes this time the message is.
    Faulting application acrobat.exe, version 9.5.1.283, faulting module admplugin.apl, version 9.5.1.283, fault address 0x000834bb. 
    So the pluginfile is still the cause of it.
    Message was edited by: Plehnert1979

    You might try removing the plugin according to the post at http://forums.adobe.com/thread/393593. You might just want to move it to a temporary location and see if that solves the problem. You may need to run a Repair later, but give this a try in the meantime.

  • Adobe Acrobat XI Standard crashes when we create pdf from scanner

    We are using adobe acrobat XI standard, version 11.0.06
    WIndows 7 Pro 64 bit
    scanner: Xerox documate 4799
    Acrobat crashes when we create pdf from scanner

    Spent quite a while on this one..  My problem was related to twain drivers which reside in c:\windows\twain_32.  I'm running windows 7 64-bit.  First it's usually possible to scan in windows 7 maybe vista and from adobe without even using twain (using WIA).  So try renaming the twain_32 folder to _twain_32 and see what happens...  If that stops the crashing look at the contents of the twain folder.  I had a Dell folder for some printer I wasn't even using.  That was causing the crash. I removed the dell folder and renamed the twain folder back to twain_32.  Now everything works as designed.

  • Adobe Acrobat 8 standard - crash when print pdf with watermark

    it is the EXACT same issue as this:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402928&sliceId=1
    the problem is, the steps indicated here to fix the problem in solution 1, do not apply to STANDARD, even though it says it does.
    Solution 3 works just fine.
    The problem is this, I do not want my watermarks at 100% opacity. Every solution I have found says "Select PDF Optimizer from the Advanced menu.
    I do not see that menu/option anywhere in acrobat 8 standard. I need a fix for this issue, and printing a watermark at %100 opacity or getting a new printer isn't a solution.
    Apparently if I could just run the pdf optimizer i could fix this issue, but its nowhere to be found.
    I was hoping someone could shed some light on this for me. Thanks in advance

    I believe the PDF optimizer is only in Professional. I don't have 8 on
    my machine now. There may have been something under the file menu that
    did some optimization called Reduce File size, but I don't know if it
    will fix your problem or what version numbers had the option.
    Mike

  • Adobe Acrobat XI Standard Crashing

    Windows 8
    I run a custom scan.  All the pages go through the scanner and I get a message that says:
    Adobe Acrobat has stopped working
    A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.
    I click close program and nothing else happens.

    Please share the crash dump with me, so that we can analyse the issue. You can generate the crash dump again using following steps:
    Create c:\temp\
    Download and extract http://download.sysinternals.com/files/Procdump.zip into c:\temp.
    Make sure no Acrobat instances are already running -- check via Task Manager.
    Launch Acrobat -> Acrobat.exe should be running and there should be only 1 instance of this process.
    Launch CMD prompt and type "cd c:\temp\procdump"
    On the command-prompt type: "procdump -e -ma Acrobat.exe c:\temp\01.dmp". Procdump will now wait for the crash to happen.
    Perform the actions in Acrobat that cause it to crash.
    Once the Acrobat crashes, Procdump will create dump at c:\temp\01.dmp.
    Thanks,
    Varinder

  • Adobe CS3 Design Standard Crashes While Edit any .PSD file

    Please help me regarding when i have EDIT .PSD file in Photoshop that time Photoshop find a error and stop with below mentioned error list.
    Below mentioned all the stopping errors:
    Problem signature:
      Problem Event Name: BEX
      Application Name: Photoshop.exe
      Application Version: 10.0.0.0
      Application Timestamp: 4601eae8
      Fault Module Name: MSVCR80.dll
      Fault Module Version: 8.0.50727.6910
      Fault Module Timestamp: 4fee68f0
      Exception Offset: 00008aa0
      Exception Code: c000000d
      Exception Data: 00000000
      OS Version: 6.2.9200.2.0.0.768.100
      Locale ID: 16393
      Additional Information 1: b1e4
      Additional Information 2: b1e481bae519f9212437918a62cffd49
      Additional Information 3: eb15
      Additional Information 4: eb15c21560bc14fa587aabe9d6903a9e
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=190175
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\windows\system32\en-US\erofflps.txt
    Kindly resolve this problem
    Thanks,
    CK

