Adobe 9.5.5 cannot print in windows 7

I can open the PDF attachments in Windows 7 but I cannot print them. The error message says no documents sent.  I can print anything else with no problem so the printer is connected to the computer just fine.

It does sound like a driver issue, but if youve tried the latest driver then theres a couple of other things to try.
I've checked the hp support site and on the drivers page there is also a hp print diagnostics tool under the apps section for your printer. I tried running this and it has quite a few things it checks (connection, spooler, driver etc) and gives a few tips on how to resolve the issue if it finds any.
Not sure if this will get you any further forward as some of these tools arent always the best at resolving issues.
The other thing I would try after that would be to change the driver manually to another different HP printer.
This would only be to test the driver, and you can revert back after.
To do this, go into your devices and printers page, right click on your printer, choose printer properties, then go to advanced in the next page that appears.
Here you will see the current driver that your printer is useing with an option for a new driver.
If you select new driver then you'll get the add driver wizard, and on the next page you will have a list of manufacturers and printers to choose from, go to HP and choose something like HP business inkjet 1000, go to next, then finish. then try to print (it may all come out garbled if it prints, and print endless pages) if it does this then turn off your printer, remove the paper and it shouldnt print anything else after you turn it back on.
You will also want to use the previous steps to revert back to the driver that it should be after testing it like this.
You can also use this to re-install the driver manually.
And when you updated the driver, did you delete the previous printer that wasnt working, or let it update over the top? as it may have carried over whatever was causing your issue.

Similar Messages

  • Cannot print from Windows Live photo gallery

    I cannot print from Windows Live Photo Gallery.   The printer is connected and has a signal.

    This printer is an HP Photosmart Touchscreen.  I have since resolved the problem by uninstalling, and reinstalling the printer.  Not sure what the problem was, but it is now working.  Thank you for your help.

  • Adobe Reader 9.4 cannot print

    Hi, all,
    I cannot print with adobe reader 9.4 after adobe flash player 10 being installed and the problem goes away when I uninstall flash player. Is there anyone with the same issue?
    Thanks.
    TK

    No difference in output using the latest version.
    We are printing to Xerox WorkCentre 7425/7435 printers. When printing from a full version of Adobe Acrobat the advanced button of the Print Driver popup has check options for Marks under Marks and Bleeds while printing from Adobe Reader does not.

  • Cannot print from windows 8.1

    I bought an HP Deskjet 1512, installed from the disk provided. The printer would not print via USB from my PC (Dell XPS 12 laptop). However 3 other computers with the same printers worked.  A MacBook pro installed from the disk and it worked. Other windows based computers were able to print.
    I have used the Scan & Print doc:  I was able to run through that and found nothing and from that software I can print a test page.
    When I go into Printer Properties, I cannot print a test page.
    I have uninstalled all the HP software, downloaded all the latest drivers, did a reboot and re-installed all the drivers.
    When I print from word it looks as if it prints and it goes to the print queue for a split second and dissapears as if transmitted to the printer and the printer does nothing. 
    The USB cable is less than 6'
    The printer did its line up/test print
    Help!

    Hi @gotchabuccs, 
    I will happily help you get your Deskjet 1512 printer working with your PC running WIndows 8.1.  I understand you can print from all other computer, but despite your efforts you can not get this computer to print, other than test prints from either the Printer Properties, or the Print and Scan Doctor.
    Please use the following document to troubleshoot the issue, and let me know the outcome of your efforts; HP Printers - Print Jobs Disappear from the Print Queue and Do Not Print (Windows 8).
    I look forward to hearing back from you, with good news I hope 
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Cannot print from windows

    Mac pro running lion with airport extreme for WIFI
    HP printer connected to airport
    Prints fine from OS
    When I send documents to printer in windows printer is recognized but will not print
    Have updated drivers; reinstalled printer and rebooted mac and bootcamp numerous times
    I'm out of ideas and need an answer
    Thanks

    The Print Spooler service must be active for print to be possible. In Start-> search - key the word->service select found and scroll down to Print Spooler.  Start it then try print again.

