Adobe 9.1 won't install, Can't contact Support

Hello, will someone please help me? I have Adobe 9.0 and need to install Adobe 9.1, I was told (by the university) if I don't install it my computer will be extremely vulnerable to viruses.
I tried to contact support on this website, but each time I select my country and language and click "Continue" it does nothing except re-load the page. So I cannot contact Adobe Support.
I have downloaded the 9.1 installer three times. Every timeI try to install it, I get to the point where it is "Publishing Product Information" and then this error happens:
Error 1316. A network error occurred while attempting to read from file C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Adobe\Reader 9.1\Setup Files\AdbeRdr910_en_US.msi
Then the installation stops.
I have Windows XP on an HP Pavilion a1101n.

What is the file that you have downloaded (three times)?
What I recommend you try:
download, install, and run Windows Installer CleanUp Utility; remove all versions of Adobe Reader
download this installer, and run it ftp://ftp.adobe.com/pub/adobe/reader/win/9.x/9.1/enu/AdbeRdr910_en_US.msi

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