Adobe 9.3.4 not working for downloading grant application

Hello, I hope someone can help with this. I need to download a grant application with either Adobe Reader or the PureEdge Viewer (never heard of this) and neither is working. I keep getting this error message:
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
For further support, go to www.adobe.com/support/products/acrreader.html
I have downloaded 9.3.4 numerous times and I even tried downloading earlier versions that the grant websites says are compatible with the application and still keep getting the error message.
Has this happened to anyone else? Am I doing something wrong in the installation process or do I need to do something besides dragging the app to trash and emptying to uninstall?
Has anyone ever used PureEdge on a Mac?
The deadline is fast approaching and I have made no progress in getting this grant application form to download.
Much thanks!
gina

According to Adobe's website, the system requirements for 9.3.4 - Mac OS (Intel) 10.4.11 - 10.6.3, English. Your system information shows you are using "Mac OS X (10.6.4)."
Try the Adobe forum area to find out if there is a work-a-round for your os version - http://forums.adobe.com/index.jspa
Did you repair permissions before & after the installation of their product as well as restarting your computer?
Message was edited by: CMCSK

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