  • I cannot print from windows xp to a usb printer using airport extreme v5

    I just bought the new airport Extreme, loaded Bonjour on a lenovo t400 running win xp sp3. 
    I can print with the printer plugged in to the computer but cannot print using the bonjour setup.   I can print from my Imac connected to the airport extreme (hard wired) and wirelessly from my macbook.
    I have no issues connecting to the web through the Airport Extreme with the PC.
    I have all the proper drivers installed.
    the Printer in question is a lexmark P910 Series and the drivers loaded with bonjour.
    Any thoughts on why I cannot print using the PC?
    Thanks

    Unfortunately, not all USB printers are compatible with AirPort base stations. In addition, the  AirPort's USB port does not support the "advanced" printer functions, like scanning, copying or faxing, of multi-function printers. 
    To see if your printer is compatible, take a look at thisiFelix Unofficial AirPort Printer Compatibility link. If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
    Also you can try this Apple Tech Support article to see if it will help: Printer troubleshooting for AirPort Base Stations and Time Capsule
    Finally, check out this IBM support article to see if your printer is listed as having a Postscript or PCL3 interface. If it does, then it will most likely work with the AirPort's USB port. Printers that use the "HP LIDIL" interface must be connected to a computer directly and will not work.

  • Cannot print from Windows XP in Boot Camp

    I rarely boot into Windows using Boot Camp. Usually will use Windows as a VM with VMware Fusion.
    Now I am unable to print when in Windows/Boot Camp!
    Yes, I can print just fine in Mac & in Windows as a VM.
    My Boot Camp installation of WinXP is the same one I use as a VM.
    I wonder if I changed some printer setting long ago & forgot. I am fairly certain I used to be able to print from Windows/Boot Camp.
    From: Windows XP/Control Panel/Printers & Faxes/My printer/properties/Ports
    The last port/box in the list is checked, “TPVM: ThinPrint Print Port for VM”
    I thought this may be incorrect for when I am in Windows using Boot Camp so tried changing it to LPT1 & then LPT2 & LPT3 & no real help. However, when using
    TPVM: ThinPrint Print Port for VM, When I attempt to print, nothing happens & no print job appears in the print queue. (See what’s printing) If I change the port to LPT1,2 or 3, than the job DOES appear & under status says “error.”
    I think I need to change some setting when I boot into Windows via Boot Camp vs. Start Windows as a VM.
    What is the problem?
    Thanks!

    Thanks but, no help.
    I did set up printer sharing. Even though I only have one computer I still share the printer between the Mac & WIndows on the Mac in both VM & BC.
    On Mac: System Preferences/Print & Fax, I do have the box checked “Share this printer on the network.”   Under Sharing Preferences I have checked; Printer sharing, Scanner sharing & file sharing. Users: Everyone Can Print.
    If I remember correctly, b4 I had set up printer sharing, I was unable to print from Windows as VM. It would send the print job over to the Mac side & would not print. Then I used to go into the sys tray on Windows & change something re the printer (I forget what) but essentially telling Windows to use this printer or activate it. Then when finished -- If I forget to undo that change, it would not print on the Mac side. Setting the printer to share fixed that so, I can easily print Mac or Windows VM.  Again, I very rarely boot into Windows/BC but I would like to be able to print when I do.
    It may be similar to use of the optical drive for DVDs/CDs. If I am in Windows/VM The Drive doesn't work until I go into some menu (Virtual Machine?) & enable the drive & then I must disable it to get it back working for Mac.
    I am going to try DVD & CD sharing & see if that fixes it so I can use the drive in both Mac & Windows VM w/o having to bother to change settings back & forth, Then I will see if doing that somehow breaks the DVD/CD drive for Windows/BC.
    Maybe I need to uncheck printer sharing in order for the printer to once again work on Windows/BC?
    Or maybe since I enabled printer sharing, I must somehow tell my Mac or tell Windows that all 3 can share; Mac, Windows/VM & Windows BC?  I’m sure if I had 3 different computers I would need to somehow tell the system which computers are authorized to use my Network printer. Maybe since Windows BC is never online/running at the same time as the Mac, it was not recognized?

  • Cannot "print" a window as pdf then read it in Adobe Reader; Adobe says the file is damaged and cannot be opened.

    Running Firefox 4.0 on an Intel Mac OS 10.5.8. Same problem with Firefox 3.6.16. You can save a Firefox window as a pdf file by using the File dropdown menu and selecting Print. Under Print, you can select PDF, then Save as PDF or Save as Adobe PDF. Firefox will save the file. If you try to open the file you get an error message that the file is damaged and cannot be opened. I did not have this problem in Safari; I followed the same procedures and the pdf file opened fine in Adobe Reader. Why is Reader rejecting the pdf file produced by Firefox when it did not reject the pdf file produce by Safari?

