Adobe 9.1.3 and FireFox 3.5.1+ "...can not be used to view PDF files in a Web Browser"

This is the issue but I'm not sure there is a resolution:
Firefox:  Version 3.5.1
Adobe: Version 9.1.3
When navigating the web, click a URL that opens a PDF inside the browser and you get an error * "The Adobe Acrobat/Reader that is
running can not be used to view PDF files in a Web Browser".  Please exit Adobe Acrobat/Reader and exit your Web Browser and try again".  I did read a post that doing a "repair" from the Adobe Reader application should fix this, they also reference a few registry keys to check becuase the post states it's lost the application path to Adobe version X.  I don't necessarily buy that "fix" and here are my details below.
In FireFox if you navigate to Tools > Options > Applications > Adobe Acrobat Document
You're given choices:
Always ask:  DOES NOT WORK, produces afore mentioned error *
Save File:  Works, saves the file to a directory on your PC
Use Adobe Reader 9.1 (defau...:  Works, opens your PDF's outside of your web browser
Use Adobe Acrobat (in Firefox):  DOES NOT WORK, produces afore mentioned error *
Use other...:
IE seems to just work as expected.
If you open Adobe Reader > Edit > Preferences > Internet > Check "Display PDF in browser" - DOES NOT WORK, produces afore mentioned error *
This would seem to be an Adobe error rather than a FireFox web browser problems since FireFox does seem to know the correct path although I suppose you can't rule out that this is a FireFox problem since 2 out of the 4 PDF open options DON'T WORK.
Any thoughts on this issue would be greatly appreciated.
Other information:
Adobe 8.1.5 works perfectly with FF 3.5.1+ when opening PDF's in the web browser, we also had no problems with previous versions either.
MSI push via Active Directory from Adobe 8.1.5 upgrade to Licensed Distribution I signed up for, Adobe 9.1.3 which was upgraded from 9.1.0, to 9.1.2, to 9.1.3 via an MSP patch.
Operating system:  Windows XP SP 2, plenty of RAM, plenty of Drive
IE version this works with the new version of Adobe 9.1.3 is version 7 (7.0.5730.13)
Our FireFox MSI's come from Front Motions website and as far as I know we've never had problems with their MSI's, also tried the new release of FF 3.5.2 from their website.
I think that about covers it.  Anyone else experiencing the same problems or have a patch?

After troublshooting this for the entire day today the issue seems to be a MIME problem.
If everything is woking perfectly, in Tools > Options > Applications...
You should see 4 or more things related to Adobe like "Adobe Acrobat Forms Document", etc.  If you don't see at least 4 MIME entries either your Adobe installation is hosed or your FF installation is hosed.  I haven't figured out which is causing the issue.
What I did was remaster my patches from my original Adobe 9.1.0 MSI with the two updates via the command line in the directories with the source files.  On the 9.1.0 original file I first remastered my MST transform with the Adobe MST utility.  I then applied my patches.
msiexec /a AcroRead.msi /p AdbeRdrUpd912_all_incr.msp
msiexec /a AcroRead.msi /p AdbeRdrUpd913_all_incr.msp
I then uploaded that to my network share, unlinked my group policy, made a new group policy, added a batch file to delete adobe.com from program file and the desktop on system startup even though my MST was supposed to take care of that - it's not a perfect world is it?  :-)
I then reapplied my GPO's for both FireFox 3.5.2 and Adobe 9.1.3, I checked to make sure the MIME extensions were there and they were.  You might have to go into your Adobe Preferences and select that open in browser setting depending on what happens or adjust your MIME settings in FireFox's options but it should work.
That's what worked for me.  It's possible a few other things I did along the way tweaked it out, in my group policy on the first run I did select to upgrade previous group policies, for the remaster and repush I didn't select any previous GPO's to upgrade.
It's hard to tell what one thing tweaked it out or what combination of things tweaked out the install.  I did also reinstall Adobe 8.1.5 and FF 3.0.10 before doing all this since our machines currently have that setup, I'm not sure if that affected it either, it's just hard to tell but I don't think it did simply because I had done that several times in troubleshooting this issue.
If anyone else has more specifics that would be great!