    Bad news for you too.
    First, you are not addressing Adobe here in the user forums.
    Secondly, Adobe does not support CS3 any longer because it hasn't been sold for years.
    Therefore, you're left to the good will of fellow users who volunteer their time here free of charge, if one of them has a solution to your issue.  No one is under any obligation to reply, so ask nicely. 
    One thing I can tell you is that you have not applied any of the versions available for Photoshop.  Unfortunately, the Adobe auto updater was an unmitigated piece of cr@p in any version prior to CS6.  Do not rely on it to assume you are up to date just because it doesn't show any updates available to you under Help > Updates.
    You need to look for the downloads and apply them manually yourself.
    I can't offer any more assistance because I don't do Windows.  Sorry.

  • I have Adobe Acrobat 9 Standard on both of my computers.  Some time ago, one crashed my computer and I had to reinstall the operating system and all applications.  After I had installed once Acrobat 9 Sdt in the computer, I wanted to update the software v

    I have Adobe Acrobat 9 Standard on both of my computers.
    Some time ago, one crashed my computer and I had to reinstall the operating system and all applications.
    After I had installed once Acrobat 9 Sdt in the computer, I wanted to update the software version 9.0.0 update to the same level as it was before the crash and that the other computer has version named 9.5.5.
    The system for update from version 9.0.0 does not work at all. "There are no updates" listed in the dialog.
    Can you advise how I get my Adobo Acrobat 9 Standard (Version 9.0.0) could be updated to the same level as the computer had before the crash.

    ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/

  • My hard drive crashed and I am trying to download and re-install Adobe Acrobat 9 Standard?

    My hard drive crashed and I am trying to download and re-install Adobe Acrobat 9 Standard since I don't want to pay for another license.  I tried downloading Adobe Acrobat 9 Pro and when I entered my software key, it came back invalid.
    Please HELP

    you need to dl acrobat 9 standard.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Can I download Adobe Acrobat XI Standard again after my hard drive crashed without having to pay for another copy?

    My hard drive crashed and along with it my Adobe Acrobat XI standard purchased last year.  How can I reinstall the program without having to purchase another copy?

    Hi Fred.
    Here are the links to install the software again if you don't have it as well as info on how to find your serial number, and information on activation and deactivation.
    Pattie
    Find your serial number information
    Link to install Acrobat:  XI, X | 9,8 | 9 standard
    Activation & Deactivation Help

  • I have Adobe Acrobat 8 Standard and I had to reload it on my computer due to my hard drive crashing. Now I can only open and view PDF's  and I cannot edit them as I could before such as using Tools Comment

    I have Adobe Acrobat 8 Standard and I had to reload it on my computer due to my hard drive crashing. Now I can only open and view PDF’s  and I cannot edit them as I could before such as using Tools>Comment&Markup or Tools>Advanced Editing>TouchUp Text Tool. All the functions are greyed out. Please advise.

    What's your OS? Acrobat 8 is not compatible with any modern OS.
    On Thu, Jan 15, 2015 at 4:16 PM, thomasc1234 <[email protected]>

  • I retrieved my serial number for Acrobat 8 Standard from Adobe because my system crashed.  I went to the downloads and can only retrieve Acrobat 8 Pro.  The installer will not take my serial number what can I do?

    I retrieved my serial number for Acrobat 8 Standard from Adobe because my system crashed.  I went to the downloads and can only retrieve Acrobat 8 Pro.  The installer will not take my serial number what can I do?

    Hi floyd99,
    You can download Acrobat 8 Standard from : https://files.acrobat.com/a/preview/80aa8c58-2951-494e-808a-fb61a6b4aa29
    Reagrds,
    Rave

  • Previous computer crashed without my Adobe CS3 Design Standard for Macintosh application being uninstalled, I'm having issues with the CS3 on my new Macintosh laptop. Please help!

    Since the previous computer crashed without my Adobe CS3 Design Standard for Macintosh applications being uninstalled, I'm having issues with the CS3 on my new Macintosh laptop. Please help, I've tried using the online "contact us" with no success, unable to get in contact with a tech support agent that can assist me.

    CS3 is too old to run on a new Macintosh laptop, sorry. You'll have to purchase CS6 or a Creative Cloud subscription.