    If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
    The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
    Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

  • Adobe Reader 9.1 Cannot print - No pages were selected

    When trying to print a PDF on a new Dell PC using Windows XP, sp3, I get a message in a window that says Document cannot be printed. Click ok and the next message is No pages were selected to print. The All button is selected and the message stays the same.

    Scadger
    For your problem, I'm assuming other programs already print without problem.  My only recommendation is backup your system, format, install only your OS and  printer, and see if that hits it.  Get a fresh copy of Adobe reader, maybe off a magazine CD - the downloads off internet are usually only download managers that install themselves on your system and then download the actual program.  Stay away - possible errors can creep in.  And maybe stay away from the Adobe Reader install package you have at the moment - mark it suspect.  Download your printer software anew.
    Basically start fresh.  If it works then, I'm guessing a software conflict on your old system is the cause, or your install media you used for your old install was corrupt, only 2 of many possibilities.
    But the key here is to make a "ghost" backup of your current system so you can go look for the problem afterwards.  Of course, I don't even know if there is backup software like ghost out there for a mac.
    Also, I think your mac probably has recovery CDs.  Avoid those - get CDs of your OS only.  Make sure you install only the OS and printer software - possibly even only the printer driver, not the printer software.  The newest latest and greatest versions of all of them.
    And easiest probably is to put in a different hard disk for this test - saves you from backing up.
    My thoughts are that Adobe Reader should work on your system.  It's a software configuration issue.  So something you've installed is preventing things from working correctly.  Especially since your other programs print to the same printer driver without hassle.  But your first step is to get Adobe Reader to print again on a fresh start and prove it still can work, then add stuff until it stops working and blame the last thing you installed.
    The actual error, as we've learnt, might be completely unrelated to "no pages were selected".
    If you've done all that and still no joy, try a different printer with different software.  Then try a different printer cable.  Then you've got to move on to changing the machine so you can get away from the ports on your current system, but by this time we're at the point of giving up hope, I hope you don't have to go there.  Maybe you could install a peripheral card in your system to add a new port, but that's also more of a hassle than it's worth.
    Hope this helps.

  • Cannot print from Windows 7 to shared HP cp1160 on XP machine

    I am adding a Windows 7 Home Premium 32-bit laptop (HP ProBook 4510s) to my home network. There is already an XP machine there with a shared USB printer (HP cp1160) which is in regular use from XP and Vista laptops on the network. I've attempted to add it to the new Windows 7 machine (the wizard found it and downloaded the driver from the XP machine) and I then tried to print a test page. I can see the test page being spooled (when I See what's printing - though I notice that it is shown with owner Guest). But if I look at the print queue on the XP machine, nothing ever appears there. Eventually, the queue clears at the Windows 7 machine as well - but nothing comes out of the printer!
    I have tried browsing to the printer, right-clicking and selecting Connect, but this makes no difference.
    So then I tried connecting the printer locally, having first checked that the printer is listed as Windows 7 compatible - it is, and says that no extra drivers are required. Yet when I plug it into a USB port on my Win7 pc, it tries to install the USB printing support (successfully) and then says that it cannot find a driver for the HEWLETT-PACKARDcp1160 device (but I thought it didn't need one?)! The Event Log contains the following entry:
    EventData
       4545305
          5
          PnPDriverNotFound
          Not available
          x86
          USBPRINT\HEWLETT-PACKARDcp1164C70
    I notice that the Properties of the hp cp1160 printer on the XP box has Additional Drivers accessible from the Sharing tab, and this lists additional drivers that users can download automatically when they connect. There is only one checked entry there: Intel, Windows 2000 or XP - is this adequate to allow Win7 clients to share the printer (note the x86 in the Event log entry above, though it isn't clear if that might be the driver-type being sought)?
    Has anybody else encountered/resolved this problem? If so, how?!
    Will

    With the aid of Windows Restore, I was able to step back to a time before I had attempted to connect to the HP cp1160 on my XP machine.  The following sequence must be followed to connect to the printer successfully:
    Connect the printer directly to a USB port on the Windows 7 laptop. Windows 7 recognises the printer, connects to Windows Update and installs drivers for it – Print Test Page proves that this has worked.
    Now disconnect the printer, and reconnect it to a USB port on the networked XP machine.
    Select Start/Devices and Printers and click on the menu item “Add a printer” – allow the wizard to find the shared cp1160, or enter its share name (eg. \\my_XP_box\hp cp1160). The connection is made and no new drivers are downloaded from the XP machine. Bring up the Properties dialog for the printer and use Print Test Page to prove that a satisfactory connection has been made.
    Note that if you don’t perform Step 1 above, then a set of drivers is downloaded from the XP machine (and saved in \windows\system32\spool\DRIVERS\W32X86\3) which doesn’t work! I imagine these must be the drivers for NT/XP/Vista.  There then appears to be no way to persuade Windows 7 to download the correct set.
    Now I just need to find out how to get Windows 7 to use the duplex mode of the printer - it isn't shown as an Installable Option on the Printer Properties, Device Settings dialog.
    XP was never this difficult!
    Will 