Similar Messages

  • Acrobat plug-in. I get this when try to opem. The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again. Don't problems w/ Internet Explorer-

    Acrobat plug-in.
    The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
    Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.

    See if you can find a NPPDF32.DLL files in the Firefox program folder (C:\Program Files\Mozilla Firefox\)
    You can see the installed plugins on the about:plugins page.
    * http://kb.mozillazine.org/about%3Aplugins
    You can set the pref plugin.expose_full_path to true on the about:config page to see the full path of plugins on the about:plugins page.
    It is best not to leave that pref set to true as it exposes that full path to web servers, so reset that pref to false after you are done with the about:plugins page.
    You can open about:plugins and about:config via the location bar, like you open a website (about: is a special protocol to access some build-in pages).
    If you get a warning when opening the about:config page then you can confirm that you want to continue.
    See Manually uninstalling a plugin:
    * https://support.mozilla.com/kb/Troubleshooting+plugins

  • Cant open pdf file ..it says....the adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web brouser and try again

    cant open pdf file ..it says....The adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web browser and try again

    -> [[Troubleshooting extensions and themes]]
    -> Clear Cookies & Cache
    * https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
    -> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
    '''Plugins Updates'''
    Your Flash plugin is quite older. You need to update it.
    * Adobe Flash Player 11.0.1.152 (3.59 MB)
    * http://get.adobe.com/flashplayer/
    Your Java plugin is quite older. You need to update it.
    * Java Version 6 Update 29
    * http://java.com/en/download/index.jsp
    * [[Using the Java plugin with Firefox]]
    -> Update All your Firefox Plugins
    * https://www-dev.allizom.org/en-US/plugincheck/
    * http://www.mozilla.com/en-US/plugincheck/
    '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
    Check and tell if its working.

  • The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.OK. I followed the instruction and the problem still persists.

    I got the following pop-up when I tried to open an online PDF file:
    The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
    Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.
    I tried many time, and it really doesn't work.
    The plug-in I have is Adobe Acrobat 8.3.0.280

    After I upgraded to Firefox 5, I had the same problem and I did a work around temporarily. I went the tools menu, then Add-ons, then clicked the "Plugins" on the left side (4th one down). I "disabled" both Adobe Acrobat 8.3.0.280 and Adobe Acrobat 10.1.0.536 using the disable buttons on the right side. PDF files now open again. However they are outside the actual browser.
    My guess is that Adobe didn't catch up yet with a new update to work with Firefox or vice versa.
    Hope that helps!
    Michael

  • Unable to open .pdf in Firefox 3.6.8 with Adobe Reader 9.3.3 installed. Error message is "The Acrobat/Reader that is running can not be used to view PDF files in a web browser."

    I am unable to open a PDF file in Firefox 3.6.8. Adobe Acrobat Reader 9.3.3 is installed. I get the error message "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a web browser."

    You can get that error if there is still an old Adobe Reader plugin in the plugins folder in the Firefox program folder.
    C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll
    See also http://kb.mozillazine.org/Adobe_Reader

  • Chrome - Adobe-Acrobat/Reader can not be used to view PDF files in a web browser.

    I can't view PDF files via Chrome (it works on Internet Explorer but I prefer Chrome)  -  the error below has arisen recently on Chrome, though I can't see what has changed.
    "Acrobat plug-in
    The Adobe-Acrobat/Reader that is running can not be used to view PDF files in a web browser. Please exit  Adobe Acrobat/Reader and exit your Web Browser and try again."
    I have looked through Forum articles on similar errors and have tried the following(text copied from other Forum entries)
    Repair Adobe Acrobat (from Acrobat)
    Repair Adobe Acrobat (from Control Panel
    Configure Acrobat  as a helper application: Choose Edit > Preferences., Select Internet on the left., Deselect Display PDF In Browser Using [Acrobat application], and then click OK.Quit Acrobat or Reader
    Create a registry item for Acrobat: with Regedit: If the registry item doesn't exist on the system, do the following: Go to Edit > New > Key and create the missing HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.Go to Edit > New > String Value and name this key (Default).Select (Default), and then go to Edit > Modify. Type the Adobe Acrobat path in the "Value data" for your product.,restart your computer
    Repair the HKCR\AcroExch.Document registry key: Navigate to HKEY_CLASSES_ROOT\AcroExch.Document., Right-click AcroExch.Document and select Delete; make sure that you have the correct key, and click Yes on any prompts, Right-click AcroExch.Document.7 and select Delete; make sure that you have the correct key, and click Yes on any prompts. Repair your Acrobat  installation
    None has solved the problem. However it still works ok with IE. But I want to stick with Chrome because I find IE is so slow!
    I am using Vista, with Adobe Acrobat standard 9.5.2 and Google Chrome version 23.0.1271.64 m which is marked on Chrome as 'up to date'
    Does anyone know why I might be getting this error on Chrome but not IE?