  • Adobe 9 standard Crashes when trying to scan

    Hello all,
    I read the post earlier about Adobe 9 standard (9.4.5) having trouble setting Scan Portfolios. I tired the suggestion to no availe still have scanning problem.
    Running Adobe Acrobat 9 Standard (9.4.5), OS Windows 7 Home, on a HP Pavilion dv6 laptop. Problem is when I go to scan I get the error "AdobeAcrobat 9.4 has stopped working." "Messages" point me to an Adobe KB article which deals with installing updates. All updates are installed, I can view PDF's, create them from a file, create  a PDF portfolio. but I cannot scan. Scanner is a Canon DR2010C. works with the software that came with the scanner no problem. Only in Adobe. Need help quickly. Adobe was working ok until this past Monday. Thanks in advance

    From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
    •What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
    •Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
    •What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
    •If you are getting error message(s), what is the full text of the error message(s)?
    •What were you doing when the problem occurred?
    •What other software are you running?
    •Tell us about your computer hardware. How much RAM is installed?  How much free space is on your system (C:) drive?
    •Has this ever worked before?  If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.?  Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
    And some other questions...
    •What are you editing, and does your video have a red line over it BEFORE you do any work?
    •Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
    •Which version of Quicktime do you have installed?

  • Acrobat 8 Standard crashes when opening PDFs created from  Microsoft Project 2007

    Issue: Acrobat 8 Standard crashes when opening PDFs created from Microsoft Project 2007.
    OS: Win XP Pro SP3
    Error Message(s): None
    Details: This issue happens with multiple Microsoft Project files (including new files), multiple PDF creators (included Acrobat 8 Standard) and on multiple computers. We also tried opening the PDFs in Adobe Reader 8 instead of Acrobat Standard 8. There is no record in the event log on the computers of the application crashes.

    I may have a resolution now...
    I clicked Tools -> Options -> View and turned off Bars and shapes in Gantt views in 3-D" on the advice of someone on a Microsoft Forum. I made three PDFs from three Microsoft Project files (that were having trouble previously) and was not able to get these PDFs to crash when zooming or changing pages. So far so good!
    Regards,
    Josh Gold
    SERA Architects

  • Need help reinstalling Adobe Acrobat X Standard

    I am having trouble downloading Adobe Acrobat X Standard on my new Dell computer. I have the disk and the serial number but when I try to download and I put in the serial number, it states that it is not valid. The program came on my old computer that crashed recently. I am able to download it as a trial only, and it says I can enter the serial number later. I'm betting it won't let me use the serial number I have though. Any suggestions appreciated!

    CatASpy this is a somewhat common inquiry from customers who purchased Acrobat as part of a bundle from Dell.  Please see http://forums.adobe.com/message/4612770#4612770 for information on how to locate the serial number included with your purchase.

Maybe you are looking for

  • Generating WWI Report in Background by JOB in SM36

    Hello, I have got a requirement to generate WWI report for specification and save it to Desktop using Program which will be scheduled in Background. I have found some Standard Function module (C12H_WWI_DISPLAY_DIRECT) which generates and displays the

  • Unloading Native Libraries in java

    Hi all, This is what i have read from a document. The VM calls JNI_OnUnload when the class loader containing the native library is garbage collected. When the class loader containing the native library is garbage collected, will the native library ge

  • Something similar to "isdn network-failure-cause" command on Cisco 3600

    Hi I have two Cisco 3600 with NM-HDV-2E1 on each chassis. The version of ios is Version 12.3(19) Sometimes the Cisco sends the 27 (Destination out of order) or the 38 (Network out of order) cause code, which is generally not correct, because most of

  • G5 Dual 2.0 will not see sata dirve, but boots to ide on the cdrom cable

    I have a G5 dual 2.0 and it will not see the sata drive. I have a 320 wd and a 80 wd. At one point last night I was able to partition the hd using firewire and a mac mini. But no longer can see the drive. I pulled the drive from my g4 with panter and

  • 10.4.9 pooched mini, second install disc never completes

    Like a good Mac owner I tried installing the 10.4.9 update. BIG mistake as it pooched my mini. Update fails to install, forces me to reboot then hangs. Forced a reboot which hangs at Apple logo screen. So I decide to reinstall from CD supplied with M