  • Cannot print from Windows XP Pro notebook using AirPort wireless network

    I have 2 Macs and 1 Windows notebook (XP Pro SP2) connected wirelessly using AirPort Express.
    Suddenly my Windows notebook cannot access the printer - Brother HL1450 mono laser printer - (which is connected via USB cable to the one AirPort Express). It has worked without any problems for about 8 months, but now it doesn't.
    Can anyone suggest what I should try?
    Cheers
    Tricia

    I have 2 Macs and 1 Windows notebook (XP Pro SP2)
    connected wirelessly using AirPort Express.
    Suddenly my Windows notebook cannot access the
    printer - Brother HL1450 mono laser printer - (which
    is connected via USB cable to the one AirPort
    Express). It has worked without any problems for
    about 8 months, but now it doesn't.
    Can anyone suggest what I should try?
    Cheers
    Tricia
    For anyone else experiencing this problem I finally found the solution on the iFelix website - followed his instructions and was up and running in less than 5 minutes. Many thanks to iFelix ;-))) For anyone else experiencing problems I suggest you check this out -
    http://www.ifelix.co.uk/tech/3014.html
    Tricia

  • HP LaserJet 4L printer cannot print from Windows 7

    I currently bought a new computer and wanted to connect my old printer to my new computer.  I bought a new USB cable cord in order to connect my old printer to my new computer.  The model of my printer is HP LaserJet 4L.  However, after I put everything together, I tried to print the test page.  The computer popped up an error message saying that the document was unable to print.  Can someone help me solve this problem?
    Thanks,
    Mala

    From this document it appears you have to perform a Windows Update to get the driver.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Cannot Print to Windows Printer after Security 2008-002 update

    I am unable to print to a Canon image runner 3380 printer on a Windows network after installing Security update 2008-002. Whenever I try to print I get the following error: On Hold Authentication Required. I can click on the Resume button in the print queue and a box pops up to enter my username and password. I've tried entering my user name and password but it does no good. I've also tried reinstalling the printers which also does me no good.
    This printer is located on a Windows 2003 server that is setup as a Domain Controler.

    I did some searching -- more info: This is apparently due to an upgrade to CUPS, which is the Common Unix Printing System (available to administer directly at: http://localhost:631/ ) This is the way to add a printer if you feel especially geeky.
    There is another discussion: http://discussions.apple.com/thread.jspa?messageID=6914585&#6914585
    about this, but apparently it is not a resolution, just a description of the problem.
    So, I really don't want to deinstall the 2008-002 update, if I can help it. I already installed version 1.1, which did not resolve the issue. I would like to be able to print to my Windows-Active Directory printers without resorting to IP printing. It sounds like this is something Apple has to fix, from the discussions I read. Is this true? And if so, any ideas about how long Apple will take to fix it?

  • Cannot Print in Windows 7 but i can scan??

    I have a newer model macbook. Windows 7 installed via bootcamp. (before boot camp became compatible with windows 7). Any how I have an HP Envy printer,scanner,copier and it will scan just fine, but when i go to print something it gets hung up in the que and shows to be errored. it never prints anything. It sees the printer just fine. Everything looks great and functions properly except the printing.
    The printer works flawlessly on the mac os, so i know it's not the printer.
    I have just installed the latest drivers and still no luck.
    Any suggestions.