    I think I have discovered the answer to my own question!
    I have disabled Adobe Reader plug-in, and can now see PDFs in Chrome.
    (Steps: Chrome Menu, Settings option, Click Advanced Settings link, then Content Settings button, then select Disable Individual Plug-Ins, and a list of plug-ins is offered to enable or disable).
    I then get a different result depending on whether or not Chrome PDF viewer is enabled - with it enabled I see the PDF document in Chrome, or with it disabled then the option is offered to download it, but either way I can get it it via Chrome without having to run Internet explorer in another browser window.

  • After updating my firefox now I can't download PDF files from websites. I keep getting the error Adobe Acrobat/REader that is running can not be used to view PDF files in a web browser. My Adobe is the most recent version. I don't know what to do about

    I can't view PDF files in firefox anymore.
    == This happened ==
    Every time Firefox opened
    == after updating firefox

    See:
    http://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox
    http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
    <u>'''''Other Issues'''''</u>: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
    <u>'''Update Java'''</u>: your ver. 1.6.0; current ver. 1.6.0.20 (<u>important security update 04-15-2010</u>)
    (~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
    ''(Windows users: Do the manual update; very easy.)''
    ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
    See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
    Do the update with Firefox closed.

  • The adobe acrobat reader that is running can not be used to view pdf files in a web browser

    I have found a few postings related to this error, mostly centered around repairing the installation and checking the HKEY_Classes_Root/software/adobe/exe location. I have repaired and verified this and the problem remains.
    My environment is a terminal server environment, we have 2 terminal servers each with Acrobat 9 installed. The kicker is that this issue seems to be plauging one of our TS servers but not the other.
    The workaround seems to be having the users that have this issue opening Acrobat>Edit>Preferences>Internet> uncheck 'Display PDF in Browser".
    So I suppose i have two questions:
    1) how can I identify and correct this issue on the problem terminal server?
    2) is there a way that I can globally change this preference for all users that log into this terminal server?
    thank you in advance for any assistance!

    Hi Ankit_Jain,
    I actually found another thread here on the forum, which suggested uninstalling, re-starting, re-installing & registering.  It worked!
    Thank you for getting back to me.
    Maggie

  • Adobe Acrobat/Reader can not be used to view PDF's in Web browser.

    Does any one came accross the following message trying to view PDF's in web browser? "Adobe Acrobat/Reader that is running can not be used to view PDF documents in Web browser. Please exit the Acrobat?Reader application and try again". Thanks for your help! Barbara

    http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

  • Why do I receive this message? The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.

    The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.
    == This happened ==
    A few times a week
    == Early this year

    See these KB articles:
    https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
    https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

  • Cant open PDF files..It says the adobe acrobat reader that is running can not be used to view files in a browser..plz suggest the solution.thanks

    Whenever i try to open a PDF file it says " The adobe/acrobar reader that is running can not be used to view files in a web browser. Plz exit adobe/acrobat readerand exit your web browser and try again." Wt do i need to do, plz suggest.
    Regards
    Aditya Bhargava

    Hi adityabhargava01-
    My first suggestion is to upgrade to the most recent version of Firefox by going to this link:
    http://www.mozilla.org/en-US/firefox/new/
    My second suggestion is to read this article on how to many your preferences on how Firefox deals with PDFs and all other file types:
    [[Options window - Applications panel]]
    I hope that helps!

  • How do i disable copy and paste so a reader can not copy text from my pdf document?

    how do i disable copy and paste so a reader can not copy text from my pdf document? i have gone into my security preferences but can not find out how to change the settings so i can disable the copying option.

    See http://www.adobe.com/content/dam/Adobe/en/products/acrobat/pdfs/adobe-acrobat-xi-protect-p df-file-with-permissions-tutorial-ue.pdf

  • I have an iPad 2 with iOS 5.1 and iBooks version 2.1.1. I have 64GB of storage, 80% is used. iBooks is using 250MB of storage. I have a large number of PDF files in my iBooks library. At this time I can not add another book or PDF file to my library.

    I have an iPad 2 with iOS 5.1 and iBooks version 2.1.1. I have 64GB of storage, 80% is used. iBooks is using 250MB of storage. I have a large number of PDF files in my iBooks library. At this time I can not add another book or PDF file to my library.  When I try to move a PDF file to iBooks the system works for a while...sometimes the file appears and than disappears....sometimes the file never appears. Is ther some limit to the number of books or total storage used in IBooks?  Thanks....

    Hi jybravo70, 
    Welcome to the Apple Support Communities!
    It sounds like you may be experiencing issues on your non iOS 8 devices because iOS 8 is required to set up or join a Family Sharing group.
    The following information is located in the print at the bottom of the article. 
    Apple - iCloud - Family Sharing
    Family Sharing requires a personal Apple ID signed in to iCloud and iTunes. Music, movies, TV shows, and books can be downloaded on up to 10 devices per account, five of which can be computers. iOS 8 and OS X Yosemite are required to set up or join a Family Sharing group and are recommended for full functionality. Not all content is eligible for Family Sharing.
    Have a great day, 
    Joe

  • After downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could not be used because the original file could not be found. How do I fix this?

    After downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could not be used because the orginal file could not be found. How do I fix this?

    Hey waltee911,
    It sounds like you're seeing something similar to this picture:
    If that's the case, the following article has troubleshooting steps to solve the issue:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Welcome to Apple Support Communities!
    Sincerely,
    Delgadoh

  • I used an external micophone and now the internal micophones can not be used

    I used an external micophone and now the internal micophones can not be found or re-activated.  Envy I7 17" win 8.1.  When the new headphones installed software I saw a flash that it was uninstalling the internal micophone array.  I was not given a choice and now I can't get the internal microphones back on reguardless of what I try...
    I have a newer HP Envy Notebook running Win 8.1 and is a I7 with toch screen.  I have not tried any restore options but I have already loaded a lot of software, Outlook, Adobe CS6 etc.

    Hi Kenn62135,
    I see that you are looking to reinstall your internal mic. I will be happy to help you. I will need some additional information, as there are several different versions of Envy 17, what is your product number?
    Find your product number on a notebook:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

Maybe you are looking for

  • Wrong Data Display in Direct DTP

    Dear All. we have created an data source base on function module for direct access, the data source work fine in RSA3 giving the right value, but when i check the cube by giving the Date value it give me no result as the same date is showing the resu

  • SMS Relay on MacBook Pro - Verification Code won't pop up.

    Howdy! Got everything updated to 8.1 and to Yosemite.  Have a 4s, MacBook Pro and an iPad mini.  Working on setting up the SMS relay for my wife. (These are all her devices).  iPad fired up right away, no issues.  Verification code came up, and voila

  • TS2755 How do I know if someone sent me a picture message without always having to have LTE on?

    It's frustrating when I'm having a conversation with somebody and suddenly they stop talking. It's even more frustrating when I find out that they didn't stop talking, they just sent me a picture. Unfortunately, because I obviously don't want to have

  • F4 Help in Module pool and restricting the entries

    Hi all,       I was looking how to give F4 help in module pool program and restrict the number of entries on tht event. Take a example of VBELN, it is having number of entries so for F4 help we first take all the entries for VBAK for VBELN and then u

  • Adobe Premiere Pro CS6, Toshiba Qosmio and GoPro issues...

    Adobe Premiere Pro CS6 and GOPRO hero 3 mp4 videos. I am getting choppy play back and choppy scrubbing. My current setup is a Toshiba Qosmio x875-Q7390 Laptop. The laptop has an i7 processor, 16 gigs of ram, Nivida GTX670M video card with CUDA and 3