    It does sound like a driver issue, but if youve tried the latest driver then theres a couple of other things to try.
    I've checked the hp support site and on the drivers page there is also a hp print diagnostics tool under the apps section for your printer. I tried running this and it has quite a few things it checks (connection, spooler, driver etc) and gives a few tips on how to resolve the issue if it finds any.
    Not sure if this will get you any further forward as some of these tools arent always the best at resolving issues.
    The other thing I would try after that would be to change the driver manually to another different HP printer.
    This would only be to test the driver, and you can revert back after.
    To do this, go into your devices and printers page, right click on your printer, choose printer properties, then go to advanced in the next page that appears.
    Here you will see the current driver that your printer is useing with an option for a new driver.
    If you select new driver then you'll get the add driver wizard, and on the next page you will have a list of manufacturers and printers to choose from, go to HP and choose something like HP business inkjet 1000, go to next, then finish. then try to print (it may all come out garbled if it prints, and print endless pages) if it does this then turn off your printer, remove the paper and it shouldnt print anything else after you turn it back on.
    You will also want to use the previous steps to revert back to the driver that it should be after testing it like this.
    You can also use this to re-install the driver manually.
    And when you updated the driver, did you delete the previous printer that wasnt working, or let it update over the top? as it may have carried over whatever was causing your issue.

  • Cannot print from Windows or Mac OS

    I have a Windows 7 PC and a MacBook Pro sharing printers via an Airport Express. Suddenly, jobs sent to the PSC 2175 would not print. 
    I have tried uninstalling and reinstalling, but the software (Mac OS X and Bonjour) will not find the printer--it's not listed as an option.
    I tried connecting the printer directly to the Windows 7 PC and "Plug and Play" did not work. I used the Wizard to install the printer to LPT1 and a test page would not print.
    I'm using a USB cable, and it isn't the cable, because I swapped it with another printer and it works fine.

    Hi there @Gidget56!
    Thank you for posting on the HP Forums!
    I would be happy to provide some help regarding the  PSC 2175 communicating with the Mac and the Windows computer. The first thing I suggest is to plug the printer into the wall outlet directly if it is currently in a power surge protector or extension cord. This may sound silly but this will ensure the printer is getting full power and may eliminate any unnecessary troubleshooting. If the printer is no longer getting full power from the power surge or extension cord it may give false errors, have poor connection,paper feed issues and quality issues.
    For the Windows computer I recommend removing the USB cable and running a Disk Cleanup.  Once the cleanup is finished restart the computer and try adding it again using the plug and play method.  If that does not work you can manually add the printer again from devices and printer.  When you manually add the printer you can choose an alternate driver for the printer to use.
    Once you are in Devices and printers click Add Printer at the top of the window.  Choose "add a local printer" and use the same LPT1 port and click next.  On the left click HP and on the right click HP Deskjet 9800.  Click next and name the printer PSC 2175.  Finish adding the printer and try printing again.
    To perform a Disk Cleanup click: Performing a Disk Cleanup
    For the Mac computer make sure the printer is removed and run a repair disk permission.  A repair disk permissions is a utility built into the Mac designed to locate issues and repair them.  It will improve computer performance and may repair an error regarding the printer.  After the Repair Disk Permissions is complete add the printer again and try printing.
    To perform a Repair Disk Permission click here: Performing a Repair Disk Permissions  
    Please post back and let me know how everything goes!
    Cbert
    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Maybe you are looking for

  • IOS7 upgrade and can no longer choose

    just upgraded my iPhone4 to ios7 from 6.x and lost functionality within podcast app Used to be able to select audio output source via an icon at bottom right of screen - speaker, headset, bluetooth speakers etc. Now I get the wording "dock connector"

  • IMac (27-inch, Late 2013) with iMac (27-inch, Late 2012) in TDM issue

    With the late-2013 iMac 27" (3.5 GHz, 32 GB RAM, 3 TB Fusion, Mavericks 10.9.4) as the primary and the late-2012 iMac 27" (3.4 GHz, 16 GB RAM, 3 TB Fusion, Yosemite Beta 10.10) in TDM, the screen on the target display blinks off and on (goes black an

  • Flash Builder 4 - RemoteObjects

    I'm having an issue with remoteobjects in flash builder 4. I built a simple little project to see if I could get remoteobjects working. I got the project working and the output folder resides on a web server on my local LAN (not the machine with flas

  • Inconsistent results with localtimestamp and current_timestamp

    Running XE on Windows XP with the system timezone to GMT rebooted, restarted XE) Oracle Database 10g Express Edition Release 10.2.0.1.0 - Product PL/SQL Release 10.2.0.1.0 - Production CORE     10.2.0.1.0     Production TNS for 32-bit Windows: Versio

  • After Effects error: Quicktime export failed - Out of memory (-108)

    I am using CS3 After Effects and have been receiving this After Effects error: Quicktime export failed - Out of memory (-108).  Can anyone help with this issue? I am using a Mac Pro 6-Core Intel Xeon 2.66 GHz with 6 memory slots at 1GB DDR3 ECC at Sp